2021 CHEVROLET EXPRESS CARGO instrument panel

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 247
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth. 5. If the soil is not completely removed,
use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened with
water to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a mild soap
solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners containing
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
248 Vehicle Care
Caution (Continued)
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals. Use the following guidelines for proper floor
mat usage.
.The original equipment floor mats were
designed for the vehicle. If the floor mats
need replacing, it is recommended that
GM certified floor mats be purchased.
Non-GM floor mats may not fit properly
and may interfere with the pedals.
Always check that the floor mats do not
interfere with the pedals.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
260 Technical Data
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 260
Service Parts Identification . . . . . . . . . . . . 260
Vehicle Data
Capacities and Specifications . . . . . . . . . . . 261
Engine Drive Belt Routing . . . . . . . . . . . . . 264
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0261 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the rear edge of the
driver side front door that you can scan for
the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
the rear edge of the passenger side
front door.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
266 Customer Information
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights. The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive
disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or
write them at the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-lineThis program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 289
General Information (cont'd)Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Glass, Enhanced Technology . . . . . . . . . . . . . . . 21
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 92
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 202
Daytime Running Lamps (DRL) . . . . . . . . . . 91
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 81
High/Low Beam Changer . . . . . . . . . . . . . . . 91
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Heater Engine Coolant . . . . . . . . . . . . . . . . . . . . . . . . 139
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . .81
Hill and Mountain Roads . . . . . . . . . . . . . . . . 130
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .147
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 How to Wear Seat Belts Properly . . . . . . . . . 29
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock Check . . . . . . . . 201
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Infants and Young Children, Restraints . . . . 47
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 273
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Infotainment System . . . . . . . . . . . . . . . . . . . . 276
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 71
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
J
Jump Starting - North America . . . . . . . . . . . 237
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . . 213
Lamps
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 91
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 90
Exterior Lamps Off Reminder . . . . . . . . . . . 90
Exterior Lighting Battery Saver . . . . . . . . . 95
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Lamps, Bulb Replacement . . . . . . . . . . . . . . . . 202
Lane Departure Warning (LDW) . . . . . . . . . . . 157
Lane Departure Warning Light . . . . . . . . . . . . 79
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 58
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . . . . . . . 70
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Illumination Control . . . . . . . . . . . . . . . . . . . . 93
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 291
Online Owner Center . . . . . . . . . . . . . . . . . . . . 267
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
OnStar Additional Information . . . . . . . . . . . 278
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 278
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 277
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 278
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
OperationInfotainment System . . . . . . . . . . . . . . . . . . 100
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 194
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97, 99 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . . 141
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Over Things That Burn . . . . . . . . . . . . . . . . . . 141
Perchlorate Materials Requirements,
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Protection, Battery . . . . . . . . . . . . . . . . . . . . . . 95
Retained Accessory (RAP) . . . . . . . . . . . . . . 138
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 23
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .35
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 274
Program Courtesy Transportation . . . . . . . . . . . . . . . 270
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . .158
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .178, 199, 237,
Back Cover
Publication Ordering Information . . . . . . . . 273
R
Radio Frequency Statement . . . . . . . . . . . . . . 273
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . 103
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Rear Climate Control System . . . . . . . . . . . . . 122
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rear Heating System . . . . . . . . . . . . . . . . . . . . . 121
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . . 152
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .23
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Recommended Fluids and Lubricants . . . . . 257
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Recreational Vehicle Towing . . . . . . . . . . . . . 240
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268