2021 CADILLAC XT4 service

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140 INFOTAINMENT SYSTEM
menu before creating or signing into
an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. SeeSettings0177.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay if equipped
after a supported device is connected.
See Apple CarPlay and Android Auto
0 175.
Android Auto
Touch the Android Auto icon to
activate Android Auto, if equipped,
after a supported device is connected.
See Apple CarPlay and Android Auto
0 175.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to begin. Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in 4G
LTE Wi-Fi hotspot, if equipped, or a
compatible mobile device hotspot. On
most mobile devices, activation of the
Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile
Hotspot, or similar.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
www.my.cadillac.com/learn.
OnStar Services
If equipped, touch the OnStar Services
icon to display the OnStar Services
and Account pages. See
OnStar
Overview 0387 and
OnStar System 0150.
Camera
If equipped, touch the Camera icon to
access the camera application. See
Assistance Systems for Parking or
Backing 0250.
Shortcut Tray
The shortcut menu is on the left side
of the display. It shows the Home
application and four other
applications.
Infotainment Display Features
Infotainment display features show on
the display when available. When a
feature is unavailable, it may gray out.
When a feature is touched, it may
highlight.
Haptic Feedback
If equipped, haptic feedback is a pulse
that occurs when an icon or option is
touched on the display or when
controls below the display are pressed.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.

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144 INFOTAINMENT SYSTEM
The keypad will gray out entries that
do not contribute to a valid frequency
and will automatically place a decimal
point within the frequency number.
Touch (X) to delete one number at a
time. Touch and hold (X) to delete all
numbers.
A valid AM or FM station will
automatically tune to the new
frequency but not close the Direct
Tune display. When listening to SXM
(if equipped), touch Go after entering
the channel. Press
0on the console
controls, touch the Back icon on the
infotainment display, or
zto exit out
of Direct Tune.
The tune arrows on the right side of
the Direct Tune display tune through
the complete station list one station
step at a time per touch. A touch and
hold advances through stations
quickly.
If equipped, HD Radio multicast
stations cannot be tuned directly
through the Direct Tune feature. Only
the analog or HD1 station can use that feature. Use the arrows on the
Direct Tune display to adjust to the
multicast stations.
AM, FM, and SXM Categories
From the AM stations, if equipped
with HD Radio, FM, or SXM (if
equipped) display, touch Categories at
the top of the Browse menu to access
the categories list. The list contains
names associated with the AM or FM
stations, or SXM channels. Touch a
category name to display a list of
stations or channels for that category.
Touching a station or channel from
the list tunes the radio to that station
or channel.
Storing Radio Station Presets
Favorites are stored in the area at the
top of the display.
AM, FM, SXM (if equipped), and HD
Radio Stations (if equipped) :
Press
and hold a preset to store the current
station as a favorite. Touch a saved
favorite to recall a favorite station. Favorites can also be stored by
touching
Hin a station or channel
list. This will highlight indicating that
it is now saved as a favorite.
The number of favorites displayed is
automatically adjusted by default, but
can be manually adjusted in Settings
in the System tab under Favorites and
then Set Number of Audio Favorites.
It can also be adjusted in Settings in
the Apps tab under Audio and then
Set Number of Audio Favorites.
HD Radio Technology
If equipped, HD Radio is a free service
with features such as digital quality
sound, more stations available on a
single frequency such as HD2 and
HD3, and display information such as
artist and song title.
From the Now Playing display, touch
the HD Radio icon to turn HD on
or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station
is broadcasting in HD Radio, the

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radio will automatically tune to the
HD version of the current channel
(HD1) after several seconds. The
radio will also display icons
representing additional channels
(HD2, ...HD8), that may be
available. When the radio
successfully tunes to a HD station,
the HD logo will display and digital
audio will play.
2. Touch the display arrows to tune to the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds. Volume Change, Audio Skip, Echo,
Digital Audio Lost :
Station signal
strength may be weak, the station is
out of range, or the station may be
out of alignment. Verify proper
reception on another station.
If the HD Radio signal weakens while
listening to HD1, the radio will
automatically switch to the analog
version of the radio station.
If the HD Radio signal loses reception
while listening to stations HD2 to
HD8, the radio mutes until the signal
can be recovered or until the station is
changed.
HD Radio can be disabled if driving in
a weak signal area. Touch HD Radio
On/Off to toggle HD Radio reception
on and off.
Radio Data System (RDS)
If equipped, RDS features are available
for use only on FM stations that
broadcast RDS information. With RDS,
the radio can:
.Group stations by Category (i.e.,
Program Type) such as Rock, Jazz,
Classical, etc.
.Display messages from radio
stations.
This system relies on receiving
specific information from these
stations and only works when the
information is available. It is possible
that a radio station could broadcast
incorrect information that causes the
radio features to work improperly.
If this happens, contact the radio
station.
When information is broadcast from a
RDS station, the station name or call
letters display on the audio screen.
Radio text supporting the currently
playing broadcast may also appear.
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid
SiriusXM radio subscription can
receive SiriusXM programming.
SiriusXM radio has a wide variety of
programming and commercial-free
music, coast to coast, in digital-quality
sound. In the U.S., see
www.siriusxm.com or call

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146 INFOTAINMENT SYSTEM
1-888-601-6296. In Canada, see
www.siriusxm.ca or call
1-877-438-9677.
When SiriusXM is active, the channel
name, number, song title, and artist
appear on the display.
SiriusXM with 360L
SiriusXM with 360L interface has
enhanced in-vehicle listening
experience for subscribers. The
experience now offers more categories
and system learned recommendations
toward discovering more personalized
content.
To use the full SiriusXM 360L
program, including streaming content
and listening recommendations,
OnStar Connected Access is required.
Connected vehicle services vary by
model and require a complete working
electrical system, cell reception, and
GPS signal. An active connected plan
is required.
Reference the SiriusXM user guide for
use and subscription information.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio
Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and out.
In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Some cellular services may interfere
with SXM reception causing loss of
signal.
Mobile Device Usage
Mobile device usage, such as making
or receiving calls, charging, or just
having the mobile device on may
cause static interference in the radio.
Unplug the mobile device or turn it
off if this happens.
Multi-Band Antenna
The roof antenna is for SXM, OnStar,
and GPS (Global Positioning System).
Keep clear of obstructions for clear
reception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.

