2021 CHEVROLET EXPRESS CARGO DEF system

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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154 Driving and Operating
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps. FCA also lights an amber
visual alert if following another vehicle
much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 40 km/h (25 mph).
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other(Continued)
Warning (Continued)
objects. Be ready to take action and
apply the brakes. SeeDefensive Driving
0 126.
FCA can be disabled with the
[button on
the center stack.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in proper
condition. Keep the windshield,
headlamps, and FCA sensors clean and in
good repair.
Collision Alert
When your vehicle approaches another
detected vehicle too rapidly, the red FCA
display will flash on the windshield. Also,
eight rapid high-pitched beeps will sound
from the front. When this Collision Alert

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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176 Driving and Operating
Warning (Continued)
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0172 for trailer
ratings and hitch setup recommendations.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old. Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. See
Malfunction
Indicator Lamp (Check Engine Light) 076.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle (Continued)
Warning (Continued)
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 044 and
Adding Equipment to the Airbag-Equipped
Vehicle 045.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 177
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 178
California Proposition 65 Warning . . . . . 178
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 178
Accessories and Modifications . . . . . . . . . 178
Vehicle Checks
Doing Your Own Service Work . . . . . . . . . 179
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Engine Compartment Overview . . . . . . . . 181
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Engine Oil Life System . . . . . . . . . . . . . . . . 186
Automatic Transmission Fluid (6-Speed Transmission) . . . . . . . . . . . . . . . . . . . . . . . . 186
Automatic Transmission Fluid (8-Speed Transmission) . . . . . . . . . . . . . . . . . . . . . . . . 189
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 189
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 191
Engine Overheating . . . . . . . . . . . . . . . . . . . 194
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Power Steering Fluid . . . . . . . . . . . . . . . . . . 196
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Battery - North America . . . . . . . . . . . . . . . 199
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Noise Control System . . . . . . . . . . . . . . . . . 199 Starter Switch Check . . . . . . . . . . . . . . . . . . 200
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 201
Ignition Transmission Lock Check . . . . . . 201
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Wiper Blade Replacement . . . . . . . . . . . . . 201
Windshield Replacement . . . . . . . . . . . . . . 202
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 202
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 202
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 202
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 202
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 204
Electrical System
Electrical System Overload . . . . . . . . . . . . 205
Fuses and Circuit Breakers . . . . . . . . . . . . . 205
Engine Compartment Fuse Block . . . . . . 206
Floor Console Fuse Block . . . . . . . . . . . . . . 210
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 212
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 213
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 214
Tire Terminology and Definitions . . . . . . 215
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Tire Pressure Monitor System . . . . . . . . . 218
Tire Pressure Monitor Operation . . . . . . . 218
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
When It Is Time for New Tires . . . . . . . . 223
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 223
Different Size Tires and Wheels . . . . . . . . 225
Uniform Tire Quality Grading . . . . . . . . . . 225
Wheel Alignment and Tire Balance . . . . 226
Wheel Replacement . . . . . . . . . . . . . . . . . . . 226
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 227
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 229
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 236
Jump Starting
Jump Starting - North America . . . . . . . . 237
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . 240
Recreational Vehicle Towing . . . . . . . . . . . 240
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

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178 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Proposition 65 Warning
{Warning
Most motor vehicles, including this one,
as well as many of its service parts and
fluids, contain and/or emit chemicals
known to the State of California to cause(Continued)
Warning (Continued)
cancer and birth defects or other
reproductive harm. Engine exhaust, many
parts and systems, many fluids, and
some component wear by-products
contain and/or emit these chemicals. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0199 and
Jump Starting - North America 0237 and the
back cover.
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material –
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.

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Vehicle Care 199
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. SeeEngine Compartment
Overview 0181 for battery location.
{Warning
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Batteries also contain other chemicals
known to the State of California to cause
cancer. WASH HANDS AFTER HANDLING.
For more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning 0178
and the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. See Jump
Starting - North America 0237 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to keep
the battery from running down.
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Rear Axle
When to Check Lubricant
It is not necessary to regularly check the
rear axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Noise Control System
Noise Emissions Warranty
General Motors warrants to the first person
who purchases this vehicle for purposes
other than resale and to each subsequent
purchaser that this vehicle as manufactured
by General Motors, was designed, built and
equipped to conform at the time it left
General Motors’s control with all applicable
U.S. EPA Noise Control Regulations. This
warranty covers this vehicle as designed,
built and equipped by General Motors, and
is not limited to any particular part,
component or system of the vehicle
manufactured by General Motors. Defects in
design, assembly or in any part, component
or system of the vehicle as manufactured by
General Motors, which, at the time it left
General Motors’s control, caused noise
emissions to exceed Federal standards, are
covered by this warranty for the life of the
vehicle.

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Vehicle Care 237
After installing the spare tire on the vehicle,
stop as soon as possible and check that the
spare is correctly inflated. The spare tire is
made to perform well at speeds up to
112 km/h (70 mph) at the recommended
inflation pressure, so you can finish
your trip.
Have the damaged or flat road tire repaired
or replaced back onto the vehicle, as soon as
possible, so the spare tire will be available
in case it is needed again.
Do not mix tires and wheels of different
sizes, because they will not fit. Keep the
spare tire and its wheel together.
If this vehicle has a spare tire that does not
match the original road tires and wheels in
size and type, do not include the spare in
the tire rotation.
Jump Starting
Jump Starting - North America
For more information about the vehicle
battery, seeBattery - North America 0199.
If the vehicle battery has run down, you
may want to use another vehicle and some
jumper cables to start your vehicle. Be sure
to use the following steps to do it safely.
{Warning
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Batteries also contain other chemicals
known to the State of California to cause
cancer. WASH HANDS AFTER HANDLING.
For more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning 0178
and the back cover.
{Warning
Batteries can hurt you. They can be
dangerous because:
.They contain acid that can burn you.
.They contain gas that can explode or
ignite.
.They contain enough electricity to
burn you.
If you do not follow these steps exactly,
some or all of these things can hurt you.
Caution
Ignoring these steps could result in costly
damage to the vehicle that would not be
covered by the vehicle warranty. Trying
to start the vehicle by pushing or pulling
it will not work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can reach, but be sure the
vehicles are not touching each other.
If they are, it could cause a ground
connection you do not want. You would
not be able to start your vehicle, and the
bad grounding could damage the
electrical systems.

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Customer Information 265
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 265
Customer Assistance Offices . . . . . . . . . . . 267
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Online Owner Center . . . . . . . . . . . . . . . . . . 267
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Roadside Assistance Program . . . . . . . . . . 268
Scheduling Service Appointments . . . . . . 270
Courtesy Transportation Program . . . . . 270
Collision Damage Repair . . . . . . . . . . . . . . . 271
Publication Ordering Information . . . . . . 273
Radio Frequency Statement . . . . . . . . . . . 273
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 273
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 274
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 274
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Event Data Recorders . . . . . . . . . . . . . . . . . . 275
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Infotainment System . . . . . . . . . . . . . . . . . . 276Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

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Customer Information 273
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference. 2. The device must accept any interference
received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.