2021 BUICK ENCORE page 76

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
106 Infotainment System
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
The Home Page can be set up to have up to
five pages with eight icons per page.
Touch
hto go left orkto go right or slide a
finger left/right across the display to access
the pages of icons.
k: Touch to go to the next Home Page.
h:Touch to go to the previous Home Page.
l:Touch this interaction selector to
display the favorites list.
Touch and hold a preset to begin the
process of saving a favorite application. Touch the application icon to store as a
favorite, and the name of the application
will show in the favorites.
Managing Home Page Icons
1. Touch and hold any of the Home Page icons to edit that icon.
2. Drag the icon to a new location on the Home Page or to save it to the
applications tray.
3. Press
{to exit edit mode.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
b/g: For vehicles with Bluetooth, press
to interact with those systems.
$/i: Press to decline an incoming call,
to end speech recognition, or to end a
current call. Press to silence the vehicle
speakers while using the infotainment
system. Press again to turn the sound on.
For vehicles with Bluetooth systems, press
to reject an incoming call or end a
current call.
_SRC^: Press to select an audio source.
Toggle up or down to select the next or
previous favorite radio station, MP3 track,
USB file, iPod/iPhone song, or Bluetooth
music.
Toggle and hold up or down to fast forward
or reverse the radio stations, MP3 tracks,
USB files, iPod/iPhone songs, or Bluetooth
music.
+
x− :Press + or −to increase or decrease
the volume.
Using the System
Home Page Features
Touch the icons on the Home Page to
launch an application.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 107
Audio
Touch the Audio icon to display the active
audio source page. Available sources are AM,
FM, SXM (if equipped), MyMedia, USB,
Bluetooth, and AUX Input.
Phone
Touch the Phone icon to display the Phone
main page. SeeBluetooth (Overview for 8
Inch Screen) 0123 or
Bluetooth (Pairing and Using the Phone for 8
Inch Screen) 0123 or
Bluetooth (Voice Recognition for 8 Inch
Screen) 0126.
Projection
Touch the Projection icon to activate Android
Auto or Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto (8 Inch Screen)
0 128.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using apps requires
Internet connectivity which can be accessed
with a data plan through the vehicle’s
built-in 4G LTE Wi-Fi hotspot, if equipped, or a compatible mobile device hotspot. On
most mobile devices, activation of the Wi-Fi
hotspot is in the vehicle’s Settings menu
under Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle Wi-Fi
hotspot, if equipped, touch the myBuick icon
on the Home Page or contact an OnStar
Advisor. The vehicle must have active OnStar
or connected service and a payment method
on file.
Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
my.buick.com/learn.
Settings
Touch the Settings icon to display the
Settings menu. See
Settings (8 Inch Screen)
0 129.Applications Tray
The applications tray is at the top center of
the display. The applications tray can have
three to five applications.
To add an application from the Home Page
to the applications tray:
1. Touch and hold any icon on the Home Page to enter edit mode.
2. Drag the icon to the applications tray. To remove an item from the applications
tray, drag the icon from the applications
tray back to the Home Page.
Adding or removing applications from the
applications tray will not remove them from
the Home Page.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
108 Infotainment System
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, the option for the feature may
gray out. When a feature is touched, the
option for the feature may highlight.
Infotainment Gestures
Use the following finger gestures to control
the infotainment system.
Touch/Tap
Touch/tap is used to select an icon or
option, activate an application, or change
the location inside a map.Touch and Hold
Touch and hold can be used to start another
gesture, move, or delete an application.
Drag
Drag is used to move applications on the
Home Page, or to pan the map. To drag the
item, it must be held and moved along the
display to the new location. This can be
done up, down, right, or left.Nudge
Nudge is used to move items a short
distance on a list or a map. To nudge, hold
and move the selected item up or down to
a new location.
Fling or Swipe

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 109
Fling or swipe is used to scroll through a
list, pan the map, or change page views. Do
this by placing a finger on the display then
moving it rapidly up and down or right
and left.
Turn
Turn
Oon the center stack to increase or
decrease the volume.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
See Settings (8 Inch Screen) 0129 for details
on software updates.
