2021 CADILLAC CT4 reset infotainment system

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 135
.Set up the audio by presetting
favorite stations, setting the tone,
and adjusting the speakers.
.Set up phone numbers in advance
so they can be called easily by
pressing a single control or by using
a single voice command.
See Distracted Driving 0203.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise
in the vehicle’s interior. ANC requires
the factory-installed audio system,
radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your dealer
if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled
by using the infotainment display,
controls on the center console,
steering wheel controls, and voice
recognition.
1.O(Power and Mute) Knob
.When off, press theOknob to
turn the system on.
.Turn to decrease or increase
the volume.
.Press and hold to turn the
power off.
.Press to mute/unmute the
system when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
the knob is pressed. Pressing
the knob will mute the system
and trigger this pane to show a long press is required to
actually power down the
system.
2.VKnob
.Turn to highlight a feature.
Press to activate the
highlighted feature.
3.{(Home Page)
.Press to go to the Home Page.
See
“Home Page ”later in this
section.
Press to exit Android Auto or
Apple CarPlay. To enter back
into Android Auto or Apple
CarPlay, press and hold. See
Apple CarPlay and Android
Auto 0174.
4.W(Near Field Communication)
.See “Near Field
Communication (NFC)” under
Bluetooth (Overview) 0169 or
Bluetooth (Pairing and Using a
Phone) 0170

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 137
Home Page
The Home Page is where vehicle
application icons are accessed. Some
applications are disabled when the
vehicle is moving.
Swipe left or right across the display
to access the pages of icons.
Managing Home Page Icons1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of
the display toward the
desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in the
instrument cluster. When in Valet Mode, if equipped,
access to the infotainment functions
is disabled. See
“Valet Mode,”under
Vehicle Personalization 0117.
g:Press to answer an incoming call
or start voice recognition. See
Bluetooth (Overview) 0169 or
Bluetooth (Pairing and Using a Phone)
0 170.
c:Press to decline an incoming call
or end a current call. Press to mute or
unmute the infotainment system
when not on a call.
CorB: Press to go to the next or
previous favorite when listening to the
radio. Press to go to the next or
previous track when listening to a
media source.
SorT: Press to move between the
interactive displays in the instrument
cluster. Press
Sto go back to the
previous menu.
yorz: Use the thumbwheel to
scroll to the previous or next
selection.
V: Press the thumbwheel to open a
menu or select a menu item. Press
and hold to reset certain displays.
x+ orx– :Press to increase or
decrease the volume.
Using the System
Audio
Touch the Audio icon to display the
active audio source page. Examples of
available sources may include AM,
FM, SXM (if equipped), MyMedia,
USB, and Bluetooth.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
142 INFOTAINMENT SYSTEM
If equipped, touch Update Station List
to update the active stations or
channels in your area.
Direct Tune
Access Direct Tune by touching the
Tune icon on the infotainment display
to bring up the keypad. Navigate
through all frequencies using the
arrows on the Direct Tune display.
Directly enter a station or channel
using the keypad. When a new station
or channel is entered, the information
about that station or channel displays
on the right side. This information
will update with each new valid
frequency. Touch
Hto save the
station or channel as a favorite. The keypad will gray out entries that
do not contribute to a valid frequency
and will automatically place a decimal
point within the frequency number.
Touch (X) to delete one number at a
time. Touch and hold (X) to delete all
numbers.
A valid AM or FM station will
automatically tune to the new
frequency but not close the Direct
Tune display. When listening to SXM
(if equipped), touch Go after entering
the channel. Press
0on the console
controls, touch the Back icon on the
infotainment display, or
zto exit out
of Direct Tune.
The tune arrows on the right side of
the Direct Tune display tune through
the complete station list one station
step at a time per touch. A touch and
hold advances through stations
quickly.
If equipped, HD Radio multicast
stations cannot be tuned directly
through the Direct Tune feature. Only
the analog or HD1 station can use that feature. Use the arrows on the
Direct Tune display to adjust to the
multicast stations.
AM, FM, and SXM Categories
From the AM stations, if equipped
with HD Radio, FM, or SXM (if
equipped) display, touch Categories at
the top of the Browse menu to access
the categories list. The list contains
names associated with the AM or FM
stations, or SXM channels. Touch a
category name to display a list of
stations or channels for that category.
Touching a station or channel from
the list tunes the radio to that station
or channel.
Storing Radio Station Presets
Favorites are stored in the area at the
top of the display.
AM, FM, SXM (if equipped), and HD
Radio Stations (if equipped) :
Press
and hold a preset to store the current
station as a favorite. Touch a saved
favorite to recall a favorite station.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 159
Favorites
The navigation favorites can have
contacts, addresses, or POIs that have
been saved through the favorite icon
on the details view.
Accessing Favorites
In the Nav application, view the
Favorites list by touching
Hin the
search bar along the top of the Nav
map view. If the search bar is closed,
touch
}and selectH.
Saving Favorites
Favorites can be added from a number
of the system’s applications. Touch
the favorites icon to save content as a
favorite.
Renaming Navigation Favorites 1. Touch the Settings icon on the Home Page and touch the
System tab.
2. Touch Favorites to access the Manage Favorites option.
3. Touch a saved Navigation favorite to access the edit icon. Touch the
edit icon to rename the favorite. 4. Touch Save to store the renamed
favorite.
Recents
TouchHto access a list of recent
destinations.
Recenter Position Icon
Touch the Recenter Position arrow in
the middle of the map view to reset
the map to the current location.
Last Parked Location
The Last Parked Location is the last
location the vehicle engine was turned
off. That location is displayed in the
first row of the Recents list. Touching
the last Parked Location shows the
Address Details view to either save the
address or drive to it. The Last Parked
Location can be deleted by entering
the Edit display. Once the Last Parked
Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location
again.
Show POI Icons
To see the POI categories, touch
Options, then touch Show on Map. Up
to eight categories of icons can be
selected.
Smart POI Icons on Map (If
Equipped)
The smart POI icons such as fuel
stations and parking may appear
based on time, location, driver search
behavior, driving conditions, and
vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of
the POI.
.Right side:E+ ETE (Estimated
Time Enroute.)

