Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
VEHICLE CARE 427
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn off
the radio and all the lamps that are
not needed. This will avoid sparks
and help save both batteries. And it
could save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and
negative (−) terminal locations on
that vehicle.
The positive (+) terminal is under a
red plastic cover at the positive
battery post. To uncover the
positive (+) terminal, open the red
plastic cover. For more information on the
location of the remote positive (+)
and remote negative (−) terminals,
see
Engine Compartment Overview
0 366.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
6. Check that the jumper cables do not have loose or missing
insulation. If they do, you could get
a shock. The vehicles could be
damaged too.
Before you connect the cables, here
are some basic things you should
know. Positive (+) will go to
positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine part
or to a remote negative (−) terminal
if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a short
that would damage the battery and
maybe other parts too. And do not
connect the negative (−) cable to
the negative (−) terminal on the
dead battery because this can
cause sparks.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
432 VEHICLE CARE
10. Reset any lost presets.The outside temperature display
will default to 0 °C (32 °F) but will
reset with normal usage.
Dolly Towing
Caution
Do not tow this vehicle with two
wheels on the ground, or vehicle
damage could occur. This damage
would not be covered by the vehicle
warranty.
Dolly towing this vehicle is not
allowed with either the front or the
rear tires on the ground for two-wheel
drive or four-wheel drive, regardless of
transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 451.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
VEHICLE CARE 435
Caution
Using wax on low gloss black finish
stripes can increase the gloss level
and create a non-uniform finish.
Clean low gloss stripes with soap
and water only.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Shutter System
The vehicle may have a shutter
system designed to help improve fuel
economy. Keep the shutter systemclear of debris, snow and ice. If the
check engine light is activated, please
check to see if the shutter system is
clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the blades.
Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may
cause wiper streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty conditions,
sand, salt, heat, sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from rubber
material on painted surfaces can be
removed by rubbing with a clean
cloth. See
Recommended Fluids and
Lubricants 0451.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and chrome wheel
trim may be damaged if the vehicle
is not washed after driving on roads
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
438 VEHICLE CARE
.Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial glass
cleaner after cleaning with plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months of
ownership will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not be
damaged. Clean spots with water and
mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
.When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip
from the cleaning cloth. 3. Start on the outside edge of the
soil and gently rub toward the
center. Fold the cleaning cloth to a
clean area frequently to prevent
forcing the soil in to the fabric.
4. Continue gently rubbing the soiled area until there is no longer any
color transfer from the soil to the
cleaning cloth.
5. If the soil is not completely removed, use a mild soap solution
followed only by plain water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
SERVICE AND MAINTENANCE 449
Battery
The 12-volt battery supplies power to
start the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a battery
with full cranking power.
.Trained dealer technicians have the
diagnostic equipment to test the
battery and ensure that the
connections and cables are
corrosion-free.
Belts
.Belts may need replacing if they
squeak or show signs of cracking or
splitting.
.Trained dealer technicians have
access to tools and equipment to
inspect the belts and recommend
adjustment or replacement when
necessary.
Brakes
Brakes stop the vehicle and are crucial
to safe driving.
.Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
.Trained dealer technicians have
access to tools and equipment to
inspect the brakes and recommend
quality parts engineered for the
vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids
and Lubricants 0451 for GM approved
fluids.
.Engine oil and windshield washer
fluid levels should be checked at
every fuel fill.
.Instrument cluster lights may come
on to indicate that fluids may be
low and need to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that
there are no cracks or leaks. With a
multi-point inspection, your dealer
can inspect the hoses and advise if
replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they light
when braking.
.With a multi-point inspection, your
dealer can check the lamps and
note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include steering
wheel vibration, bounce/sway while
braking, longer stopping distance,
or uneven tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect the
shocks and struts for signs of
leaking, blown seals, or damage, and
can advise when service is needed.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
ONSTAR 471
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 471
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 472
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 472
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. See OnStar
System 0172 for information on
how to use the OnStar app.
Or
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INDEX 479
IndexA
Accessories and Modifications . . . . . 364
Accessory Power . . . . . . . . . . . . . . . . . . . . 248
Adaptive Cruise Control . . . . . . . . . . . . 274
Add-On Electrical Equipment . . . . . . 360
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . 44
Agreements Trademarks and License . . . . . . . . . 211
Air Cleaner/Filter, Engine . . . . . . . . . . 371
Air Conditioning . . . . . . . . . . . . . . .220, 224
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . 371
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 226
Air Suspension Four Corner . . . . . . . . . . . . . . . . . . . . . . . 268
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How Does an Airbag Restrain? . . . . 70
Passenger Sensing System . . . . . . . . 71
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 70
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Where Are the Airbags? . . . . . . . . . . . 67
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Passenger Status Indicator . . . . . . . 121
Readiness Light . . . . . . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
System Check . . . . . . . . . . . . . . . . . . . . . . 65
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 28
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 321
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 312
Side Blind Zone (SBZA) . . . . . . . . . . 321
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 394
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . 395
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 163
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . 168
Antilock Brake System (ABS) . . . . . . 261
Warning Light . . . . . . . . . . . . . . . . . . . . 125
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
480 INDEX
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . . . . 202
Armrest Storage . . . . . . . . . . . . . . . . . . . . . . 98
Assistance Systems for Driving . . . . 313
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . 299
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . 247
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Emergency Braking (AEB) . . . . . . . . 315
Headlamp System . . . . . . . . . . . . . . . . 152
Transmission . . . . . . . . . . . . . . . . . . . . . . 251
Transmission Fluid . . . . . . . . . . . . . . . 370
Vehicle Hold Light . . . . . . . . . . . . . . . . 125
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . 255
Automatic Vehicle Hold (AVH) . . . . 263
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 381B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Load Management . . . . . . . . . . . . . . . . 155
Power Protection . . . . . . . . . . . . . . . . . . 156
Battery - North America . . . . . .380, 425
Blade Replacement, Wiper . . . . . . . . . 382
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . 196, 197
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . 171
Brake Electric Boost . . . . . . . . . . . . . . . . . . . . . 261
Parking, Electric . . . . . . . . . . . . . . . . . . 261
System Warning Light . . . . . . . . . . . . 124
Brake Pad Life System . . . . . . . . . . . . . . 378
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Pad Life System . . . . . . . . . . . . . . . . . . . 378
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Automatic Emergency (AEB) . . . . . 315
Braking System
Front Pedestrian (FPB) . . . . . . . . . . . 317
Break-In, New Vehicle . . . . . . . . . . . . . . 244
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . . . . 384 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 384
Buying New Tires . . . . . . . . . . . . . . . . . . . 408
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 108
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . 363
California Proposition 65 Warning . . . . . . . . . . . . .363, 380, 425, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . 455
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . 250
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Winter Driving . . . . . . . . . . . . . . . . . . . . 239
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . 100
Caution, Danger, and Warning . . . . . . . . 2
Center Console Storage . . . . . . . . . . . . . . 99
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 412
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Charging System Light . . . . . . . . . . . . . 122