Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 2/18/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Instruments and Controls . . . . . . . . . . . . . . . . 78
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Infotainment System . . . . . . . . . . . . . . . . . . . 123
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 177
Driving and Operating . . . . . . . . . . . . . . . . . . 184
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Information . . . . . . . . . . . . . . . . . . 338
Reporting Safety Defects . . . . . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . . . . . . . . . . . 354
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and EQUINOX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84443532 C Third Printing©2021 General Motors LLC. All Rights Reserved.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0185, Driving
Environment 0185, and Vehicle Design
0 185.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
18 Keys, Doors, and Windows
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
through the seal between the body and
the trunk/hatch or liftgate. Engine
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See“Climate Control Systems”
in the Index.
(Continued)
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0205.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area above
and behind the liftgate is clear before
opening it.
Manual Liftgate
To unlock the liftgate, pressKon the
power door lock switch or press
Kon the
Remote Keyless Entry (RKE) transmitter
twice within five seconds. See Remote
Keyless Entry (RKE) System Operation 07.
To open the liftgate, press the touch pad
under the liftgate handle and lift up.
If equipped with Keyless Access, the liftgate
can be opened when locked if the RKE
transmitter is within 1 m (3 ft) of the
liftgate. See Remote Keyless Entry (RKE)
System Operation 07.
Use the pull cup to lower and close the
liftgate. Do not press the touch pad while
closing the liftgate. This may cause the
liftgate to be unlatched.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
42 Seats and Restraints
{Warning
The seat belt can be pinched if it is
routed under plastic trim on the seat,
such as trim around the rear seatback
folding handle or side airbag. In a crash,
pinched seat belts might not be able to
provide adequate protection. Never allow
seat belts to be routed under plastic trim
pieces.
Lap-Shoulder Belt
All seating positions in the vehicle have a
lap-shoulder belt.
The following instructions explain how to
wear a lap-shoulder belt properly.1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be
engaged. See Child Restraint Systems
0 60. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
Engaging the child restraint locking
feature in the front outboard seating
position may affect the passenger
sensing system. See
Passenger Sensing
System 051.
If the webbing locks in the latch plate
before it reaches the buckle, tilt the latch
plate flat to unlock.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
54 Seats and Restraints
If a person of adult size is sitting in the
front outboard passenger seat, but the OFF
indicator is lit, it could be because that
person is not sitting properly in the seat or
that the child restraint locking feature is
engaged. Use the following steps to allow
the system to detect that person and enable
the front outboard passenger frontal airbag:1. Turn the vehicle off.
2. Remove any additional material from the seat, such as blankets, cushions, seat
covers, seat heaters, or seat massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat cushion, with legs
comfortably extended.
5. If the shoulder portion of the belt is pulled out all the way, the child restraint
locking feature will be engaged. This
may unintentionally cause the passenger
sensing system to turn the airbag off for
some adult-sized occupants. If this
happens, unbuckle the belt, let the belt
go back all the way, and then buckle the
belt again without pulling the belt out
all the way. 6. Restart the vehicle and have the person
remain in this position for two to
three minutes after the ON indicator
is lit.
{Warning
If the front outboard passenger airbag is
turned off for an adult-sized occupant,
the airbag will not be able to inflate and
help protect that person in a crash,
resulting in an increased risk of serious
injury or even death. An adult-sized
occupant should not ride in the front
outboard passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting System
Operation
Seat belts help keep the passenger in
position on the seat during vehicle
maneuvers and braking, which helps the
passenger sensing system maintain the
passenger airbag status. See “Seat Belts”
and “Child Restraints” in the Index for
additional information about the importance
of proper restraint use. A thick layer of additional material, such as
a blanket or cushion, or aftermarket
equipment such as seat covers, seat heaters,
and seat massagers can affect how well the
passenger sensing system operates. We
recommend that you not use seat covers or
other aftermarket equipment except when
approved by GM for your specific vehicle.
See
Adding Equipment to the
Airbag-Equipped Vehicle 055 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device, is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
Infotainment System 133
The vehicle may be equipped with two USB
ports in the center console and another two
on the center stack. These ports are for data
and charging. There may also be two USB
ports for charging only at the rear of the
center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB may
include:
.MP3
.AAC
.OGG
.3GPGracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition,
if equipped.
While indexing, infotainment features may
be available.
