2021 CADILLAC XT4 infotainment

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
DRIVING AND OPERATING 257
8 m (26 ft) away during daytime
driving. During nighttime driving,
feature performance is very limited.
Rear Pedestrian Alert Indicator
When a pedestrian is detected within
the system’s range directly behind the
vehicle, this symbol flashes amber on
the infotainment display, along with
two beeps from the rear, or if
equipped, two pulses from both sides
of the driver seat. When a pedestrian
is detected close to the vehicle, the
symbol flashes red on the
infotainment display, along with seven
beeps from the rear, or if equipped,
seven pulses from both sides of the
driver seat.
{Warning
Rear Pedestrian Alert does not
automatically brake the vehicle.
It also does not provide an alert
unless it detects a pedestrian, and it
may not detect all pedestrians if:
.The pedestrian is not directly
behind the vehicle, fully visible
to the Rear Vision Camera (RVC),
or standing upright.
.The pedestrian is part of a group.
.The pedestrian is a child.
.Visibility is poor, including
nighttime conditions, fog, rain,
or snow.
.The RVC is blocked by dirt, snow,
or ice.
.The RVC, taillamps, or back-up
lamps are not cleaned or in
proper working condition.
.The vehicle is not in R (Reverse).
To help avoid death or injury,
always check for pedestrians
around the vehicle before backing
up. Be ready to take action and (Continued)
Warning (Continued)
apply the brakes. SeeDefensive
Driving 0206. Keep the RVC,
taillamps, and back-up lamps clean
and in good repair.
Rear Pedestrian Alert can be set to Off
or Alert. See “Rear Pedestrian
Detection ”in “Collision/Detection
Systems” underVehicle Personalization
0 120. If equipped, alerts can be set to
beeps or seat pulses. See “Alert Type”
in “Collision/Detection Systems” under
Vehicle Personalization 0120.
Assistance Systems for
Driving
If equipped, when driving the vehicle
in a forward gear, Forward Collision
Alert (FCA), Lane Keep Assist (LKA),
Side Blind Zone Alert (SBZA), Lane
Change Alert (LCA), Automatic
Emergency Braking (AEB), and/or the
Front Pedestrian Braking (FPB) System
can help to avoid a crash or reduce
crash damage.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
374 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 374
Customer Assistance Offices . . . . 376
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 376
Online Owner Center . . . . . . . . . . . . . 377
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 377
Roadside Service . . . . . . . . . . . . . . . . . 378
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 379
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 380
Collision Damage Repair . . . . . . . . . 381
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 383
Radio Frequency Statement . . . . . 383
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 384
Reporting Safety Defects to the Canadian Government . . . . . . . . . 384
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 384
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 385
Event Data Recorders . . . . . . . . . . . . 385
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Infotainment System . . . . . . . . . . . . . 386
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
386 CUSTOMER INFORMATION
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
See
OnStar Additional Information
0 388.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment section for
information on stored data and for
deletion instructions.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
ONSTAR 387
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 387
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 388
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 388
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. See OnStar
System 0150 for information on
how to use the OnStar app.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
390 ONSTAR
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
392 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 392
Connections . . . . . . . . . . . . . . . . . . . . . . 393
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 394
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with
the last direction given, then
responds with “OnStar ready,” then
a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
CONNECTED SERVICES 393
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,” then
a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the
Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
INDEX 397
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . . . . . 72
Older Children . . . . . . . . . . . . . . . . . . . . . 65
Securing . . . . . . . . . . . . . . . . . . . . . . . . 79, 81
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 303
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 348
Interior Care . . . . . . . . . . . . . . . . . . . . . . 352
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 197
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cluster, Instrument . . . . . . . . . . . . . . . . . . 99
Collision Damage Repair . . . . . . . . . . . 381
Compact Spare Tire . . . . . . . . . . . . . . . . . 341
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compressor Kit, Tire Sealant . . . . . . . 331
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 393
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 394
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 392
Connections Connected Services . . . . . . . . . . . . . . . 393 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Control of a Vehicle . . . . . . . . . . . . . . . . 206
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 138
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 28
Coolant
Engine Temperature Gauge . . . . . . 103
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Cooling System . . . . . . . . . . . . . . . . . . . . . 291
Cornering Lamps . . . . . . . . . . . . . . . . . . . 133
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 133
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Coverage Explanations . . . . . . . . . . . . . 164
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 237 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cruise Control, Adaptive . . . . . . . . . . . 240
Customer Assistance . . . . . . . . . . . . . . . 376 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Text Telephone (TTY) Users . . . . . 376 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 383
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 385
D
Damage Repair, Collision . . . . . . . . . . . 381
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 386
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Data Recorders, Event . . . . . . . . . . . . . . 385
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 164
Daytime Running Lamps (DRL) . . . 131
Defensive Driving . . . . . . . . . . . . . . . . . . . 206
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 18
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Diagnostics
Connected Services . . . . . . . . . . . . . . . 394
Distracted Driving . . . . . . . . . . . . . . . . . . 205
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 133
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 114
Delayed Locking . . . . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15