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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
SERVICE AND MAINTENANCE 365
.Trained dealer technicians have the
diagnostic equipment to test the
battery and ensure that the
connections and cables are
corrosion-free.
Belts
.Belts may need replacing if they
squeak or show signs of cracking or
splitting.
.Trained dealer technicians have
access to tools and equipment to
inspect the belts and recommend
adjustment or replacement when
necessary.
Brakes
Brakes stop the vehicle and are crucial
to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment to
inspect the brakes and recommend
quality parts engineered for the
vehicle. Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See
Recommended Fluids
and Lubricants 0367 for GM approved
fluids.
.Engine oil and windshield washer
fluid levels should be checked at
every fuel fill.
.Instrument cluster lights may come
on to indicate that fluids may be
low and need to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they light
when braking.
.With a multi-point inspection, your
dealer can check the lamps and
note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include steering
wheel vibration, bounce/sway while
braking, longer stopping distance,
or uneven tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect the
shocks and struts for signs of
leaking, blown seals, or damage, and
can advise when service is needed.
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
378 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Page 397 of 408

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
396 INDEX
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . . . . 175
Armrest Storage . . . . . . . . . . . . . . . . . . . . . . 85
Assistance Systems for Driving . . . . 257
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . 250
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . 221
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Emergency Braking (AEB) . . . . . . . . 260
Headlamp System . . . . . . . . . . . . . . . . 131
Transmission . . . . . . . . . . . . . . . . . . . . . . 226
Transmission Fluid . . . . . . . . . . . . . . . 289
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . 231
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Power Protection . . . . . . . . . . . . . . . . . . 135
Battery - North America . . . . . .297, 342
Blade Replacement, Wiper . . . . . . . . . 299
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . 170, 171
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . 150
Brake
Electric Boost . . . . . . . . . . . . . . . . . . . . . 232
Parking, Electric . . . . . . . . . . . . . . . . . . 233
System Warning Light . . . . . . . . . . . . 107
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Automatic Emergency (AEB) . . . . . 260
Braking System Front Pedestrian (FPB) . . . . . . . . . . . 261
Break-In, New Vehicle . . . . . . . . . . . . . . 219
Bulb Replacement Back-up Lamps . . . . . . . . . . . . . . . . . . . 302
Headlamp Aiming . . . . . . . . . . . . . . . . 301
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 301
Buying New Tires . . . . . . . . . . . . . . . . . . . 325
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 282
California Proposition 65 Warning . . . . . . . . . . . . .282, 297, 342, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . 371
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . 226
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Winter Driving . . . . . . . . . . . . . . . . . . . . 213
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Caution, Danger, and Warning . . . . . . . . 2
Center Console Storage . . . . . . . . . . . . . . 86
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 328
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Charging System Light . . . . . . . . . . . . . 105
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 105
Child Restraints Infants and Young Children . . . . . . . 67