My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device. Use the following when playing an active
USB source:
p:
Touch to play the current media source.
j: Touch to pause playback of the current
media source.
7:
.Touch to seek the beginning of the
current or previous track.
.Touch and hold to reverse quickly
through playback. Release to return to
playing speed. Elapsed time displays.
6:
.Touch to seek the next track.
.Touch and hold to advance quickly
through playback. Release to return to
playing speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to play
music in random order.
USB Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0129.
USB Browse Menu
When a list of songs, albums, artists,
or other types of media displays, the up and
down arrows and A-Z appear on the left
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
142 Infotainment System
If the vehicle passes the waypoint or gets
out of the current route, the system will
automatically reroute back to this waypoint.
At the same time, it will show a Drive to
icon along with the next waypoint address
so the current waypoint can be skipped and
guidance can resume to the next waypoint
or destination.
Editing a Waypoint
When waypoints are added during active
guidance, the system allows a stop to be
deleted or the order to be changed. To edit
a waypoint:1. Touch
A.
2. Touch Edit Destinations.
.Modify destination order by touching
and holding the arrow until it is
highlighted. Drag to move the
waypoint up or down the list.
.Delete a waypoint by touchingY.
A pop-up will appear to confirm
waypoint removal. Once the request
is confirmed, the system will remove
the address from the destinations list.
Touch
zon the top right corner so
the system can recalculate the route. If there is only one address in the
destinations list, the system will
disable the move and delete
functions. The system will not allow
the final destination to be deleted.
Map Information
Road network attributes are contained in the
map database for map information.
Attributes include information such as street
names, street addresses, and turn
restrictions. A detailed area includes all
major highways, service roads, and
residential roads. The detailed areas include
Places of Interest (POIs) such as restaurants,
airports, banks, hospitals, police stations, gas
stations, tourist attractions, and historical
monuments.
If the vehicle does not have an applicable
service plan, the map database may not
include data for newly constructed areas or
map database corrections that are
completed after production. The navigation
system provides full route guidance in the
detailed map areas.
Zoom Control
The zoom control display is shown on the
map view. A few ways to zoom in or
out are:
.Touch + or
–to zoom in or out on
the map.
.Double tap with one finger to zoom in or
single tap with two fingers to zoom out
on the map.
.Use the index finger and thumb to zoom
out by pinching and then zoom in by
spreading those two fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the map scale
and display options.
.Pinch to zoom in or out.
.Pan the map.
.Use two fingers to tilt down and change
from 2D to 3D. Tilt up to change back
to 2D.
.Rotate the map.
See Using the System 0126.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14420010) - 2021 - CRC - 11/10/20
164 Infotainment System
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.
.RDS: This allows the Radio Data System
(RDS) to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.
.HD Radio: This allows HD Radio reception
to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.
.Explicit Content Filter: This setting allows
access to explicit content SiriusXM
channels.
Touch Off or On.
.Manage Phones: Select to connect to a
different phone source, disconnect a
phone, or delete a phone.
.Reset Music Index: This allows the music
index to be reset if you are having
difficulty accessing all of the media
content on your device.
Touch Yes or No.Climate
Touch and the following may display:
.Auto Fan Speed: This setting specifies the
amount of airflow when the climate
control fan setting is Auto Fan.
Touch Low, Medium, or High.
.Air Quality Sensor: This setting switches
the system into Recirculation Mode based
on the quality of the outside air.
Touch Off, Low Sensitivity, or High
Sensitivity.
.Auto Cooled Seats: This setting
automatically turns on and regulates the
ventilated seats when the cabin
temperature is warm.
Touch the controls on the infotainment
display to disable or enable.
.Auto Heated Seats: This setting
automatically turns on and regulates the
heated seats when the cabin temperature
is cool. The auto heated seats can be
turned off by using the heated seat
controls on the center stack.
Touch the controls on the infotainment
display to disable or enable.
.Auto Defog: This setting automatically
turns the front defogger on when the
vehicle engine is started. Touch the controls on the infotainment
display to disable or enable.
.Auto Rear Defog: This setting
automatically turns the rear window
defogger on when the vehicle engine is
started.
Touch the controls on the infotainment
display to disable or enable.
Navigation
Touch and the following may display:
.Set Up My Places
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Manage History
.Predictive Navigation
.About
See Using the Navigation System 0137.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.