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Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use if
the content or origin cannot be
trusted.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two
USB ports in the front center console.
These ports are for data and charging.
There may also be two USB ports for
charging only at the rear of the center
console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all
accessory cables from the vehicle(Continued)
Caution (Continued)
when not in use. Accessory cables
left plugged into the vehicle,
unconnected to a device, could be
damaged or cause an electrical
short if the unconnected end comes
in contact with liquids or another
power source such as the accessory
power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB may include:
.MP3
.AAC
.OGG
.3GP
Gracenote
When plugging in a USB device,
Gracenote service builds voice tags for
music. Voice tags allow artists, albums
with hard to pronounce names, and
nicknames to be used to play music
through voice recognition, if equipped. While indexing, infotainment features
may be available.
My Media Library
MyMedia is only available when more
than one indexed device is connected.
It allows access to content from all
indexed media sources. MyMedia will
show as an available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB
Mass Storage Class specification
(USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device.
Use the following when playing an
active USB source:
p: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.

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If the source is changed while in
mute, playback resumes and audio
will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. SeeBluetooth
(Pairing and Using a Phone) 0171 or
Bluetooth (Overview) 0170 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no volume
is present, check the volume setting
on both your mobile device and the
infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list
on the left of the display or by
touching the More option and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device. 2. Once paired, touch Audio from the
Home Page, then touch Bluetooth
from the recent sources list on the
left of the display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu ”under AM-FM Radio 0142.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio
may not be able to launch the audio
player on the connected device to
start playing. When the vehicle is not
moving, use the mobile device to
begin playback.
All devices launch audio differently.
When selecting Bluetooth as a source,
the radio may show as paused on the
display. Press play on the device or
touch
pon the display to begin
playback. Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not be
part of the MyMedia source mode.
Some smartphones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see
my.cadillac.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets,
and laptops, can be connected to
high-speed Internet through the
vehicle’s built-in Wi-Fi hotspot.
Call 1-888-4ONSTAR (1-888-466-7827)
to connect to an OnStar Advisor for
assistance. See www.onstar.com for
vehicle availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions. 4G
LTE service is available in select

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INFOTAINMENT SYSTEM 151
markets. 4G LTE performance is based
on industry averages and vehicle
systems design. Some services require
a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the embedded
OnStar app on the Home Page. Most
OnStar functions that can be
performed with the buttons can be
done using the app. To open the app,
touch the OnStar icon on the Home
Page. App updates require a
corresponding service plan. Features
vary by region and model. Features
are subject to change. For more
information, see my.cadillac.com/learn
or press
Q.
Services
The Services tab displays the default
view for the app. Use this page to
launch the available OnStar services.
Touch a service to open its display.
Touch Wi-Fi to launch the
connections manager. Turn-by-Turn
and Advisor Call are the other tiled
options. Account
The Account tab displays a snapshot
of the account linked with the vehicle.
If there is no such account, this tab
will show all values as
——. The call
advisor call icon will be active even if
there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the
upper right corner of the screen does
not end the call, but returns to the
previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination to
the vehicle or its embedded navigation
system, if equipped. Select
Turn-by-Turn Directions from the
Services tab of the OnStar app to call
an Advisor or select a recent or
favorite destination. Touch the
navigation icons to select home,
address or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the Navigation application. See
www.onstar.com for a coverage map.
Services vary by model. Map coverage
is available in the United States,
Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the bottom of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement

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‐Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders
Navigation Voice Control
Touch to access the voice control
setting display.
.Navigation Volume –To adjust the
volume level, touch the up and
down arrows. If the voice guidance
prompt is being heard, volume can
also be adjusted using the knob on
the center stack or the volume
switch on the steering wheel.
.Navigation Voice Prompt Level
during a Call. Options available are:
‐ Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Events (If Equipped)
This feature provides a list of events
that are on the route or nearby. Touch
Aand then select Traffic Events. An
OnStar connected Navigation service
plan is required. Traffic Preferences (If Equipped)
While in Map View, touch
A, then
Settings and then Map and Navigation
Settings to access Traffic Preferences.
When Show Traffic on Map is turned
on, the feature provides an overview
of the traffic flow using different
coded colors. The following options
are available for rerouting:
.Auto Reroute to Better Route –The
system will automatically reroute if
the system detects there is a traffic
issue ahead.
.Ask Before Rerouting (Default) –If
the system detects there is a traffic
issue ahead, it will display a pop-up
with details about the issue. Choose
to reroute or cancel the alert.
.Never Search for Better Route –The
system will not check for a better
route until one of the above options
is selected.
Alert Preferences
Set alerts on or off during both
inactive and active guidance views.
The following alerts may be available:
.Road Safety Alerts –Touch to
display upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the
History options:
.Clear Recent Destinations –Touch
\to clear the recent destinations.
.Clear Search History –Touch\to
clear the search history.
About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map
database to run. It is stored on an SD
card that is connected to the
infotainment system. If the map
database is not available, a missing SD
card error message will be displayed.