
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Infotainment System 109
Using the USB Port
Radios with a USB port can control a USB
storage device or an iPod using the radio
buttons and knobs. See“Playing an MP3”in
CD Player 0104 for information about how
to connect and control a USB storage device
or an iPod.
USB Support
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
(Continued)
Caution (Continued)
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
If equipped, the USB port is on the
instrument panel and uses the USB 2.0
standard.
USB-Supported Devices
.USB flash drive
.Portable USB hard drive
.Fifth generation or later iPod
.iPod nano
.iPod touch
.iPod classic
Not all iPods and USB drives are compatible
with the USB port.
Make sure the iPod has the latest firmware
from Apple for proper operation. iPod
firmware can be updated using the latest
iTunes application. See www.apple.com/
itunes.
For help with identifying the iPod, go to
www.apple.com/support. Radios that have a USB port can
play .mp3 and .wma files that are stored on
a USB storage device as well as AAC files
that are stored on an iPod.
USB-Supported File and Folder Structure
The radio supports:
.Up to 700 folders.
.Up to eight folders in depth.
.Up to 65,535 files.
.Folder and file names up to 64 bytes.
.Files with an .mp3 or .wma file extension.
.AAC files stored on an iPod.
.FAT16.
.FAT32.
Connecting a USB Storage Device or iPod
The USB port can be used to control an iPod
or a USB storage device.
To connect a USB storage device, connect
the device to the USB port on the
instrument panel.
To connect an iPod, connect one end of the
USB cable that came with the iPod to the
iPod’s dock connector and connect the other
end to the USB port on the instrument
panel. If the vehicle is on and the USB
connection works,
“OK to disconnect” and a 

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Infotainment System 113
Voice Recognition
The Bluetooth system uses voice recognition
to interpret voice commands to dial phone
numbers and name tags.
For additional information, say“Help”while
you are in a voice recognition menu.
Noise : Keep interior noise levels to a
minimum. The system may not recognize
voice commands if there is too much
background noise.
When to Speak : A short tone sounds after
the system responds indicating when it is
waiting for a voice command. Wait until the
tone and then speak.
How to Speak : Speak clearly in a calm and
natural voice.
Audio System
When using the in-vehicle Bluetooth system,
sound comes through the vehicle's front
audio system speakers and overrides the
audio system. Use the audio system volume
knob, during a call, to change the volume
level. The adjusted volume level remains in
memory for later calls. To prevent missed
calls, a minimum volume level is used if the
volume is turned down too low.
Bluetooth Controls
Use the buttons on the steering wheel to
operate the in-vehicle Bluetooth system. See
Steering Wheel Controls 066.
b/g:Press to answer incoming calls,
confirm system information, and start
speech recognition.
c/x: Press to end a call, reject a call,
or cancel an operation.
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with MP3 capability
cannot be paired to the vehicle as a
phone and an MP3 player at the
same time.
.Up to five cell phones can be paired to
the Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.Only one paired cell phone can be
connected to the Bluetooth system at
a time.
.If multiple paired cell phones are within
range of the system, the system connects
to the first available paired cell phone in
the order that they were first paired to
the system. To connect to a different
paired phone, see “Connecting to a
Different Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.” This command can be
skipped.
3. Say “Pair.”The system responds with
instructions and a four-digit Personal
Identification Number (PIN). The PIN is
used in Step 5.
4. Start the pairing process on the cell phone that you want to pair. For help
with this process, see the cell phone
manufacturer's user guide. 

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 285
IndexA
Accessories and Modifications . . . . . . . . . . . .178
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .138
Add-On Electrical Equipment . . . . . . . . . . . . . 176
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Additional Maintenance and Care . . . . . . . . 255
Agreements Trademarks and License . . . . . . . . . . . . . . . . 117
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 189
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 119, 122
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
How Does an Airbag Restrain? . . . . . . . . . . 41
What Makes an Airbag Inflate? . . . . . . . . . 40
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
When Should an Airbag Inflate? . . . . . . . . 40
Where Are the Airbags? . . . . . . . . . . . . . . . . 38
Airbags Adding Equipment to the Vehicle . . . . . . . 45
Light On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 74
Servicing Airbag-Equipped Vehicles . . . . . . 44
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 16
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 155
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Antilock Brake System (ABS) . . . . . . . . . . . . . 146 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Assistance Program, Roadside . . . . . . . . . . . . 268
Audio Theft-Deterrent Feature . . . . . . . . . . . . . . . . . 97
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 91
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Transmission Fluid . . . . . . . . . . . . . . . . 186, 189
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 144
Shift Lock Control Function Check . . . . . . 201 

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
286 Index
AuxiliaryDevices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Avoiding Untrusted Media Devices . . . . . . . 104
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
B
Battery Exterior Lighting Battery Saver . . . . . . . . . 95
Load Management . . . . . . . . . . . . . . . . . . . . . . 95
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 95
Battery - North America . . . . . . . . . . . . .199, 237
Blade Replacement, Wiper . . . . . . . . . . . . . . . 201
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning Light . . . . . . . . . . . . . . . . . . 77
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 135
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 202 Bulb Replacement (cont'd)
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 202
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 202
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
License Plate Lamps . . . . . . . . . . . . . . . . . . . 204
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 223
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
California Perchlorate Materials Requirements . . . 178
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .178, 199, 237, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 152
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 261
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . 141
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . . . 11
Caution, Danger, and Warning . . . . . . . . . . . . . .2
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Center High-Mounted Stoplamp
(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Charging System Light . . . . . . . . . . . . . . . . . . . . 76
Check Engine Light (Malfunction Indicator) . . . . 76
Ignition Transmission Lock . . . . . . . . . . . . . 201
Child Restraints Infants and Young Children . . . . . . . . . . . . . 47
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 60
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Climate Control Systems . . . . . . . . . . . . . . . . . . 119 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 119
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Rear Heating System . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . . 71
Collision Damage Repair . . . . . . . . . . . . . . . . . . 271