2021 CHEVROLET BOLT EV towing

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
240 Vehicle Care
{Warning
An electric fan can start up even when
the propulsion system is not operating
and can injure you. Keep hands, clothing
and tools away from any underhood
electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving propulsion system
parts can injure you badly. Keep your
hands away from moving parts once the
propulsion system is operating.5. Connect one end of the red positive (+)
cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–) terminal of
the good battery.
8. Connect the other end of the black negative (–) cable to the negative (–)
grounding point for the discharged
battery.
9. Start the vehicle with the good battery.
10. Try to start the vehicle with the dead battery. If it will not start after a few
tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
242 Vehicle Care
Rear Tow Eye Attachment Point
Carefully open the cover in the fascia by
using the small notch that conceals the tow
eye socket.
Install the tow eye into the socket and turn
it until it is fully tightened. When the tow
eye is removed, reinstall the cover with the
notch in the original position.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as
behind a motor home. The two most
common types of recreational vehicle
towing are known as dinghy towing and
dolly towing. Dinghy towing is towing the
vehicle with all four wheels on the ground.
Dolly towing is towing the vehicle with two
wheels on the ground and two wheels up
on a device known as a dolly.Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region..
.What is the towing capacity of the
towing vehicle? Be sure to read the tow
vehicle manufacturer's recommendations.
.How far will the vehicle be towed? Some
vehicles have restrictions on how far and
how long they can tow.
.Does the vehicle have the proper towing
equipment? See your dealer or trailering
professional for additional advice and
equipment recommendations.
.Is the vehicle ready to be towed? Just as
preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the electric drive unit.
The repairs would not be covered by the
(Continued)

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Vehicle Care 243
Caution (Continued)
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drivetrain
components could be damaged. The
repairs would not be covered by the
vehicle warranty. Do not tow the vehicle
with all four wheels on the ground.The vehicle was not designed to be towed
with all four wheels on the ground. If the
vehicle must be towed, a dolly should be
used. See
“Dolly Towing” following.
Dolly Towing
Tow the vehicle with the two rear wheels
on the ground and the front wheels on a
dolly.
To tow the vehicle from the front with the
rear wheels on the ground:
1. Put the front wheels on the dolly.
2. Shift the transmission to P (Park). See Shifting Into Park 0158.
3. Set the parking brake.
4. Secure the vehicle to the dolly. 5. Follow the dolly manufacturer's
instructions for preparing the vehicle and
dolly for towing.
6. Release the parking brake.
7. Turn the vehicle off.
8. Open the hood.
9. Wait two minutes.
10. Disconnect the negative (-) terminal connector from the 12-volt battery.
11. Close and latch the hood.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
244 Vehicle Care
Caution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
(Continued)
Caution (Continued)
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.
Caution
Avoid using high-pressure washes closer
than 30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding
8 274 kPa (1,200 psi) can result in
damage or removal of paint and decals.
If using an automatic car wash, follow the
car wash instructions. The windshield wiper
and rear window wiper, if equipped, must
be off. Remove any accessories that may be
damaged or interfere with the car wash
equipment.
Rinse the vehicle well, before washing and
after, to remove all cleaning agents
completely. If they are allowed to dry on
the surface, they could stain.
Dry the finish with a soft, clean chamois or
an all-cotton towel to avoid surface
scratches and water spotting. Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that would not
be covered by the vehicle warranty.
Solvents or aggressive cleaners may harm
underhood components. The usages of these
chemicals should be avoided.
Recommend water only.
A pressure washer may be used, but care
must be utilized. The following criteria must
be followed:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below 80 °C
(180 °F).
.Spray nozzle with a 40 degree wide angle
spray pattern or wider must be used.
.Nozzle must be kept at least 30 cm (1 ft)
away from all surfaces.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
266 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
From the U.S., call 1-888-811-1926; Text
Telephone (TTY): 1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number.
.Telephone number of your location.
.Location of the vehicle.
.Model, year, color, and license plate
number of the vehicle.
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.Description of the problem.
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest certified
Bolt EV dealer for warranty service, or if
the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
Emergency towing may be covered during
the Extended Vehicle (EV) warranty.
.Flat Tire Change: If the tire has been
separated from the wheel, has damaged
sidewalls, or has a large puncture, the tire
is too severely damaged for the self
sealing tire to be effective and the vehicle
will have to be towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Customer Information 267
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian Vehicles
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km (93 mi) from where
the trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner's responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Customer Information 269
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the
GM vehicle by limiting compensation for
damage repairs by using aftermarket
collision parts. Some insurance companies
will not specify aftermarket collision parts.
When purchasing insurance, we recommend
that you ensure that the vehicle will be
repaired with GM original equipment
collision parts. If such insurance coverage is
not available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0266.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Index 285
E
Electric Drive Unit . . . . . . . . . . . . . . . . . . . . . . . 160
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 164
Electric Parking Brake Light . . . . . . . . . . . . . . . 86
Electrical Equipment, Add-On . . . . . . . . . . . . 195
Electrical Requirements for BatteryCharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Electrical System Fuses and Circuit Breakers . . . . . . . . . . . . . . 211
Instrument Panel Fuse Block . . . . . . . . . . . 214
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Energy Efficiency
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Energy Information . . . . . . . . . . . . . . . . . . . . . . . 97
Engine Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 201
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 272
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 159
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .37
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . 107
Exterior Lamps Off Reminder . . . . . . . . . . . . 108
Exterior Lighting Battery Saver . . . . . . . . . . . 112
F
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .110
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . .174
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Fuses Fuses and Circuit Breakers . . . . . . . . . . . . . . 211
Instrument Panel Fuse Block . . . . . . . . . . . 214
Underhood Compartment . . . . . . . . . . . . . . . 211
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Gauges
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Driver Efficiency . . . . . . . . . . . . . . . . . . . . . . . . 82
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Gauges (cont'd)
Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 83
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Warning Lights and Indicators . . . . . . . . . . 79
General Information Service and Maintenance . . . . . . . . . . . . . . 252
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Hands-Free Phone . . . . . . . . . . . . . . . . . . . . . . . . 130
Hazard Warning Flashers . . . . . . . . . . . . . . . . .110
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 208
Daytime Running Lamps (DRL) . . . . . . . . . 109
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
High Intensity Discharge (HID)Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 89
High/Low Beam Changer . . . . . . . . . . . . . . 108
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 89