Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 103
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Overview (8 Inch Screen) . . . . . . . . . . . . . . 105
Steering Wheel Controls . . . . . . . . . . . . . . . 106
Using the System . . . . . . . . . . . . . . . . . . . . . 106
Software Updates . . . . . . . . . . . . . . . . . . . . . 109
Radio
AM-FM Radio (8 Inch Screen) . . . . . . . . . . 109
HD Radio Technology . . . . . . . . . . . . . . . . . . 112
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 113
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . . 113
Audio Players
Avoiding Untrusted Media Devices . . . . . 113
USB Port (8 Inch Screen) . . . . . . . . . . . . . . . 113
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . 117
OnStar System
OnStar System (8 Inch Screen) . . . . . . . . . 118
Voice Recognition
Voice Recognition (8 Inch Screen) . . . . . . 118
Phone
Bluetooth (Overview for 8 InchScreen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Bluetooth (Pairing and Using the Phone
for 8 Inch Screen) . . . . . . . . . . . . . . . . . . . . 123
Bluetooth (Voice Recognition for 8 Inch Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Text Messaging (8 Inch Screen) . . . . . . . . 127
Apple CarPlay and Android Auto (8 Inch
Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Settings
Settings (8 Inch Screen) . . . . . . . . . . . . . . . 129
Trademarks and License Agreements
Trademarks and License Agreements . . . 132
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Overview (7 Inch Screen) . . . . . . . . . . . . . . 138
Steering Wheel Controls . . . . . . . . . . . . . . . 139
Using the System . . . . . . . . . . . . . . . . . . . . . 139
Radio
AM-FM Radio (7 Inch Screen) . . . . . . . . . . . 141
Radio Data System (RDS) . . . . . . . . . . . . . . 143
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 143
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 143
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 144
Audio Players
Avoiding Untrusted Media Devices . . . . 144
USB Port (7 Inch Screen) . . . . . . . . . . . . . . . 144
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 147
OnStar System
OnStar System (7 Inch Screen) . . . . . . . . 148
Phone
Bluetooth (Overview for 7 InchScreen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Bluetooth (Pairing and Using a Phone for 7 Inch Screen) . . . . . . . . . . . . . . . . . . . . 149
Apple CarPlay and Android Auto . . . . . . . 153
Settings
Settings (7 Inch Screen) . . . . . . . . . . . . . . . . 154
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 113
TuneSelect :For SiriusXM only, this feature
allows for an alert to be set for artists or
songs that are played on any channel. Touch
Manage Tune Select to turn the alerts On
and Off or manage the saved selection of
Artists or Songs. To unselect an alert, touch
the Song or Artist. To delete an alert, touch
–. Touch the Back icon on the infotainment
display to go back to the previous menu.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making or
receiving phone calls, charging, or just
having the phone on may cause static
interference in the radio. Unplug the phone
or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, GPS (Global Positioning
System), and AM-FM. Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port (8 Inch Screen)
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports inside the center console storage.
These ports are for data and charging.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
144 Infotainment System
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM,
OnStar, and GPS (Global Positioning System),
if equipped. Keep clear of obstructions for
clear reception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB
devices, and mobile devices, consider the
source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port (7 Inch Screen)
Audio stored on a USB device may be
listened to.This vehicle is equipped with two USB ports
in the center console. These ports are for
data and charging. There may also be two
USB ports for charging only at the rear of
the center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB are:
.MP3
.AAC
.OGG
.3GP
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 297
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0200. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
302 Index
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 202
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .178
Add-On Electrical Equipment . . . . . . . . . . . . . 200
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Additional Maintenance and Care . . . . . . . . 272
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 26
Agreements Trademarks and License . . . . . . . . . . . . . . . 132
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . 211
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . 159
Air Filter, Passenger Compartment . . . . . . . . 161
Air Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How Does an Airbag Restrain? . . . . . . . . . . 42
Passenger Sensing System . . . . . . . . . . . . . . 44
What Makes an Airbag Inflate? . . . . . . . . . 42
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
When Should an Airbag Inflate? . . . . . . . . 41
Where Are the Airbags? . . . . . . . . . . . . . . . . 40
Airbags Adding Equipment to the Vehicle . . . . . . . 47 Airbags (cont'd)
Passenger Status Indicator . . . . . . . . . . . . . . 80
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 79
Servicing Airbag-Equipped Vehicles . . . . . . 47
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 18
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 194
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 233
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 183, 219
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . 109, 141
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Antilock Brake System (ABS) . . . . . . . . . . . . . 184 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Apple CarPlay and Android Auto . . . . . 128, 153
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Assistance Program, Roadside . . . . . . . . . . . . 285
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 117, 147
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16