Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 223
Headlamp Aiming
Front Headlamp Aiming
Headlamp aim has been preset and should
need no further adjustment.
If the vehicle is damaged in a crash, the
headlamp aim may be affected.
If adjustment to the headlamps is necessary,
see your dealer.
Bulb Replacement
For the proper type of replacement bulbs,
or any bulb changing procedure not listed in
this section, contact your dealer.
Caution
Do not replace incandescent bulbs with
aftermarket LED replacement bulbs. This
can cause damage to the vehicle electrical
system.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized gas inside
and can burst if you drop or scratch the
bulb. You or others could be injured. Be
sure to read and follow the instructions
on the bulb package.
LED Lighting
This vehicle has several LED lamps. For
replacement of any LED lighting assembly,
contact your dealer.
Headlamps, Front Turn Signal and
Parking Lamps
Headlamp Assembly
The vehicle has halogen high-beam and
low-beam headlamps, an LED turn signal
lamp, Daytime Running Lamps (DRL), and a
sidemarker lamp on the headlamp assembly.
Passenger Side Shown, Driver Side Similar
1. High-Beam Headlamp
2. Low-Beam Headlamp
High-Beam Headlamp/Low-Beam
Headlamp
1. Open the hood. SeeHood0203.
For the driver side, remove the
windshield washer bottle filler neck by
firmly pulling it straight out.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
224 Vehicle Care
2. Remove the headlamp bulb access cover.
3. Turn the bulb counterclockwise and pullstraight back.
4. Disconnect the wiring harness connectorfrom the bulb.
5. Install the new bulb in the headlamp assembly by turning clockwise.
6. Reconnect the wiring harness connector.
7. Install the headlamp bulb access cover.
For the driver side, reinstall the
windshield washer bottle filler neck by
firmly pushing it straight into the bottle.
Ensure that the filler neck clip engages
into the engine compartment fuse block
retainer.
Taillamps, Turn Signal,
Sidemarker, Stoplamps, and
Back-Up Lamps
Taillamp Assembly
The vehicle has halogen turn signal lamps
and back-up lamps, LED tail/stoplamps, and
a sidemarker lamp on the taillamp
assembly.
Driver Side
1. Remove the cover and screws attachingthe panel to the vehicle interior. Remove
the panel.
2. Remove the cover.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 225
Passenger Side
1. Remove the storage door.
2. Remove the cover.
Driver Side Shown, Passenger Side Similar
1. Turn Signal Lamp
2. Back-Up Lamp
1. Remove the bulb holder.
2. Remove and replace the bulb.
3. Put the bulb holder into the taillampassembly and tighten.
4. Close the covers.
License Plate Lamp
Lamp Assembly
Bulb Assembly
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
240 Vehicle Care
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as
intended. TPMS malfunctions may occur for
a variety of reasons, including the
installation of replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on
your vehicle to ensure that the replacement
or alternate tires and wheels allow the
TPMS to continue to function properly.
SeeTire Pressure Monitor Operation 0240.
See Radio Frequency Statement 0290.
Tire Pressure Monitor Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a low tire
pressure condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire and
wheel assembly. The TPMS sensors monitor the air pressure in the tires and transmit the
tire pressure readings to a receiver located
in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the low tire
pressure warning light located on the
instrument cluster. If the warning light
comes on, stop as soon as possible and
inflate the tires to the recommended
pressure shown on the Tire and Loading
Information label. See
Vehicle Load Limits
0 170.
A message to check the pressure in a
specific tire may display in the Driver
Information Center (DIC). The low tire
pressure warning light and the DIC warning
message, if equipped, come on at each
ignition cycle until the tires are inflated to
the correct inflation pressure. Using the DIC,
it may be possible to view the tire pressure
levels. For additional information and details
about the DIC operation and displays, see
Driver Information Center (DIC) 086. The low tire pressure warning light may
come on in cool weather when the vehicle is
first started, and then turn off as the vehicle
is driven. This could be an early indicator
that the air pressure is getting low and
needs to be inflated to the proper pressure.
A Tire and Loading Information label shows
the size of the original equipment tires and
the correct inflation pressure for the tires
when they are cold. See
Vehicle Load Limits
0 170, for an example of the Tire and
Loading Information label and its location.
Also see Tire Pressure 0238.
The TPMS can warn about a low tire
pressure condition, but it does not replace
normal tire maintenance. See Tire Inspection
0 242, Tire Rotation 0242, and Tires0232.
Caution
Tire sealant materials are not all the
same. A non-approved tire sealant could
damage the TPMS sensors. TPMS sensor
damage caused by using an incorrect tire
sealant is not covered by the vehicle
warranty. Always use only the GM
approved tire sealant available through
your dealer or included in the vehicle.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
242 Vehicle Care
3. Use the MENU button to select theVehicle Information Menu (Menu 2) in
the Driver Information Center (DIC).
4. Use the thumbwheel (or up and down arrows) to scroll to the Tire Pressure
Menu Item screen.
5. Press and hold the SET/CLR button to begin the sensor matching process.
A message requesting acceptance of the
process may display.
6. If requested, press the SET/CLR button again to confirm the selection.
The horn sounds twice to signal the
receiver is in relearn mode and the TIRE
LEARN or TIRE LEARNING ACTIVE message
displays on the DIC screen.
7. Start with the driver side front tire.
8. Place the relearn tool against the tire sidewall, near the valve stem. Then press
the button to activate the TPMS sensor.
A horn chirp confirms that the sensor
identification code has been matched to
this tire and wheel position.
9. Proceed to the passenger side front tire, and repeat the procedure in Step 8.
10. Proceed to the passenger side rear tire, and repeat the procedure in Step 8. 11. Proceed to the driver side rear tire, and
repeat the procedure in Step 8. The horn
sounds two times to indicate the sensor
identification code has been matched to
the driver side rear tire, and the TPMS
sensor matching process is no longer
active. The TIRE LEARN or TIRE LEARNING
ACTIVE message on the DIC display
screen goes off.
12. Turn the vehicle off.
13. Set all four tires to the recommended air pressure level as indicated on the Tire
and Loading Information label.
Tire Inspection
We recommend that the tires, including
the spare tire, if the vehicle has one, be
inspected for signs of wear or damage
at least once a month.
Replace the tire if:
.The indicators at three or more
places around the tire can be seen.
.There is cord or fabric showing
through the tire's rubber.
.The tread or sidewall is cracked, cut,
or snagged deep enough to show
cord or fabric.
.The tire has a bump, bulge, or split.
.The tire has a puncture, cut, or other
damage that cannot be repaired well
because of the size or location of the
damage.
Tire Rotation
Tires should be rotated every 12 000 km
(7,500 mi). See Maintenance Schedule
0 267.
Tires are rotated to achieve a more
uniform wear for all tires. The first
rotation is the most important.
Anytime unusual wear is noticed, rotate
the tires as soon as possible, check for
proper tire inflation pressure, and check
for damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheel alignment.
See When It Is Time for New Tires 0243
and
Wheel Replacement 0247.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
294 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 294
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 295
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System (8 Inch Screen)
0 118 or
OnStar System (7 Inch Screen) 0148 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
296 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0290.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 297
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0200. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,