2021 CADILLAC ESCALADE steering wheel

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
182 INFOTAINMENT SYSTEM
Map Colors
.Day (Light)
.Night (Dark)
.Auto–Touch to automatically
change modes based on lighting
conditions.
3D Landmark (Default is On) :
Touch On or Off. When turned on, the
system will display all 3D Landmarks
on the map depending on the zoom
level.
3D Buildings (Default is Off ) : Touch
On or Off. When turned on, the
system will display all of the possible
3D building shapes on the map
depending on the zoom level.
Show Terrain in 3D (Default is
Off ) : If equipped, touch On or Off.
When turned on, the system will
display terrain information on the
map in 3D view.
Auto-Zoom (Default is On) : Touch
On or Off. When turned on, the
system will automatically adjust the
zoom level when the vehicle is
approaching a turn. After the turn is
completed, the system automatically
brings the zoom back to the originally set level. If the vehicle is approaching
a turn with the next turn occurring
shortly after, the Auto-Zoom will
remain on until both turns are
completed.
Preferred Route
To access, touch Settings, then More
Settings, and then Preferred Route.
Choose from two different route
options: Fastest or Eco-Friendly.
.Fastest would be the route with the
shortest drive time.
.Eco-Friendly would be the most
fuel-efficient route.
Avoid on Route
To access, touch Settings, and then
Avoid on Route.
Choose any of the road features to
avoid while on route:
.Highways
.Unpaved Roads
.Ferries
.Carpool Lanes
.Toll Roads
.Tunnels
.Country Borders Navigation Voice Control
Touch to access the voice control
setting display.
.Navigation Volume
–To adjust the
volume level, use the sliding bar on
the Navigation screen. If the voice
guidance prompt is being heard,
volume can also be adjusted using
the knob on the center stack or the
volume switch on the steering
wheel.
.Directional Navigation Prompts –
Allows prompts to play on the left
or right side of the vehicle
depending on the direction of the
upcoming turn. This can be turned
on or off.
.Navigation Voice Prompt Level
during a Call. Options available are:
‐ Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Preferences (If Equipped)
While in Map View, select Settings,
then More Settings, and then Traffic
Preferences. When Show Traffic on
Map is turned on, the feature provides

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 191
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. SeeMap
Data Updates 0190.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, and phone. This
feature can be started by pressing
g
on the steering wheel.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands. For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like adjusting
the volume or seeking up or down, are
audio features that are easily
performed by touching one or two
options, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a one-shot command, such as
“Directions to address city, state/province>.”
Do not include
the ZIP code while stating the address
during the command. Another
example of a one-shot Destination
Entry command is, “Directions to
Place of Interest at .” If these
commands do not work, try saying,
“Take me to Place of Interest ”or “Find
address ”and the system will walk you
through by asking additional
questions.
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along with
the system’s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been initialized.
This begins when the ignition is
turned on. Initialization may take a
few moments.
1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt
can be interrupted while it is
playing by pressing
gagain.
Once voice recognition is started, both
the infotainment display and
instrument cluster show the selections

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
192 INFOTAINMENT SYSTEM
and visual dialog content. These
displays can be turned on or off in the
Tutorial Mode underSettings0203.
There are three voice prompt modes
supported:
.Informative verbal prompts: This
type of prompt will provide more
information regarding the supported
actions.
.Short prompts: This type of prompt
will provide simple instructions
about what can be stated.
.Auto informative prompts: This type
of prompt plays during the first few
speech sessions, then automatically
switches to the short prompt after
some experience has been gained
through using the system.
If a command is not spoken, the voice
recognition system says a help
prompt.
Prompts and Infotainment Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
A selection can be made by manually
touching the option, or by speaking
the number for the option to select. Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session may
be completed entirely using voice
commands while some manual
commands may expedite a task. If a
selection is made using a manual
control, the voice recognition dialog
will progress in the same way as if the
selection were made using a voice
command. Once the system completes
the task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated with
the entry desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit ”to
terminate the voice recognition
session and show the display where
voice recognition was initiated.
.Press any MFC button or pressg,
C,B,e,6,0, or the thumbwheel
on the steering wheel controls to terminate the voice recognition
session and show the display where
voice recognition was initiated.
Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those languages,
use direct commands like the
examples shown on the display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated in
sentence form or direct commands
that state the application and
the task.
For best results:
.Listen for the prompt before saying
a command or reply.
.Speak the command naturally, not
too fast, not too slow.
.Use direct commands without a lot
of extra words. For example, “Call
at work,” “Play ”followed by
the artist or song name, or “Tune”
followed by the radio station
number.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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196 INFOTAINMENT SYSTEM
“Navigation Commands”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance.
“Take Me Home ”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete
”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 197
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of
the mobile device. Organize the
phone book and contact lists clearly
and delete duplicate or rarely used
entries. If possible, program speed
dial or other shortcuts.
.Review the controls and operation
of the infotainment system.
.Pair mobile device(s) to the vehicle.
The system may not work with all
mobile devices. See “Pairing”later in
this section.
Vehicles with a Bluetooth system can
use a Bluetooth-capable mobile device
with a Hands-Free Profile to make and
receive phone calls. The infotainment
system and voice recognition are used
to control the system. The system can
be used while the ignition is on or in
ACC/ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices support
all functions and not all mobile devices work with the Bluetooth
system. See my.cadillac.com for more
information about compatible mobile
devices.
Controls
Use the controls on the center stack
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g:
Press and hold to start voice
recognition on the connected
Bluetooth mobile device.
6: Press to answer, end or switch
between calls.
Infotainment System Controls
For information about how to navigate
the menu system using the
infotainment controls, see Using the
System 0160.
Audio System
When using the Bluetooth mobile
device system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. The volume level while on a
mobile device call can be adjusted by pressing the steering wheel controls or
the volume control on the MFC. The
adjusted volume level remains in
memory for later calls. The volume
cannot be lowered beyond a certain
level.
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See the
mobile device manufacturer's user
guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main page on
the infotainment display will show
the Connect Phone option. Touch
this option to connect.
.A Bluetooth smartphone with music
capability can be paired to the
vehicle as a smartphone and a
music player at the same time.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 201
1. Touch the Phone icon on theHome Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to
select
#, otherwise press6on steering
wheel controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work. Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to
select
Kto decline.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad. 3. When the second call is active,
touch the merge icon to conference
the three-way call together.
Ending a Call
.Press6on the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch6on the home page and then
touch Settings. The following may
display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode

