2021 BUICK ENCORE steering

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 137
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls. Before driving:.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0164.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
138 Infotainment System
Overview (7 Inch Screen)
Infotainment System
The infotainment system is controlled by using the infotainment display, the controls on the
center stack, steering wheel controls. Below is the 7 inch screen controls image and overview.
For 8 inch screen controls, seeOverview (8 Inch Screen)0105.
1.{:
.Press to go to the Home Page.
2.
g:
.Radio: Press and release to go to the
previous station or channel. Press and
hold to fast seek the next strongest
previous station or channel.
.USB/Music: Press to go to the
previous content. Press and hold to
fast rewind.
3.
O:
.When off, pressOto turn the
system on. Press and hold to turn off.
.When on, pressOto mute the
system and display a status pane.
Press
Oagain to unmute the system.
.Turn to decrease or increase the
volume.
4.
d:
.Radio: Press and release to go to the
next station or channel. Press and
hold to fast seek the next strongest
station or channel.
.USB/Music: Press to go to the next
content.
Press and hold to fast forward.
5.
#:
.Press and release to access the phone
screen, answer an incoming call,
or access the device home screen.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 139
3. Release your finger to drop the icon inthe desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
b/g:For vehicles with Bluetooth, press
to interact with those systems.
$/i: Press to decline an incoming call,
to end speech recognition, or to end a
current call. Press to silence the vehicle
speakers while using the infotainment
system. Press again to turn the sound on.
For vehicles with Bluetooth systems, press
to reject an incoming call or end a
current call.
_SRC^: Press to select an audio source.
Toggle up or down to select the next or
previous favorite radio station, MP3 track,
USB file, iPod/iPhone song, or Bluetooth
music.
Toggle and hold up or down to fast forward
or reverse the radio stations, MP3 tracks,
USB files, iPod/iPhone songs, or Bluetooth
music.
+
x− :Press + or −to increase or decrease
the volume.
Using the System
Infotainment Display Icons
Infotainment display icons show when
available. When a function is unavailable,
the icon may gray out. When a function is
selected, the icon may highlight.
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources are AM, FM, SXM (if equipped),
MyMedia, USB, AUX, and Bluetooth.
Phone
Phone icon to display the Phone main page.
See Bluetooth (Overview for 7 Inch Screen)
0 149 or
Bluetooth (Pairing and Using a Phone for 7
Inch Screen) 0149.
Wi-Fi Hotspot
If equipped, touch the Users icon to display
the Wi-Fi Hotspot menu.
Settings
Touch the Settings icon to display the
Settings menu. See Settings (7 Inch Screen)
0 154.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay if equipped, after a supported
device is connected. See Apple CarPlay and
Android Auto 0153.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 147
Podcasts :TouchHnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Auxiliary Jack
This vehicle has an auxiliary input jack in
the center console. Possible auxiliary audio
sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park). Connect a 3.5mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, touch More and then touch AUX to
make the source active.
Shuffle and Browse are not available in the
AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth (Overview
for 7 Inch Screen) 0149 or
Bluetooth (Pairing and Using a Phone for 7
Inch Screen) 0149 for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device. To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio (7 Inch Screen) 0141.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 149
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Phone
Bluetooth (Overview for 7 Inch
Screen)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g: Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0106.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for 7 Inch Screen)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
152 Infotainment System
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page. 2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle. Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 153
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable. Aftermarket
or third-party cables may not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection (if equipped)
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 163
Driving and Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . 164
Driving Environment . . . . . . . . . . . . . . . . . . . 164
Vehicle Design . . . . . . . . . . . . . . . . . . . . . . . . . 164
Driving for Better Fuel Economy . . . . . . . 164
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 164
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 165
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 165
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 165
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 167
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 167
Driving on Wet Roads . . . . . . . . . . . . . . . . . 167
Hill and Mountain Roads . . . . . . . . . . . . . . 168
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 169
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 170
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 174
Starting the Engine . . . . . . . . . . . . . . . . . . . . 175
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 177
Retained Accessory Power (RAP) . . . . . . . 178
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 178
Shifting out of Park . . . . . . . . . . . . . . . . . . . 179Parking over Things That Burn . . . . . . . . 180
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 180
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 180
Running the Vehicle While Parked . . . . . 181
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . . 181
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 183
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 183
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 184
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 185
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 186
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 188
Rear Vision Camera (RVC) . . . . . . . . . . . . . 190
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 194
Lane Departure Warning (LDW) . . . . . . . . 195
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 196
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 196
Fuels in Foreign Countries . . . . . . . . . . . . . 197
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 197
Filling the Tank (Capless Fuel Fill) . . . . . . 197
Filling the Tank (Capped Fuel Fill) . . . . . 198
Filling a Portable Fuel Container . . . . . . 200
Trailer Towing
General Towing Information . . . . . . . . . . 200
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 200