Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 113
TuneSelect :For SiriusXM only, this feature
allows for an alert to be set for artists or
songs that are played on any channel. Touch
Manage Tune Select to turn the alerts On
and Off or manage the saved selection of
Artists or Songs. To unselect an alert, touch
the Song or Artist. To delete an alert, touch
–. Touch the Back icon on the infotainment
display to go back to the previous menu.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making or
receiving phone calls, charging, or just
having the phone on may cause static
interference in the radio. Unplug the phone
or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, GPS (Global Positioning
System), and AM-FM. Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port (8 Inch Screen)
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports inside the center console storage.
These ports are for data and charging.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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144 Infotainment System
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM,
OnStar, and GPS (Global Positioning System),
if equipped. Keep clear of obstructions for
clear reception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB
devices, and mobile devices, consider the
source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port (7 Inch Screen)
Audio stored on a USB device may be
listened to.This vehicle is equipped with two USB ports
in the center console. These ports are for
data and charging. There may also be two
USB ports for charging only at the rear of
the center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB are:
.MP3
.AAC
.OGG
.3GP
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 169
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. SeeTraction
Control/Electronic Stability Control 0185.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0184.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 285. To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0180.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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174 Driving and Operating
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start. The RKE transmitter
must be in the vehicle for the system to
operate.
If the vehicle is not working, the vehicle
may be near a strong antenna signal
causing interference to the Keyless Access
system. SeeRemote Keyless Entry (RKE)
System Operation 07.
To shift out of P (Park), the ignition must be
on or in ACC/ACCESSORY, and the brake
must be applied. Stopping the Engine/LOCK/OFF (No Indicator
Lights) :
When the vehicle is stopped, press
ENGINE START/STOP once to turn the engine
off. If the vehicle is in P (Park), the ignition
will turn off, and Retained Accessory
Power (RAP) will remain active. See Retained
Accessory Power (RAP) 0178.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and the Driver
Information Center (DIC) will display the
message SHIFT TO PARK.
When the vehicle is shifted into P (Park), the
ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a loss of
power assist in the brake and steering
systems and disable the airbags.
If the vehicle must be shut off in an
emergency: 1. Brake using a firm steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location. 3. Come to a complete stop, shift to
P (Park), and turn the ignition off.
4. Set the parking brake. See Parking Brake
0 184.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the
ignition off, pressing ENGINE START/STOP
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
194 Driving and Operating
Unnecessary Alerts
FCA may provide unnecessary alerts to
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone (or spot)
areas. The SBZA warning display will light
up in the corresponding outside side mirror
and will flash if the turn signal is on.
{Warning
SBZA does not alert the driver to vehicles
rapidly approaching outside of the side
blind zones, pedestrians, bicyclists,
or animals. It may not provide alerts
when changing lanes under all driving
conditions. Failure to use proper care
when changing lanes may result in injury,
death, or vehicle damage. Before making
a lane change, always check mirrors,
glance over your shoulder, and use the
turn signals.
SBZA Detection Zones
The SBZA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
This zone starts at approximately the middle
of the vehicle and goes back 5 m (16 ft).
How the System Works
The SBZA symbol lights up in the side
mirrors when the system detects a moving
vehicle in the next lane over that is in the
side blind zone. This indicates it may be
unsafe to change lanes. Before making a
lane change, check the SBZA display, check
mirrors, glance over your shoulder, and use
the turn signals.
Left Side Mirror DisplayRight Side Mirror Display
When the vehicle is started, both outside
mirror SBZA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left- or
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 195
right-side mirror display will light up if a
moving vehicle is detected in that blind
zone. If the turn signal is activated in the
same direction of a detected vehicle, this
display will flash as an extra warning not to
change lanes.
SBZA can be disabled through vehicle
personalization. See“Collision/Detection
Systems” underVehicle Personalization (8
Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
If SBZA is disabled by the driver, the SBZA
mirror displays will not light up.
When the System Does Not Seem to
Work Properly
SBZA displays may not come on when
passing a vehicle quickly or for a stopped
vehicle. SBZA may alert to objects attached
to the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
This is normal system operation; the vehicle
does not need service.