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DRIVING AND OPERATING 229
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . . . . 230
Distracted Driving . . . . . . . . . . . . . . . . 230
Defensive Driving . . . . . . . . . . . . . . . . 231
Impaired Driving . . . . . . . . . . . . . . . . . 231
Control of a Vehicle . . . . . . . . . . . . . . 231
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Off-Road Recovery . . . . . . . . . . . . . . . . 233
Loss of Control . . . . . . . . . . . . . . . . . . . 233
Off-Road Driving . . . . . . . . . . . . . . . . . 234
Driving on Wet Roads . . . . . . . . . . . 237
Hill and Mountain Roads . . . . . . . . 238
Winter Driving . . . . . . . . . . . . . . . . . . . . 239
If the Vehicle Is Stuck . . . . . . . . . . . 240
Vehicle Load Limits . . . . . . . . . . . . . . 240
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . 244
Ignition Positions . . . . . . . . . . . . . . . . 245
Starting the Engine . . . . . . . . . . . . . . 246
Stop/Start System . . . . . . . . . . . . . . . . 247
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . 248
Shifting Into Park . . . . . . . . . . . . . . . . 248 Shifting out of Park . . . . . . . . . . . . . . 249
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . . . . . 250
Dynamic Fuel Management . . . . . 250
Extended Parking . . . . . . . . . . . . . . . . . 250
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . 250
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Automatic Transmission
Automatic Transmission . . . . . . . . . 251
Manual Mode . . . . . . . . . . . . . . . . . . . . . 255
Tow/Haul Mode . . . . . . . . . . . . . . . . . . 256
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . 256
Brakes
Electric Brake Boost . . . . . . . . . . . . . . 261
Antilock Brake System (ABS) . . . . 261
Electric Parking Brake . . . . . . . . . . . . 261
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . 263
Hill Start Assist (HSA) . . . . . . . . . . . 263
Automatic VehicleHold (AVH) . . . . . . . . . . . . . . . . . . . . . 263
Ride Control Systems
Traction Control/ElectronicStability Control . . . . . . . . . . . . . . . . 264
Driver Mode Control . . . . . . . . . . . . . 266 Magnetic Ride Control . . . . . . . . . . . 268
Locking Rear Axle . . . . . . . . . . . . . . . . 268
Four Corner Air Suspension
System . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . 271
Adaptive Cruise Control(Advanced) . . . . . . . . . . . . . . . . . . . . . . 274
Super Cruise . . . . . . . . . . . . . . . . . . . . . . 283
Driver Assistance Systems
Driver Assistance Systems . . . . . . . 298
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . 299
Rear Pedestrian Alert . . . . . . . . . . . . 312
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . 315
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Night Vision System . . . . . . . . . . . . . 319
Side Blind Zone Alert (SBZA) . . . . 321
Lane Change Alert (LCA) . . . . . . . . 321
Lane Keep Assist (LKA) . . . . . . . . . . 324
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . 326

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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230 DRIVING AND OPERATING
Recommended Fuel . . . . . . . . . . . . . . 326
Prohibited Fuels . . . . . . . . . . . . . . . . . . 327
Fuels in Foreign Countries . . . . . . . 327
Fuel Additives . . . . . . . . . . . . . . . . . . . . 327
Filling the Tank . . . . . . . . . . . . . . . . . . 327
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 329
Trailer Towing
General Towing Information . . . . 329
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 330
Trailer Towing . . . . . . . . . . . . . . . . . . . . 334
Towing Equipment . . . . . . . . . . . . . . . 338
Trailer Sway Control (TSC) . . . . . . 347
Trailering App . . . . . . . . . . . . . . . . . . . . 349
Conversions and Add-Ons
Add-On Electrical Equipment . . . 360
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel mileage.
Here are some driving tips to get the
best fuel economy possible:
.Set the climate controls to the
desired temperature after the engine
is started, or turn them off when
not required.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid abrupt
stops.
.Avoid idling the engine for long
periods of time.
.When road and weather conditions
are appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with the
same TPC Spec number molded into
the tire's sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and
can take your focus from the task of
driving. Exercise good judgment and
do not let other activities divert your
attention away from the road. Many
local governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep your
eyes on the road, keep your hands on
the steering wheel, and focus your
attention on driving.
.Do not use a phone in demanding
driving situations. Use a hands-free
method to place or receive
necessary phone calls.
.Watch the road. Do not read, take
notes, or look up information on
phones or other electronic devices.
.Designate a front seat passenger to
handle potential distractions.