2021 CADILLAC ESCALADE navigation system

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 187
Directions
Touch Turn List to display Directions.
Directions displays the turns and
directions from the current location to
the final destination.
Highway Exits List
TouchCto open the Exit list. This
icon displays next to the current
street name near the bottom of the
display. The icon only appears when
on a highway with defined exits.
While traveling on roads with
designated exits, an Exit list may be
available. The Exit list displays the
exit number, distance to the exit from
the current vehicle position, and
convenience stops that may be
available, such as gas, coffee, food,
and lodging. Next Maneuver Menu
When in Active Guidance, the Next
Maneuver Turn Arrow, Street Name,
and Maneuver Distance are shown in
the Next Maneuver at the top of the
menu to the left of the map. ETA and
Distance to Destination are displayed
in the same place as the Next
Maneuver information, but appear
above the Next Maneuver Turn Arrow.
Repeat Voice Guidance
This symbol indicates the next
guidance maneuver. Touch it to repeat
the last spoken guidance instruction.
Incident Alert (If Equipped)
During active guidance, if the system
determines that there is an incident
ahead but there is not a better route,
the system will play a tone and show
a Quick Notice. This will only show
once per incident.
Incident Reports (If Equipped)
Incident report icons, along with
traffic flow data, display on the map
during both active and inactive
guidance.
End Trip
Touch End Trip to end active
guidance and return to inactive
guidance.
Resume Trip
The trip can be resumed if it was
canceled by touching Resume Trip at
the top of the Navigation menu.
If the system has determined that the
destination has been reached, either
because the arrival view displayed or
the destination has been passed, the
Resume Trip option will not appear.
Favorites
The navigation favorites can have
addresses or POIs that have been
saved through the favorite icon on the
details view.
Accessing Favorites
Touch Favorites in the
Navigation menu.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
188 INFOTAINMENT SYSTEM
Saving Favorites
Favorites can be added from a number
of the system’s applications. Touch
the favorites icon to save content as a
favorite.
Editing Favorites
Favorites can be edited by selecting
the Edit button for the favorite and
updating the content. Tap and hold on
the Favorites item to enter Edit page.
Reorder Favorites
Touch and hold the Reorder button on
the right side on a favorite item, then
continue to hold and drag it to the
desired position in the list.
Delete Favorites
Touch the checkbox next to the
favorite and select Delete.
Delete all favorites by selecting
Delete All.
Recents
Touch Recents in the
Navigation menu.Last Parked Location
The Last Parked Location is the last
location the vehicle engine was turned
off. That location is displayed in the
first row of the Recents list. Touching
the last Parked Location shows the
Address Details view to either save the
address or drive to it. The Last Parked
Location can be deleted by entering
the Edit display. Once the Last Parked
Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location
again.
Show POI Icons
Touch Search in the Navigation menu.
More than eight categories of icons
can be selected.
Smart POI Icons on Map (If
Equipped)
The smart POI icons such as fuel
stations and parking may appear
based on time, location, driver search
behavior, driving conditions, and
vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of the
POI + ETE (Estimated Time
Enroute.)
.Right side:E
Smart Fuel Station Icons
Fuel station prices are shown if
available for nearby stations when the
vehicle is low on fuel.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 189
Smart Parking Icons
When approaching destination, the
system will attempt to display nearby
parking destinations with pricing
information, if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue
can be reported if the data is not
accurate or the address is incorrect.
Touch Report an Issue near the
bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection
page, then touch Send. The system
will send the information for analysis.
Connected Navigation
Connected Navigation is a
subscription service that enables
certain capabilities within the
navigation system, such as Traffic,
Smart Search/Routing, and
Personalized Navigation capabilities.
The system will show an alert when
the subscription is expiring and will
ask to renew the plan.
Global Positioning
System (GPS)
If equipped, the position of the vehicle
is determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the vehicle,
and/or other circumstances can affect
the navigation system's ability to
determine the accurate position of the
vehicle.
The GPS shows the current position of
the vehicle using signals sent by GPS
satellites. When the vehicle is not
receiving signals from the satellites, a
symbol appears in the status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall
buildings, trees, large trucks, or a
tunnel.
.Satellites are being repaired or
improved.For more information if the GPS is not
functioning properly, see
Problems
with Route Guidance 0190 and
If the System Needs Service 0190.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due to
one or more of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery
road surfaces such as sand, gravel,
or snow.