Radio
AM-FM Radio (8 Inch Screen)
Playing the Radio
While on the audio main page the available
sources are: AM, FM, SXM, if equipped,
MyMedia, USB, Bluetooth, and AUX Input.
.Touch Audio on the Home Page to access
Radio on the infotainment display to
scroll through AM, FM, and SXM (if
equipped).
.Touch the Audio icon on the Home Page
to access Media on the infotainment
display to scroll through MyMedia, USB,
Bluetooth, and AUX Input.
Infotainment System Settings
Touch the Radio icon on the infotainment
display to access broadcast sources.
Touch the Menu icon on the infotainment
display to display the following menus:
Tone Settings:
.Bass, Midrange, Treble, or Surround,
if equipped: Touch + or –to adjust.
.Balance: TouchSorTfor more sound
from the left or right speakers. The
middle position balances the sound
between the left and right speakers.
.Fade: Touchyorzfor more sound
from the front or rear speakers. The
middle position balances the sound
between the front and rear speakers.
DSP Modes (If Equipped):
.Bose Centerpoint surround sound system
has four DSP modes including:
‐ Normal: Adjusts the audio to provide
the best sound for all seating positions.
‐ Driver: Adjusts the audio to provide the
best sound for the driver.
‐ Rear: Adjusts the audio to provide the
best sound for the rear seat occupants.
‐ Centerpoint: Turns on Bose Centerpoint
surround technology. This setting
creates a surround sound from nearly
any audio source; existing stereo, and
MP3 players. For more information on
Bose Centerpoint surround technology,
see www.boseautomotive.com.
Categories : Touch Categories under the
Audio menu to access the categories list for
AM or FM. The list contains names
associated with the AM and FM stations.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 111
In AM-FM modes, touch the left or right
arrows on the infotainment display for the
radio to go to the next or previous strong
station. Touch Direct Tune to advance to the
next or previous frequency step in AM or
FM mode or directly enter or tune to the
frequency on the keypad.
HD radio multicast stations cannot be tuned
directly through the Direct Tune feature.
Only the analog or HD1 station can use that
feature. Use the TUNE icon on the
infotainment display to adjust to the
multicast stations.
AM-FM Categories
AM-FM Categories are available under the
AM and FM audio menu. Touch AM-FM
Categories to gain access to the AM and FM
Categories list.The categories list contains category names
associated with AM-FM stations. Selecting a
given category name displays a list of
stations for that category.
Storing Presets
Favorites are stored near the bottom of the
display.
Up to 60 preset favorites can be stored:
AM, FM, SXM (if equipped), and HD Radio
Stations :
Touch and hold a preset to save
the current station as a favorite. Touch a
saved favorite to recall a favorite station.
Mixed-Audio Favorites
While in the respective menu, drag up on
the top border of the favorites bar to view
favorites. Touch and hold a favorite preset
and then select the desired item to save as
a favorite.
Favorites that can be stored include media,
contacts, destinations, navigation,
or applications.
To scroll through the favorites:
.Drag up from near the bottom to display
the favorites. To close the favorites, drag
them down.
.Slide a finger to the right or left to scroll
through each page of favorites.
Tone Settings : Touch and hold a preset to
store the current tone settings as a favorite.
Touch a saved favorite to recall a favorite
tone setting.
The number of favorites displayed is
automatically adjusted by default, but can
be manually adjusted in the Settings menu
under Radio and then Number of Favorites
Shown.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 117
AUX Menu
Press MENU on the center stack to display
the AUX menu and the following may
display:
Tone Settings :Select to adjust Bass,
Midrange, Treble, Balance, Fade, and EQ
(Equalizer). See AM-FM Radio (8 Inch Screen)
0 109.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
DSP Modes (If Equipped) : With a Bose
Centerpoint sound system, adjusts the DSP
modes. See “DSP Modes (If Equipped)” in
AM-FM Radio (8 Inch Screen) 0109.
Bluetooth Audio
If equipped, music may be played from a
paired Bluetooth device. See Bluetooth
(Overview for 8 Inch Screen) 0123 or Bluetooth (Pairing and Using the Phone for 8
Inch Screen)
0123 or
Bluetooth (Voice Recognition for 8 Inch
Screen) 0126 for help pairing a device.
The music can be controlled by either the
infotainment controls, or the controls on the
device.
Music can be launched by touching Media
on the infotainment display.
To play music through Bluetooth: 1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home Page or
through the applications tray. Touch
Media and then scroll until Bluetooth
displays.
Bluetooth Audio Menu
Touch Menu on the infotainment display to
access the Bluetooth Audio menu. The
following may be available:
Tone : Touch + or –to adjust the tone
settings. See AM-FM Radio (8 Inch Screen)
0 109.
Touch the Back icon on the infotainment
display to go back to the previous menu. Auto Volume (If Equipped) :
This feature
adjusts the volume based on the speed of
the vehicle. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
Manage Bluetooth Devices : Touch to go to
the Bluetooth page to add or delete devices.
When selecting Bluetooth audio, the radio
may not be able to launch the audio player
on the connected device to start playing.
When the vehicle is not moving, choose the
connected device to begin playback.
All devices launch audio differently. When
selecting Bluetooth audio as a source, the
radio may show as paused on the display.
Touch play on the device or touch
rto
begin playback.
Some phones support sending Bluetooth
music information to display on the radio.
When the radio receives this information, it
will check to see if any is available and
display it. For more information about
supported Bluetooth features, see
www.gm.com/bluetooth.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
118 Infotainment System
OnStar System
OnStar System (8 Inch Screen)
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. All OnStar functions that
can be performed with the buttons can be
done using the app. To open the app, select
the OnStar icon on the Home Page. Featuresvary by region and model. Features are
subject to change. For more information on
this feature, see my.buick.com/learn
Voice Recognition
Voice Recognition (8 Inch Screen)
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel controls or by touching
gon
the infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches such as selecting a song or
artist to play from a media device would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by pressing one or two controls,
and are not supported by voice commands. In general there are flexible ways to speak
commands for completing the tasks. Most of
them, except voice keypad, can be
completed in a single command. If the task
takes more than one command to complete,
the first command should be to indicate the
kind of task to be performed. The system
replies with prompts that lead you through
a dialog to enter the necessary information.
Voice recognition can be used when the
ignition is on or when Retained Accessory
Power (RAP) is active.Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition, or touch
g
on the infotainment display.
2. The audio system mutes and the system plays a prompt followed by a beep.
3. Wait until after the beep completes, then clearly speak one of the commands
described in this section.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 119
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gon the steering wheel
controls again.
For example, if the prompt seems to be
taking too long to finish, press
gagain
and the beep should happen right away.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer prompts
provide more information regarding the
supported actions.
.Short prompts: The short prompts provide
simple instructions about what can be
stated.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Screen Displays
While a voice recognition session is active,
there will be corresponding options on
screens displayed. Manual interaction in the
voice recognition session is permitted.
Interaction during a voice session may be
completed entirely using voice commands,
or some selections may expedite a session.
If a selection is made using a manual
control, the dialog will progress in the same way as if the selection was made through a
voice command. Once the system is able to
complete the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch the Home Page. Touching this icon
will terminate a voice recognition session
which was initiated by touching the icon
on the infotainment display.
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and display the screen from which voice
recognition was initiated.
.Presscon the steering wheel controls
to terminate the voice session and show
the display from which voice recognition
was initiated.
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are either naturally stated in sentence
form, or direct commands that state the
application and the task.
For best results:
.Listen for the prompt and wait for the
beep before saying a command or reply.
.Say “Help” or look at the infotainment
display for example commands.
.Voice recognition prompt can be
interrupted while it is playing by pressing
gon the steering wheel controls again.
For example, if the prompt seems to be
taking too long to finish, to speak the
command without waiting for the prompt
to complete, press
gagain and wait for
the beep.
.Speak the command naturally, not too
fast, not too slow. Use direct commands
without a lot of extra words.
.Usually Phone and Audio commands can
be spoken in a single command.
For example, “Call David Smith at work,”
“Play” followed by the artist or song
name, or “Tune”followed by the radio
station number.