2021 BUICK ENCORE infotainment

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
158 Infotainment System
.Metadata Corrector : This allows the
Metadata Corrector to be turned on
or off.
Touch the controls on the infotainment
display to disable or enable.
.Manage Devices: Select to connect to a
different phone source, disconnect a
phone, or delete a phone.
.Reset Music Index: This allows the music
index to be reset if you are having
difficulty accessing all of the media
content on your device.
Touch Yes or No.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy : Only show call alerts in cluster.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync phone Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
Vehicle
This menu allows adjustment of different
vehicle features. See Vehicle Personalization
(8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle.
Touch OnStar on the Home Page to access
the OnStar menu.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 165
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 032.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
178 Driving and Operating
Warning (Continued)
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts. If you do not it could be
damaged.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See Parking Brake0184.
2. Move the shift lever into P (Park) by pressing the button on the shift lever
and pushing the lever all the way
toward the front of the vehicle.
3. Turn the ignition off.
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0178.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After you have moved
the shift lever into P (Park), hold the brake
pedal down. Then see if you can move the
shift lever away from P (Park) without first

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
190 Driving and Operating
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirrors
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 290.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the Rear Vision Camera (RVC) displays an
image of the area behind the vehicle in the
infotainment display. The previous screen
displays when the vehicle is shifted out of
R (Reverse) after a short delay. To return to
the previous screen sooner, press Home or
Back on the infotainment system, shift into
P (Park), or reach a vehicle speed of
approximately 12 km/h (8 mph) while in
D (Drive).
1. View Displayed by the Camera
1. View Displayed by the Camera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may appear on the
infotainment display to show that Rear Park
Assist (RPA) or Rear Cross Traffic Alert (RCTA)
has detected an object. This triangle changes
from amber to red and increases in size the
closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 191
Rear Cross Traffic Alert (RCTA)
On vehicles with the RCTA, a warning
triangle with a left or right pointing arrow
may appear on the infotainment display to
warn of traffic coming from the left or the
right. Three beeps will sound from the
speaker on that side. This system detects
objects coming from up to 20 m (65 ft) from
the left or right side behind the vehicle. The
RCTA system will not work properly if ice,
snow, mud, or anything else builds up on
the rear bumper sensors.
Park Assist
If equipped, the Front and Rear Park Assist
(FRPA) system assists you with parking and
avoiding objects. FRPA operates at speeds
less than 8 km/h (5 mph). The sensors on
the front and rear bumper detect objects up
to 1.2 m (4 ft) in front of the vehicle, 2.5 m
(8 ft) behind the vehicle, and at least 25 cm
(10 in) off the ground and below liftgate
level. This detection distance may be less
during warmer or humid weather.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
How the System Works
When the vehicle is shifted into R (Reverse)
the front and rear sensors are automatically
turned on. After the vehicle is shifted out of
R (Reverse), the rear sensors are turned off
and the front sensors stay on until the
vehicle is above a speed of 8 km/h (5 mph).
For the front Park Assist system to be active
again without shifting into R (Reverse),
X
must be pressed. See“Turning the System
On and Off” later in this section.
When the vehicle is in N (Neutral), the
system may be active. If the vehicle is in a
car wash, the sensors may detect objects in the car wash. See
“Turning the System On
and Off” later in this section to turn the
system off.
When an object is first detected in the rear,
one beep will be heard from the rear. When
an object is very close (<0.6 m (2 ft) in the
vehicle rear or <0.3 m (1 ft) in the vehicle
front), five beeps will sound from the front
or rear depending on object location. Beeps
for FPA are higher pitched than for RPA.
Objects Detected by Both the Front and Rear
Sensors
In general, if objects are detected at the
same time near both the front and rear
bumpers while backing up, the beeps only
sound to indicate that objects are close to
the rear bumper.
However, if an object comes within 0.3 m
(1 ft) of the front bumper while the vehicle
is backing up and at the same time there is
another object further than 0.3 m (1 ft) from
the rear bumper, then higher-pitched beeps
only sound to indicate the front object.
Turning the System On and Off
The FRPA system can be turned on and off
by pressing
Xon the center stack.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 231
FusesUsage
F19 Body control module/ Regulated voltage control
F20 Clock spring F21 A/C/Accessory power outlet
F22 Auxiliary power outlet/DC center
F23 –
F24 –
F25 OnStar module
F26 –
F27 Instrument cluster/ Auxiliary heater/Auxiliary
virtual image display
F28 –
F29 Infotainment system
F30 –
F31 Instrument cluster module battery
F32 Silver box audio module/ Navigation
F33 – Fuses
Usage
F34 Passive entry/Passive start
Midi Fuses Usage
MD01 Positive temperature coefficient
S/B Fuses Usage
S/B01 Passenger power seat
S/B02 –
S/B03 Front power windows
S/B04 Rear power windows S/B05 Logistic mode relay
S/B06 Driver power seat S/B07 –
S/B08 –
Relays Usage
RLY01 Accessory/Retained accessory power
RLY02 Liftgate
RLY03 – Relays
Usage
RLY04 –
RLY05 Logistic mode
Rear Compartment Fuse Block
The rear compartment fuse block is behind a
cover on the driver side of the rear
compartment. To access the fuses, remove
the cover.
The vehicle may not be equipped with all of
the fuses, relays, and features shown.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
282 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 282
Customer Assistance Offices . . . . . . . . . . . 284
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Online Owner Center . . . . . . . . . . . . . . . . . . 284
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Roadside Assistance Program . . . . . . . . . . 285
Scheduling Service Appointments . . . . . . 287
Courtesy Transportation Program . . . . . 287
Collision Damage Repair . . . . . . . . . . . . . . . 288
Publication Ordering Information . . . . . . 289
Radio Frequency Statement . . . . . . . . . . . 290
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 290
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 291
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 292
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Event Data Recorders . . . . . . . . . . . . . . . . . . 292
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Infotainment System . . . . . . . . . . . . . . . . . . 293Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-521-7300. In Canada, contact
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English) or
1-800-263-7854 (French).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Customer Information 293
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes informationabout the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0295.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.