2021 CADILLAC CT5 dead battery

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
KEYS, DOORS, AND WINDOWS 15
.The hazard warning flashers are on.
.There is an emission control system
malfunction.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The 30 minutes of engine run time
have been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children,
can easily open the doors and
fall out of a moving vehicle. The
doors can be unlocked and
opened while the vehicle is
moving. The chance of being
thrown out of the vehicle in a
crash is increased if the doors are
not locked. So, all passengers
should wear seat belts properly
and the doors should be locked
whenever the vehicle is driven.(Continued)
Warning (Continued)
.Young children who get into
unlocked vehicles may be unable
to get out. A child can be
overcome by extreme heat and
can suffer permanent injuries or
even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter
through an unlocked door when
you slow down or stop the
vehicle. Locking the doors can
help prevent this from
happening.
Always take your remote key with you
when exiting the vehicle to prevent
being locked out. To lock or unlock
the doors from outside the vehicle:
.PressQorKon the remote key.
See Remote Keyless Entry (RKE)
System Operation 07.
.Use the mechanical key in the
driver door. The key lock cylinder is
covered with a cap. See
“Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)”
later in this section.
To lock or unlock the doors from
inside the vehicle:
.PressQorKon the power door
lock switch.
.Pull the front door handle once to
open the door. Pull the rear door
handle once to unlock and once
more to open the door.
Keyless Access
The remote key must be within 1 m
(3 ft) of the trunk or door being
opened or locked. To unlock and
unlatch any door, press the release

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
16 KEYS, DOORS, AND WINDOWS
button on the inside grip area of the
outside door handle. Touch the sensor
on the front outside door handle to
lock. See“Keyless Access Operation ”in
Remote Keyless Entry (RKE) System
Operation 07.
Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)
To access the driver door key lock
cylinder and unlatch the door:
1. Insert the mechanical key into the slot at the bottom of the handle
and push upward all the way until
the cover frees. Do not pry or pull
on the key.
2. Remove the cover.
3. Insert the mechanical key in thecylinder. 4. Turn the mechanical key clockwise
until it stops.
5. Slowly turn the mechanical key counterclockwise while pulling the
handle to unlatch the door.
6. Repeat steps 4 and 5 if the door does not fully open.
To replace the cap: 1. Align the top edge of the cover to the handle.
2. Turn downward to snap cover intoposition.
3. Check to ensure cap is fully seated.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
370 VEHICLE CARE
Caution (Continued)
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off. Turn off all lights and accessories in both
vehicles, except the hazard warning
flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
(Continued)
Warning (Continued)
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery. Do not let the other end touch
anything until the next step. The
other end of the negative (–) cable
does not go to the dead battery.
It goes to a heavy, unpainted metal
engine part.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for the
discharged battery.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
(Continued)

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
CUSTOMER INFORMATION 405
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.