.The vehicle is traveling on winding
roads or long, straight roads.
.The vehicle is approaching a tall
building or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by
a vehicle carrier or a ferry.
.The current position calibration is
set incorrectly.
.The vehicle is traveling at high
speed.
.The vehicle changes directions more
than once, or the vehicle is turning
on a turn table in a parking lot.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
190 INFOTAINMENT SYSTEM
.The vehicle is entering and/or
exiting a parking lot, garage, or a lot
with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains are installed on the
vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use after
the map data is updated.
.The 12-volt battery has been
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is stopped
and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during
high-speed driving.
.Automatic rerouting might display a
route returning to the set waypoint
if heading for a destination without
passing through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
.Some routes might not be searched.
.The route to the destination might
not be shown if there are new roads,
if roads have recently changed, or if
certain roads are not listed in the
map data. SeeMaps0183. To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
If the System Needs
Service
If the navigation system needs service,
see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a
new or replacement SD card. Features
are subject to change. For more
information on this feature, see
my.cadillac.com/learn.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 191
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. SeeMap
Data Updates 0190.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, and phone. This
feature can be started by pressing
g
on the steering wheel.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands. For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like adjusting
the volume or seeking up or down, are
audio features that are easily
performed by touching one or two
options, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a one-shot command, such as
“Directions to address city, state/province>.”
Do not include
the ZIP code while stating the address
during the command. Another
example of a one-shot Destination
Entry command is, “Directions to
Place of Interest at .” If these
commands do not work, try saying,
“Take me to Place of Interest ”or “Find
address ”and the system will walk you
through by asking additional
questions.
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along with
the system’s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been initialized.
This begins when the ignition is
turned on. Initialization may take a
few moments.
1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt
can be interrupted while it is
playing by pressing
gagain.
Once voice recognition is started, both
the infotainment display and
instrument cluster show the selections

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 193
.Navigation destinations can be
made in a single command using
keywords. A few examples are:“I
want directions to an address,” “I
need to find a place of interest or
(POI),” or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.”
Direct commands might be more
clearly understood by the system. An
example of a direct command would be
“Call .” Examples of these
direct commands are displayed on
most of the screens while a voice
session is active. If “Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was initiated.
The Back Command
Say “Back” or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help ”on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the Radio
If browsing the audio sources when
voice is touched, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 195
“Play Audiobook name>”:Begin playback of a specific
audiobook.
“Play Episode ”:Begin a dialog to
enter a specific name.
“Play Episode ” :
Begin playback of a specific episode.
“Play Podcast” :Begin a dialog to
enter a specific podcast.
“Play Podcast ” :
Begin playback of a specific podcast.
“My Media” :Begin a dialog to enter
the desired media content.
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into the
vehicle. It may be necessary to handle
large amounts of media content in a
different way than smaller amounts of
media. The system may limit the
options of voice recognition by not
allowing selection of files by voice at
the highest level if the number of files
exceeds the maximum limit.
Changes to voice commands due to
media content limits are:.Files including other individual files
of all media types such as songs,
audiobook chapters, podcast
episodes, and videos.
.Album type folders including types
such as albums and audiobooks.
There are no restrictions if the
number of files and albums is fewer
than 12,000. When the number of files
connected to the system is between
12,000 and 24,000, the content cannot
be accessed directly with one
command like “Play .”
The restriction is that the command
“Play Song” must be spoken first; the
system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album content.
If there are more than 12,000 albums,
but fewer than 24,000, the content
cannot be accessed directly with one
command like, “Play .”
The command “Play Album”must first
be spoken; the system will then ask
for the album name. The reply would
be to say the name of the album
to play. Once the number of files has exceeded
approximately 24,000, there is no
support for accessing the songs
directly through voice commands.
There will still be access to the media
content by using commands for
playlists, artists, and genres.
The access commands for playlists,
artists, and genres are prohibited after
the number of this type of media
exceeds 12,000.
The system will provide feedback the
first time voice recognition is initiated
if it has become apparent that any of
these limits are reached during a
device initializing process.
Voice recognition performance will
degrade to some extent based on
many factors when adding large
amounts of data to recognize. If this is
the case, perhaps accessing songs
through playlists or artist name would
work better.
Voice Recognition for
Navigation
“Navigation”
:Begin a dialog to enter
specific destination information.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
196 INFOTAINMENT SYSTEM
“Navigation Commands”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance.
“Take Me Home ”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete
”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing: