Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
342 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
358 Index
Auto StopStop/Start System . . . . . . . . . . . . . . . . . . . . . 201
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 25
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Emergency Braking (AEB) . . . . . . . . . . . . . . 232
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 118
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 258
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 208
Shift Lock Control Function Check . . . . . . 267
Avoiding Untrusted Media Devices . . . . . . . . 132
B
Battery Exterior Lighting Battery Saver . . . . . . . . 122
Load Management . . . . . . . . . . . . . . . . . . . . . . 121
Power Protection . . . . . . . . . . . . . . . . . . . . . . 122
Battery - North America . . . . . . . . . . . . 266, 308
Blade Replacement, Wiper . . . . . . . . . . . . . . . 267
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 154, 155
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Brake Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 210
System Warning Light . . . . . . . . . . . . . . . . . . 95
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Brakes (cont'd)
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Automatic Emergency (AEB) . . . . . . . . . . . 232
Braking System
Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 233
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 198
Bulb Replacement Front Turn Signal and Fog Lamps . . . . . . . 271
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 270
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 270
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
High Intensity Discharge (HID)Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
License Plate Lamps . . . . . . . . . . . . . . . . . . . 272
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 292
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
California Perchlorate Materials Requirements . . . 251
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . 251, 266, 308,
Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1 Capacities and Specifications . . . . . . . . . . . . . 335
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 205
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 193
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . .75
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Charging System Light . . . . . . . . . . . . . . . . . . . . 93
Check Engine Light (Malfunction Indicator) . . . . 94
Child Restraints Infants and Young Children . . . . . . . . . . . . . 58
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69, 70
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Climate Control Systems . . . . . . . . . . . . . . . . . . 177
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
364 Index
Passenger Sensing System . . . . . . . . . . . . . . . . . 51
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 97
Perchlorate Materials Requirements,California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Phone
Apple CarPlay and Android Auto . . . . . . . 158
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 154, 155
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 122
Retained Accessory (RAP) . . . . . . . . . . . . . . 204
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 31
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 45
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 347
Problems with Route Guidance . . . . . . . . . . 148
Program
Courtesy Transportation . . . . . . . . . . . . . . . 343
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 239 Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . 251, 266, 308,
Back Cover
Publication Ordering Information . . . . . . . . 345
R
Radio HD Radio Technology . . . . . . . . . . . . . . . . . . 130
Radio Data System (RDS) . . . . . . . . . . . . . . . . . 131
Radio Frequency Statement . . . . . . . . . . . . . . 346
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Rear Compartment/Storage Panel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 227
Rear Window Washer/Wiper . . . . . . . . . . . . . 80
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .25 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 25
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .32
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Recommended Fluids and Lubricants . . . . . . 331
Records
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Recreational Vehicle Towing . . . . . . . . . . . . . . 312
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
Remote Keyless Entry (RKE) System . . . . . . . .7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . 13
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Replacing Airbag System . . . . . . . . . . . . . . . . . . 56
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 347
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 346
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Retained Accessory Power (RAP) . . . . . . . . . 204
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . .25
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Roadside Assistance Program . . . . . . . . . . . . .341