2021 CHEVROLET EXPRESS CARGO maintenance

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 1/4/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 22
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Instruments and Controls . . . . . . . . . . . . . . . 65
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Infotainment System . . . . . . . . . . . . . . . . . . . . 96
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 119
Driving and Operating . . . . . . . . . . . . . . . . . . 125
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Service and Maintenance . . . . . . . . . . . . . . . 250
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 260
Customer Information . . . . . . . . . . . . . . . . . . 265
Reporting Safety Defects . . . . . . . . . . . . . . . 273
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Connected Services . . . . . . . . . . . . . . . . . . . . . 282
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and EXPRESS are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual. This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
If the vehicle has the Duramax Diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Litho in U.S.A.
Part No. 84401538 B Second Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 45
Warning (Continued)
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams or
zippers
.Seat belts
.Steering wheel, instrument panel, ceiling
trim, or pillar garnish trim
.Inner door seals, including speakersYour dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
If the vehicle has rollover roof-rail airbags,
see
Different Size Tires and Wheels 0225 for
additional important information.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See Customer Assistance Offices 0267.
Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 074.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
(Continued)
Caution (Continued)
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 038. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Instruments and Controls 73
The oil pressure gauge shows the engine oil
pressure in psi (pounds per square inch)
or kPa (kilopascals) when the engine is
running.
Oil pressure may vary with engine speed,
outside temperature and oil viscosity, but
readings above the low pressure zone
indicate the normal operating range.
A reading in the low pressure zone may be
caused by a dangerously low oil level or
other problem causing low oil pressure.
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
Engine Coolant Temperature
Gauge
Metric
EnglishThis gauge shows the engine coolant
temperature.
It also provides an indicator of how hard the
vehicle is working. During a majority of the
operation, the gauge will read 100 °C (210 °F)
or less. If the vehicle is pulling a load or
going up hills, it is normal for the
temperature to fluctuate and approach the
122 °C (250 °F) mark. If the gauge reaches
the 125 °C (260 °F) mark, it indicates that the
cooling system is working beyond its
capacity.
See
Engine Overheating 0194.
Voltmeter Gauge

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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76 Instruments and Controls
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. It should go out when
the engine is started.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, or is flashing, the
Driver Information Center (DIC) also displays
a message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner. Find a
safe place to stop the vehicle.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is on and the engine is not
running. SeeIgnition Positions 0135.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
(Continued)
Caution (Continued)
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0178.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required.
To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 77
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.A loose or missing fuel cap may cause
the light to come on. See Filling the Tank
0 158. A few driving trips with the cap
properly installed may turn the light off.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0158.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle
operation. See Add-On Electrical Equipment
0 176. See your dealer if assistance is
needed.
The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is on while the engine is off.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
The vehicle brake system consists of two
hydraulic circuits. If one circuit is not
working, the remaining circuit can still work
to stop the vehicle. For normal braking
performance, both circuits need to be
working.
If the warning light comes on, there could
be a brake problem. Have the brake system
inspected right away.
MetricEnglish

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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80 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure Monitor
System (TPMS), this light comes on briefly
when the engine is started. It provides
information about tire pressures and
the TPMS.
When the Light Is On Steady
This indicates that one or more of the tires
are significantly underinflated.
A Driver Information Center (DIC) tire
pressure message may also display. Stop as
soon as possible, and inflate the tires to the
pressure value shown on the Tire and
Loading Information label. SeeTire Pressure
0 217.
When the Light Flashes First and Then Is On
Steady
If the light flashes for about a minute and
then stays on, there may be a problem with
the TPMS. If the problem is not corrected, the light will come on at every ignition
cycle. See
Tire Pressure Monitor Operation
0 218.
Engine Oil Pressure Light
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
This light should come on briefly as the
engine is started. If it does not come on,
have the vehicle serviced by your dealer. If the light comes on and stays on, it means
that oil is not flowing through the engine
properly. The vehicle could be low on oil
and might have some other system
problem. See your dealer.
Low Fuel Warning Light
English Shown, Metric Similar
A Low Fuel Warning Light near the fuel
gauge comes on briefly when the ignition is
turned on as a check to show it is working.
It also comes on, and a chime sounds when
the fuel gauge indicator nears empty. The
light turns off when fuel is added. If it does
not, have the vehicle serviced.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
84 Instruments and Controls
of the current oil life remains. The engine oil
life system will alert you to change the oil
on a schedule consistent with your driving
conditions.
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. You should change
the oil as soon as possible. SeeEngine Oil
0 184. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0251.
Remember, you must reset the OIL LIFE
yourself after each oil change. It will not
reset itself. Also, be careful not to reset the
OIL LIFE accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset the engine oil life
system, see Engine Oil Life System 0186.
Side Blind Zone Alert
If the vehicle has Side Blind Zone Alert
(SBZA), this display allows the system to be
turned on or off. Press
Tuntil SBZA
displays. Once in this display, press
Vto
select between ON or OFF. When the SBZA system is turned off, a DIC message will
display. See
Side Blind Zone Alert (SBZA)
0 155.
Park Assist
If the vehicle has the Rear Park Assist (RPA)
system, press
Tuntil PARK ASSIST
displays. This display allows the system to
be turned on or off. Once in this display,
press to select between ON or OFF. The RPA
system automatically turns back on after
each vehicle start. When the RPA system is
turned off and the vehicle is shifted out of
P (Park), the DIC will display the PARK
ASSIST OFF message as a reminder that the
system has been turned off. See Park Assist
0 153.
Units
Press
Tuntil UNITS displays. This display
allows you to select between metric or
English units of measurement. Once in this
display, press
Vto select between METRIC
or ENGLISH units.
Tire Pressure
If the vehicle has the Tire Pressure Monitor
System (TPMS), the pressure for each tire
can be viewed in the DIC. The tire pressure
will be shown in either kilopascals (kPa) or pounds per square inch (psi). Press
Tuntil
the DIC displays FRONT TIRES PSI (kPa)
LEFT ## RIGHT ##. Press
Tagain until the
DIC displays REAR TIRES PSI (kPa) LEFT ##
RIGHT ##.
If a low tire pressure condition is detected
by the system while driving, a message
advising you to check the pressure in a
specific tire will appear in the display. See
Tire Pressure 0217.
If the tire pressure display shows dashes
instead of a value, there may be a problem
with the vehicle. If this consistently occurs,
see your dealer for service.
Engine Hours
Press
Tuntil ENGINE HOURS displays. This
display shows the total number of hours the
engine has run.
Relearn Tire Positions
The vehicle may have this display. To access
this display, the vehicle must be in P (Park).
If the vehicle has the Tire Pressure Monitor
System (TPMS), after rotating the tires or
after replacing a tire or sensor, the system
must re-learn the tire positions. To re-learn

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Climate Controls 119
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . . . . . . . . . . 119
Rear Heating System . . . . . . . . . . . . . . . . . . . 121
Rear Climate Control System . . . . . . . . . . . 122
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Maintenance
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled with this system.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
9: Turn the knob clockwise or
counterclockwise to increase or decrease the
fan speed.
9: Turns the system off. Temperature Control :
Turn the knob
clockwise or counterclockwise to increase or
decrease the temperature inside the vehicle.
Air Delivery Mode Control : Turn the knob
clockwise or counterclockwise to change the
current airflow mode.H: Air is directed to the instrument panel
outlets.