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 171
6. Select Yes on the smartphone toconfirm the pairing process.
A chime will sound when pairing
begins.
Multiple smartphones can be paired
using this technology.
Functionality varies by model and
region. Full functionality requires
compatible Bluetooth and
smartphone, as well as USB
connectivity for some devices.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before
the pairing process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
3. Touch Phones at the top of the infotainment display. There is also
a Connect Phones option in the
middle of the Phone display which
will shortcut to the Phone
List menu.
4. Touch Add Phone. 5. Select the vehicle name shown on
the infotainment display from your
cell phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code
showing on the infotainment
display and touch Pair. The code on
the cell phone and infotainment
display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle.
See the cell phone manufacturer's
user guide for information on this
process. Once the cell phone is
paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there
are a few ways to start the pairing
process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices.
4. Touch the information icon to the right of the cell phone to open the
cell phone’s settings menu.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
180 INFOTAINMENT SYSTEM
installation. The system will deliver
messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided by
a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Preferences
Touch the controls on the
infotainment display to disable or
enable the download of new updates
in the background.
About
Touch to view the infotainment
system software information.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact
directly with your mobile device on
the infotainment display. See
Apple
CarPlay and Android Auto 0174.
Touch the controls on the
infotainment display to disable or
enable.
Apple CarPlay
This feature allows you to interact
directly with your mobile device on
the infotainment display. See Apple
CarPlay and Android Auto 0174.
Touch the controls on the
infotainment display to disable or
enable.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 181
Apps
Touch and the following may display:
.Update Apps Automatically: This
allows downloaded applications to
be updated automatically.
Touch the controls on the
infotainment display to disable or
enable.
.About Apps: Touch to view the
versions of the apps software.
Audio
Depending on the current audio
source, different options will be
available.
Touch and the following may display:
.Tone Settings: Touch to adjust
Equalizer, Fade/Balance, or Sound
Mode. See “Infotainment System
Sound Menu ”in AM-FM Radio
0 141.
.Adaptive Volume: This feature
adjusts the volume based on the
vehicle speed.
Touch Off, Low, Medium-Low,
Medium, Medium-High, or High.
.Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts the
volume based on the noise in the
vehicle and the speed.
Touch Off or On.
.Manage Favorites: Touch to display
a list of Audio, Mobile Devices, and
Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the
favorite, and then drag up or down
to rearrange the position.
.Set Number of Audio Favorites:
Touch to select how many favorites
pages can be viewed from the audio
application. The Auto setting will
automatically adjust this number
based on the number of favorites
you have saved. Touch Auto, 5, 10,
15, 20, 25, 30, 35, or 40.
.RDS: This allows the Radio Data
System (RDS) to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
.HD Radio: This allows HD Radio
reception to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
.Explicit Content Filter: This setting
allows access to explicit content
SiriusXM channels.
Touch Off or On.
.Manage Phones: Select to connect
to a different phone source,
disconnect a phone, or delete a
phone.
.Reset Music Index: This allows the
music index to be reset if you are
having difficulty accessing all of the
media content on your device.
Touch Yes or No.
Climate
Touch and the following may display:
.Auto Fan Speed: This setting
specifies the amount of airflow
when the climate control fan setting
is Auto Fan.
Touch Low, Medium, or High.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 183
SiriusXM
Touch and the following may display:
.Account Information: Displays the
account information and
subscription information.
.Listener Options: Based on the
current vehicle profile selected.
Touch and the following may
display:
.SiriusXM Favorites: Favorites
shown can be moved or deleted.
.Listener Settings: Selections
include hide explicit language,
channels and content, reset
listening history, and start songs
at the beginning when tuning to
a music channel.
.System Settings: Enable or disable
SiriusXM location services. Also
shows radio ID.
.Contact SiriusXM: Displays radio ID
and phone number to call SiriusXM
Customer Care.
.SiriusXM Policies: Shows
information on the Customer
Agreement and Privacy Policy.
Vehicle
This menu allows adjustment of
different vehicle features. SeeVehicle
Personalization 0117.
Personal
If equipped, this menu allows
adjustment of different user profile
settings. See “Users”in Using the
System 0137 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will
be displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the
account password.
An “unverified user account ”pop-up
will display until the account
information verification process has
been completed on the Internet.
Check your registered e-mail account
for an activation e-mail to complete
the verification process. Profile Picture
Touch to choose or change your
profile picture.
Profile Identifiers
Touch to have the vehicle recognize
the identifier you choose.
Touch Vehicle Key 1 and/or
Vehicle Key 2.
If the remote key is lost or stolen, see
your dealer.
Security
Touch to have your profile secured
with a Personal Identification
Number (PIN).
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the
account password.