2021 BUICK ENVISION phone

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4. To move an application to another page,drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone) 0154 or
Bluetooth (Overview) 0153.
c:Press to reject an incoming call or end
a current call. Press to mute or unmute the
infotainment system when not on a call.
The favorite and volume switches are on the
back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous favorite.
When on a media source, press to select
the next or previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone) 0154 or
Bluetooth (Overview) 0153.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0138.
Climate
Touch the Climate icon to display the
Climate main page. See Dual Automatic
Climate Control System 0180.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon to display the
Wi-Fi Hotspot information. See Settings
0 159.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before

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136 Infotainment System
Podcasts :Touch to view the podcasts on
the connected Apple device and get a list of
podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the Apple device.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
File System and Naming
File systems supported by the USB may
include:
.FAT32
.NTFS
.HFS+
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.buick.com/learn.
Storing and Recalling Media Favorites
To store media favorites, touch Browse to
display a list of media types.
Touch one of the following Browse options
to save a favorite:
Playlists : Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
saved favorite to recall a favorite playlist.
The first song in the playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a saved
favorite to recall a favorite artist. The first
song in the artist list begins to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a saved
favorite to recall a favorite song.
Albums : Touch
Hnext to any album to
store the album as a favorite. Touch a saved
favorite to recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any genre to
store the genre as a favorite. Touch a saved
favorite to recall a favorite genre. The first
song of the genre begins to play. Podcasts :
Touch
Hnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
If equipped, music may be played from a
paired Bluetooth device. See Bluetooth
(Pairing and Using a Phone) 0154 or
Bluetooth (Overview) 0153 for help pairing a
device.
Volume and song selection may be
controlled by using the infotainment
controls. If Bluetooth is selected and no
volume is present, check the volume setting
on the mobile device.

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Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0130.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Devices to add or delete devices.
When using the Bluetooth audio source, the
radio may not be able to launch specific
applications on your device. Use the device
to start audio playback when it is safe to
do so. All devices launch audio differently. When
selecting Bluetooth audio as a source, the
radio may show as paused on the display.
Touch
rto begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see your dealer.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and connectivity may vary by make, model,
year, carrier, availability, and conditions.
4G LTE service is available in select markets.
4G LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.buick.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.

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.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. SeeMaps
0 141.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is
updated periodically, provided that the map
information has changed.
For questions about the operation of the
navigation system or the update process,
see your dealer.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. See Map Data
Updates 0148.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This feature can be started by pressing either
g
on the steering wheel or touchinggon the
infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches such as selecting a song or
artist to play from a media device would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down are audio features that are easily
performed by pressing one or two controls
are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks. Most of
them, except destination entry and voice
keypad, can be completed in a single
command. If the task takes more than one
command to complete, the first command
should be to indicate the kind of task to be
performed, like “Navigation Destination
Entry.” The system replies with prompts
that lead you through a dialog to enter the
necessary information. For example, if a
destination for route guidance is needed,
say “Navigation” or“Destination Entry.”

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Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
For best results:
.Listen for the prompt before saying a
command or reply.
.Say“Help” or look at the screen display
for example commands.
.A voice recognition system prompt can be
interrupted while it is playing by
pressing
g.
For example, if the prompt seems to be
taking too long to finish, to speak the
command without waiting for the prompt
to complete, press
g.
.Speak the command naturally, not too
fast, not too slow. Use direct commands
without a lot of extra words.
.Usually Phone and Audio commands can
be spoken in a single command.
For example say, “Call at work,”
“Play” followed by the artist or song
name, or “Tune”followed by the radio
station number.
.Navigation destinations are too complex
for a single command. First, say a
command that explains the type of destination needed, such as I want
directions to an
“Address,” “Navigate to
an Intersection,” “I need to find a Place of
Interest or POI,” or“Directions to a
Contact.” The system responds by
requesting more details. For other POIs,
say the name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
There is no need to memorize specific
command words. Direct commands might be
more clearly understood by the system. An
example of a direct command would be “Call
.” Examples of these direct
commands are displayed on most of the
displays while a voice session is active.
If “Phone” or“Phone Commands,” is stated,
the system understands that a phone call is
requested and will respond with questions
until enough details are gathered.
If the phone number has been saved with a
name and a place, the direct command
should include both, for example “Call
at work.”
Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from that
list. A selection can be made by manually
selecting the item, or by speaking the line
number for the item to select.
When a display contains a list, there may be
options that are available but not displayed.
The list on a voice recognition display
functions the same as a list on other
displays. Scrolling or flinging can be used to
help display other entries from the list.
Manually scrolling or paging the list on a
display during a voice recognition session
suspends the current voice recognition event
and plays the prompt “Make your selection
from the list using the manual controls or
touch the Back icon on the infotainment
display to try again.”
If manual selection takes more than
15 seconds, the session terminates and
prompts that it has timed out. The display
returns back to where voice recognition was
initiated.
The Back Command
Say “Back” or touch the Back icon on the
infotainment display to go to the
previous menu.

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“Destination Place of Interest”:Begin a
dialog to enter a destination Place of
Interest category or major brand name (if
equipped).
Not all brand names of businesses are
available for voice entry. Most major chains,
such as chains with more than 20 locations,
should be available to search for by name,
but the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Destination Contact” :Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
Voice Recognition for the Phone
“Call ” :Initiate a call to an
entered contact. The command may include
location if the contact has location numbers
stored.
“Call At Home,” “At Work,”
“On Mobile,” or“On Other” :Initiate a call
to an entered contact and location at home,
at work, on mobile device, or on another
phone. “Call ”
:Initiate a call to a
standard phone number or emergency
number.
Say “Call ,” then after the
system reads back the number, repeat the
“Call” command to initiate the call. If the
number is not correct, “Delete”will delete
the number and allow it to be entered
again. If the number is not complete, speak
the remaining digits.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow instructions on the radio
display.
“Switch Phone” :Select a different phone
for outgoing calls.
“Voice Keypad” :Begins a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice mail
numbers.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.

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.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See“Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g: Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0127.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
Another way to connect is to touch the
Phones tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the

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cell phone which was used last. To link to
a different paired cell phone, see“Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Phones at the top of the infotainment display. There is also a
Connect Phones option in the middle of
the Phone display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide for information on this process. Once the
cell phone is paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on. 2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all
connected cell phones and mobile
devices.
4. Touch the information icon to the right of the cell phone to open the cell
phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone.