
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Customer Information 269
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
278 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 285
IndexA
Accessories and Modifications . . . . . . . . . . . .178
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .138
Add-On Electrical Equipment . . . . . . . . . . . . . 176
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Additional Maintenance and Care . . . . . . . . 255
Agreements Trademarks and License . . . . . . . . . . . . . . . . 117
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 189
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 119, 122
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
How Does an Airbag Restrain? . . . . . . . . . . 41
What Makes an Airbag Inflate? . . . . . . . . . 40
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
When Should an Airbag Inflate? . . . . . . . . 40
Where Are the Airbags? . . . . . . . . . . . . . . . . 38
Airbags Adding Equipment to the Vehicle . . . . . . . 45
Light On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 74
Servicing Airbag-Equipped Vehicles . . . . . . 44
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 16
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 155
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Antilock Brake System (ABS) . . . . . . . . . . . . . 146 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Assistance Program, Roadside . . . . . . . . . . . . 268
Audio Theft-Deterrent Feature . . . . . . . . . . . . . . . . . 97
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 91
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Transmission Fluid . . . . . . . . . . . . . . . . 186, 189
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 144
Shift Lock Control Function Check . . . . . . 201

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
288 Index
Engine (cont'd)Coolant Temperature Gauge . . . . . . . . . . . . 73
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . 191
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 264
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 72
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 80
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 85
Running While Parked . . . . . . . . . . . . . . . . . 142
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Enhanced Technology Glass . . . . . . . . . . . . . . . . 21
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . . 172
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 275
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .35
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . 90
Exterior Lamps Off Reminder . . . . . . . . . . . . . 90
Exterior Lighting Battery Saver . . . . . . . . . . . 95
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . . . .138 Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 189
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . 103
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 92
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Fluid Automatic Transmission . . . . . . . . . . 186, 189
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 196
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Forward Collision Alert (FCA) System . . . . .154
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Front Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 202
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Economy, Driving for Better . . . . . . . . . . . 126
Filling a Portable Fuel Container . . . . . . . 160 Fuel (cont'd)
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 158
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 158
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Low Fuel Warning Light . . . . . . . . . . . . . . . . 80
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 158
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 158
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 236
Fuses Engine Compartment Fuse Block . . . . . . . 206
Floor Console Fuse Block . . . . . . . . . . . . . . . 210
Fuses and Circuit Breakers . . . . . . . . . . . . . 205
G
GaugesEngine Coolant Temperature . . . . . . . . . . . . 73
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 72
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Warning Lights and Indicators . . . . . . . . . . 70
General Information Service and Maintenance . . . . . . . . . . . . . . 250
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 293
Signals, Turn and Lane-Change . . . . . . . . . . . . 93
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Special Application Services . . . . . . . . . . . . . . 255
Specifications and Capacities . . . . . . . . . . . . . 261
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
StabiliTrakOFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . 10
Starter Switch Check . . . . . . . . . . . . . . . . . . . . . 200
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . 137
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 65
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 66
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Storage Compartments . . . . . . . . . . . . . . . . . . . 63
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Swing-out Windows . . . . . . . . . . . . . . . . . . . . . . 20
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System Forward Collision Alert (FCA) . . . . . . . . . . . 154
Infotainment . . . . . . . . . . . . . . . . . . . . . . . 96, 276
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 150
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Text Telephone (TTY) Users . . . . . . . . . . . . . . 267
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . 17
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 223
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 236
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 227
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Pressure Monitor Operation . . . . . . . . . . . 218
Pressure Monitor System . . . . . . . . . . . . . . 218
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 213
Terminology and Definitions . . . . . . . . . . . 215
Uniform Tire Quality Grading . . . . . . . . . . 225
Wheel Alignment and Tire Balance . . . . 226 Tires (cont'd)
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 226
When It Is Time for New Tires . . . . . . . . . 223
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . .145
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . . 78
Towing Driving Characteristics . . . . . . . . . . . . . . . . . 160
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
General Information . . . . . . . . . . . . . . . . . . . 160
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 240
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Trailer Sway Control (TSC) . . . . . . . . . . . . . . 175
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Traction
Control System (TCS)/StabiliTrakLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Trademarks and License Agreements . . . . . . 117
Trailer
Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . . 175
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164