2021 CADILLAC XT6 infotainment

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
334 VEHICLE CARE
FusesUsage
F15 Instrument panel switch bank
F16 Sunroof
F17 Body control module 1
F18 Instrument cluster/ Head up display
F19 –
F20 Rear seat entertainment
F21 Body control module 4
F22 Infotainment/USB data/Aux jack
F23 Body control module 2
F24 USB charger/ Wireless charging
F25 Park assist/ Electronic shift
select
F26 CIM Fuses
Usage
F27 Video/Night vision module
F28 Heating, ventilation, and air conditioning
display
F29 Radio
F30 Steering wheel adjustment controls
F31 Electric brake boost
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat
F35 Battery IEC 1 feed
F36 Electric power steering
F37 Rear seat entertainment/USB
charge/Wireless
charging module/
Auxiliary power
outlet/Lighter Fuses
Usage
F38 Body control module 8
F39 –
Circuit
Breakers/
Minifuses Usage
F40 –
F41 –
F42 Auxiliary power outlet (CB)/Lighter
(minifuse)

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
CUSTOMER INFORMATION 397
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 397
Customer Assistance Offices . . . . 399
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 400
Online Owner Center . . . . . . . . . . . . . 400
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 400
Roadside Service . . . . . . . . . . . . . . . . . 401
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 402
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 403
Collision Damage Repair . . . . . . . . . 404
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 406
Radio Frequency Statement . . . . . 406
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 407
Reporting Safety Defects to the Canadian Government . . . . . . . . . 407
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 407
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 408
Event Data Recorders . . . . . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Infotainment System . . . . . . . . . . . . . 409
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
CUSTOMER INFORMATION 409
.How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR. GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.See
OnStar Additional Information
0 411.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment section for
information on stored data and for
deletion instructions.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
410 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 410
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 411
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 411
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. See OnStar
System 0161 for information on
how to use the OnStar app.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
ONSTAR 413
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for an extended period
of time without an ignition cycle. To
find out the duration of time that
applies for the vehicle, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR. If the vehicle
has not been started for an extended
period of time, OnStar can contact
Roadside Service or a locksmith to
help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
CONNECTED SERVICES 415
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 415
Connections . . . . . . . . . . . . . . . . . . . . . . 416
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 417
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with
the last direction given, then
responds with “OnStar ready,” then
a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
416 CONNECTED SERVICES
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,” then
a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the
Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/9/21
420 INDEX
Child RestraintsInfants and Young Children . . . . . . . 73
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . . . . . 87, 89
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 328
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 370
Interior Care . . . . . . . . . . . . . . . . . . . . . . 374
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 208
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cluster, Instrument . . . . . . . . . . . . . . . . . 109
Collision Damage Repair . . . . . . . . . . . 404
Compact Spare Tire . . . . . . . . . . . . . . . . . 364
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . 416
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 417
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 415
Connections Connected Services . . . . . . . . . . . . . . . 416 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Control of a Vehicle . . . . . . . . . . . . . . . . 219
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 149
Convenience Net . . . . . . . . . . . . . . . . . . . . . 98
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 30
Coolant
Engine Temperature Gauge . . . . . . 113
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .208, 213
Cooling System . . . . . . . . . . . . . . . . . . . . . 316
Cornering Lamps . . . . . . . . . . . . . . . . . . . 143
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 143
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Coverage Explanations . . . . . . . . . . . . . 175
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 251
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . . . . 254
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . . . . . 400 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Text Telephone (TTY) Users . . . . . 400 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 406
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 408
D
Damage Repair, Collision . . . . . . . . . . . 404
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Data Recorders, Event . . . . . . . . . . . . . . 408
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 175
Daytime Running Lamps (DRL) . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . 219
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 18
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Diagnostics
Connected Services . . . . . . . . . . . . . . . 417
Distracted Driving . . . . . . . . . . . . . . . . . . 218
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 143
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15