2021 BUICK ENCORE radio

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
190 Driving and Operating
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirrors
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 290.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the Rear Vision Camera (RVC) displays an
image of the area behind the vehicle in the
infotainment display. The previous screen
displays when the vehicle is shifted out of
R (Reverse) after a short delay. To return to
the previous screen sooner, press Home or
Back on the infotainment system, shift into
P (Park), or reach a vehicle speed of
approximately 12 km/h (8 mph) while in
D (Drive).
1. View Displayed by the Camera
1. View Displayed by the Camera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may appear on the
infotainment display to show that Rear Park
Assist (RPA) or Rear Cross Traffic Alert (RCTA)
has detected an object. This triangle changes
from amber to red and increases in size the
closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 195
right-side mirror display will light up if a
moving vehicle is detected in that blind
zone. If the turn signal is activated in the
same direction of a detected vehicle, this
display will flash as an extra warning not to
change lanes.
SBZA can be disabled through vehicle
personalization. See“Collision/Detection
Systems” underVehicle Personalization (8
Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
If SBZA is disabled by the driver, the SBZA
mirror displays will not light up.
When the System Does Not Seem to
Work Properly
SBZA displays may not come on when
passing a vehicle quickly or for a stopped
vehicle. SBZA may alert to objects attached
to the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
This is normal system operation; the vehicle
does not need service.
SBZA may not always alert the driver to
vehicles in the side blind zone, especially in
wet conditions. The system does not need
to be serviced. The system may light up due to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
SBZA may not operate when the SBZA
sensors in the left or right corners of the
rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0258. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up when
vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
When SBZA is disabled for any reason other
than the driver turning it off, the Side Blind
Zone Alert On option will not be available
on the personalization menu.
Radio Frequency Information
See Radio Frequency Statement 0290.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
If LDW only detects lane markings on one
side of the road, it will only warn you
when departing the lane on the side
where it has detected a lane marking.
Always keep your attention on the road (Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 239
How to Check
Use a good quality pocket-type gauge
to check tire pressure. Proper tire
inflation cannot be determined by
looking at the tire. Check the tire
inflation pressure when the tires are
cold, meaning the vehicle has not been
driven for at least three hours or no
more than 1.6 km (1 mi).
Remove the valve cap from the tire
valve stem. Press the tire gauge firmly
onto the valve to get a pressure
measurement. If the cold tire inflation
pressure matches the recommended
pressure on the Tire and Loading
Information label, no further adjustment
is necessary. If the inflation pressure is
low, add air until the recommended
pressure is reached. If the inflation
pressure is high, press on the metal
stem in the center of the tire valve to
release air.
Recheck the tire pressure with the tire
gauge.Put the valve caps back on the valve
stems to keep out dirt and moisture.
Use only valve caps designed for the
vehicle by GM. TPMS sensors could be
damaged and would not be covered by
the vehicle warranty.
Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS)
uses radio and sensor technology to check
tire pressure levels. The TPMS sensors
monitor the air pressure in your tires and
transmit tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure
recommended by the vehicle manufacturer
on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of a
different size than the size indicated on the
vehicle placard or tire inflation pressure
label, you should determine the proper tire
inflation pressure for those tires.) As an added safety feature, your vehicle has
been equipped with a tire pressure
monitoring system (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle's handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver's responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale
will flash for approximately one minute and
then remain continuously illuminated. This

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
240 Vehicle Care
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as
intended. TPMS malfunctions may occur for
a variety of reasons, including the
installation of replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on
your vehicle to ensure that the replacement
or alternate tires and wheels allow the
TPMS to continue to function properly.
SeeTire Pressure Monitor Operation 0240.
See Radio Frequency Statement 0290.
Tire Pressure Monitor Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a low tire
pressure condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire and
wheel assembly. The TPMS sensors monitor the air pressure in the tires and transmit the
tire pressure readings to a receiver located
in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the low tire
pressure warning light located on the
instrument cluster. If the warning light
comes on, stop as soon as possible and
inflate the tires to the recommended
pressure shown on the Tire and Loading
Information label. See
Vehicle Load Limits
0 170.