SBZA may not always alert the driver to
vehicles in the side blind zone, especially in
wet conditions. The system does not need
to be serviced. The system may light up due to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
SBZA may not operate when the SBZA
sensors in the left or right corners of the
rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0258. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up when
vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
When SBZA is disabled for any reason other
than the driver turning it off, the Side Blind
Zone Alert On option will not be available
on the personalization menu.
Radio Frequency Information
See Radio Frequency Statement 0290.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
If LDW only detects lane markings on one
side of the road, it will only warn you
when departing the lane on the side
where it has detected a lane marking.
Always keep your attention on the road (Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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196 Driving and Operating
Warning (Continued)
and maintain proper vehicle position
within the lane, or vehicle damage,
injury, or death could occur. Always keep
the windshield, headlamps, and camera
sensors clean and in good repair. Do not
use LDW in bad weather conditions.
How the System Works
LDW utilizes camera sensor installed on the
windshield ahead of the rearview mirror to
detect lane markings.
To turn LDW on and off, press
@on the
center stack. The control indicator will light
when LDW is on.
When LDW is on,
@is green if LDW is
available to warn of a lane departure. If the
vehicle crosses a detected lane marking
without using the turn signal in that
direction,
@changes to amber and flashes.
Additionally, there will be three beeps on
the right or left, depending on the lane
departure direction. LDW will not alert if the
turn signal is active in the direction of lane
departure, or if LDW detects that you are
accelerating, braking or actively steering.
Fuel
Top Tier Fuel
GM recommends the use of TOP TIER
Detergent Gasoline to keep the engine clean,
reduce engine deposits, and maintain
optimal vehicle performance. Look for the
TOP TIER Logo or see www.toptiergas.com
for a list of TOP TIER Detergent Gasoline
marketers and applicable countries.
Recommended Fuel
Use regular unleaded gasoline meeting
ASTM specification D4814 with a posted
octane rating of 87 —(R+M)/2 —or higher.
Do not use gasoline with a posted octane
rating of less than 87, as this may cause
engine knock and will lower fuel economy.
Do not use any fuel labeled E85 or FlexFuel.
Do not use gasoline with ethanol levels
greater than 15% by volume.
Prohibited Fuels
Caution
Do not use fuels with any of the
following conditions; doing so may
damage the vehicle and void its
warranty:
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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Vehicle Care 201
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 202
California Proposition 65 Warning . . . . . 202
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 202
Accessories and Modifications . . . . . . . . . 202
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 203
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Engine Compartment Overview . . . . . . . . 205
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Engine Oil Life System . . . . . . . . . . . . . . . . . 210
Automatic Transmission Fluid . . . . . . . . . . 210
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 211
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Overheating . . . . . . . . . . . . . . . . . . . . 215
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Battery - North America . . . . . . . . . . . . . . . 219
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 219
Starter Switch Check . . . . . . . . . . . . . . . . . . . 219
Automatic Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . 220
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Wiper Blade Replacement . . . . . . . . . . . . . 220 Windshield Replacement . . . . . . . . . . . . . . . 221
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 223
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 223
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 223
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Headlamps, Front Turn Signal and
Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps . . . . . . 224
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 225
Electrical System
Electrical System Overload . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . . . . . . . . . . . 226
Engine Compartment Fuse Block . . . . . . . 227
Instrument Panel Fuse Block . . . . . . . . . . 230
Rear Compartment Fuse Block . . . . . . . . . 231
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 233
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 234
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 235
Tire Terminology and Definitions . . . . . . 236
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Tire Pressure Monitor System . . . . . . . . . 239 Tire Pressure Monitor Operation . . . . . . 240
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 242
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 242
When It Is Time for New Tires . . . . . . . . 243
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 244
Different Size Tires and Wheels . . . . . . . 245
Uniform Tire Quality Grading . . . . . . . . . 245
Wheel Alignment and Tire Balance . . . . 247
Wheel Replacement . . . . . . . . . . . . . . . . . . . 247
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 248
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 249
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . 252
Jump Starting
Jump Starting - North America . . . . . . . . 253
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 255
Recreational Vehicle Towing . . . . . . . . . . . 256
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264