Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
196 INFOTAINMENT SYSTEM
“Navigation Commands”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance.
“Take Me Home ”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete
”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 205
.Allow Prompt Interruptions: Select
if voice commands can be spoken
before voice prompts finish.
.Friendly Prompts: Select to adjust
the formality of the voice
recognition system.
Conversation Enhancement
Touch and the following may display:
.Conversation Enhancement: This
system uses in-vehicle microphones
to make it easier for passengers to
communicate with each other.
Select from Off, Normal, High,
or Rear Microphone Off.
Time, Date, and Unit
Touch and the following may display:
.Time/Date: Select On to use GPS,
RDS, and cellular network signals to
keep the system time and date
current. Select Off to manually set
time and date using the
infotainment display controls.
.Select Time Zone: Select the time
zone for the time display or select
Auto to use the time zone based on
the vehicle location.
.Use 24-hour Format: Select to
change the time display to a
24-hour clock format.
.Unit: Select US or Metric.
Phone Projection
Touch and the following may display:
Android Auto
.Android Auto: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Apple CarPlay
.Apple CarPlay: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Phones
Touch and the following may display:
Add Phone
.Pair NFC Phone: Follow the
on-screen instructions or select
NFC Help.
.Pair Bluetooth Phone: Follow the
on-screen instructions or select
Bluetooth Help.
Connected
Shows connected phones.
Not Connected
Shows not connected phones.
Wi-Fi Hotspot
Touch and the following may display:
.Share Hotspot Data: Select On to
allow devices to use the vehicle
hotspot and its data.
.Wi-Fi Name: Select to change the
vehicle’s Wi-Fi network name.
.Wi-Fi Password: Select to change
the vehicle’s Wi-Fi network
password.
.Connected Phones: Select to show a
list of the vehicle’s currently
connected phones.
.Data Updating: Select to show the
data plan details including the
amount of data remaining.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
CLIMATE CONTROLS 223
started in cold weather and turns off
when the vehicle is warmed. To turn
Auto Rear Defog on or off, see
“Climate and Air Quality”under
Vehicle Personalization 0138.
The heated outside rearview mirrors
turn on when the rear window
defogger button is on and help to
clear fog or frost from the surface of
the mirrors.
Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything else
that is sharp. This may damage the
rear window defogger grid and
affect the radio's ability to pick up
stations clearly. The repairs would
not be covered by the vehicle
warranty.
Driver and Passenger Heated and
Cooled Seats : Press
Ior+to heat
the driver or passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback. Press
Cor{to cool the driver or
passenger seat.
There are also auto heated and cooled
seats, for more information see Heated
and Ventilated Front Seats 048.
Remote Start Climate Control
Operation : The climate control
system may run when the vehicle is
started remotely. The system uses the
driver’s previous settings to heat or
cool the inside of the vehicle. The rear
defog may come on during remote
start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start. If equipped with heated
or cooled seats, they may come on
during a remote start. See Remote
Vehicle Start 014 and
Heated and Ventilated Front Seats 048.Sensor
The solar sensor, on top of the
instrument panel near the windshield,
monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed, recirculation,
and air delivery mode for best
comfort.
If the sensor is covered, the automatic
climate control system may not work
properly.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
CUSTOMER INFORMATION 469
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similartechnology). In the event you suspect
any security incident impacting your
data or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were buckled/
fastened;
.How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
488 INDEX
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 468
General Motors . . . . . . . . . . . . . . . . . . . 468
U.S. Government . . . . . . . . . . . . . . . . . . 468
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . . . . . 64
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . 166
Scheduling Appointments . . . . . . . . . . 463
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . 61
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing after a Crash . . . . . . . . . . . . 65
Use During Pregnancy . . . . . . . . . . . . . 64
Seats
Head Restraints . . . . . . . . . . . . . . . . . . . . 41
Heated and Ventilated Front . . . . . . 48
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . 50
Lumbar Adjustment, Front . . . . . . . . 44
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Adjustment, Front . . . . . . . . . 43
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . 45
Second Row . . . . . . . . . . . . . . . . . . . . . . . . 51 Seats (cont'd)
Third Row Seat . . . . . . . . . . . . . . . . . . . . 55
Second Row Seats . . . . . . . . . . . . . . . . . . . 51
Securing Child Restraints . . . . . . . 91, 94
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . 28
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Accessories andModifications . . . . . . . . . . . . . . . . . . . . 364
Doing Your Own Work . . . . . . . . . . . 364
Maintenance Records . . . . . . . . . . . . 453
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 441
Parts Identification . . . . . . . . . . . . . . . 454
Scheduling Appointments . . . . . . . . 463
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Services
Special Application . . . . . . . . . . . . . . . 448
Servicing System . . . . . . . . . . . . . . . . . . . . 190
Servicing the Airbag . . . . . . . . . . . . . . . . . 75
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 249 Side Blind Zone Alert (SBZA) . . . . . . 321
Signals, Turn and Lane-Change . . . . 153
Software Updates . . . . . . . . . . . . . . . . . . . 163
Special Application Services . . . . . . . 448
Specifications and Capacities . . . . . . 455
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 115
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 263
Start Vehicle, Remote . . . . . . . . . . . . . . . 14
Starting the Engine . . . . . . . . . . . . . . . . . 246
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Heated Wheel . . . . . . . . . . . . . . . . . . . . . 104
Wheel Adjustment . . . . . . . . . . . . . . . . 104
Wheel Controls . . . . . . . . . . . . . . . . . . . 104
Steering Column Lock . . . . . . . . . . . . . . . 30
Steering Wheel Controls . . . . . . . . . . . 160
Steps
Power Assist . . . . . . . . . . . . . . . . . . . . . . . 28
Stop/Start System . . . . . . . . . . . . . . . . . . 247
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Center Console . . . . . . . . . . . . . . . . . . . . . 99
Convenience Net . . . . . . . . . . . . . . . . . . 101
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Roof Rack System . . . . . . . . . . . . . . . . 101