A message to check the pressure in a
specific tire may display in the Driver
Information Center (DIC). The low tire
pressure warning light and the DIC warning
message, if equipped, come on at each
ignition cycle until the tires are inflated to
the correct inflation pressure. Using the DIC,
it may be possible to view the tire pressure
levels. For additional information and details
about the DIC operation and displays, see
Driver Information Center (DIC) 086. The low tire pressure warning light may
come on in cool weather when the vehicle is
first started, and then turn off as the vehicle
is driven. This could be an early indicator
that the air pressure is getting low and
needs to be inflated to the proper pressure.
A Tire and Loading Information label shows
the size of the original equipment tires and
the correct inflation pressure for the tires
when they are cold. See
Vehicle Load Limits
0 170, for an example of the Tire and
Loading Information label and its location.
Also see Tire Pressure 0238.
The TPMS can warn about a low tire
pressure condition, but it does not replace
normal tire maintenance. See Tire Inspection
0 242, Tire Rotation 0242, and Tires0232.
Caution
Tire sealant materials are not all the
same. A non-approved tire sealant could
damage the TPMS sensors. TPMS sensor
damage caused by using an incorrect tire
sealant is not covered by the vehicle
warranty. Always use only the GM
approved tire sealant available through
your dealer or included in the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 241
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light, defined above, flashes for about
one minute and then stays on for the
remainder of the ignition cycle. A DIC
warning message may also display. The
malfunction light and DIC warning message,
if equipped, come on at each ignition cycle
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and the DIC message, if equipped,
should go off after the road tire is
replaced and the sensor matching process
is performed successfully. See "TPMS
Sensor Matching Process" later in this
section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message, if equipped,
should go off after successfullycompleting the sensor matching process.
See "TPMS Sensor Matching Process" later
in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message, if equipped, should go off
when the TPMS sensors are installed and
the sensor matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. See
Buying
New Tires 0244.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message,
if equipped, come on and stay on.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message, if equipped, should go off at the
next ignition cycle. The sensors are matched
to the tire/wheel positions, using a TPMS
relearn tool, in the following order: driver
side front tire, passenger side front tire,
passenger side rear tire, and driver side rear.
See your dealer for service or to purchase a
relearn tool. A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or call
1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions 0174.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 263
streaks and attract dirt. Do not use
solutions that contain strong or
caustic soap.
.Do not heavily saturate the upholstery
when cleaning.
.Do not use solvents or cleaners containing
solvents.
Interior Glass
To clean, use a terry cloth fabric dampened
with water. Wipe droplets left behind with a
clean dry cloth. If necessary, use a
commercial glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use abrasive
cleaners on automotive glass. Abrasive
cleaners or aggressive cleaning may
damage the rear window defogger.
Cleaning the windshield with water during
the first three to six months of ownership
will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover gently, so
that the speaker will not be damaged. Clean
spots with water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a sponge
or soft, lint-free cloth dampened with
water.
.When heavily soiled, use warm soapy
water.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth. 3. Start on the outside edge of the soil and
gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
282 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 282
Customer Assistance Offices . . . . . . . . . . . 284
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Online Owner Center . . . . . . . . . . . . . . . . . . 284
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Roadside Assistance Program . . . . . . . . . . 285
Scheduling Service Appointments . . . . . . 287
Courtesy Transportation Program . . . . . 287
Collision Damage Repair . . . . . . . . . . . . . . . 288
Publication Ordering Information . . . . . . 289
Radio Frequency Statement . . . . . . . . . . . 290
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 290
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 291
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 292
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Event Data Recorders . . . . . . . . . . . . . . . . . . 292
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Infotainment System . . . . . . . . . . . . . . . . . . 293Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-521-7300. In Canada, contact
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English) or
1-800-263-7854 (French).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
290 Customer Information
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.