Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 147
Podcasts :TouchHnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Auxiliary Jack
This vehicle has an auxiliary input jack in
the center console. Possible auxiliary audio
sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park). Connect a 3.5mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, touch More and then touch AUX to
make the source active.
Shuffle and Browse are not available in the
AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth (Overview
for 7 Inch Screen) 0149 or
Bluetooth (Pairing and Using a Phone for 7
Inch Screen) 0149 for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device. To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio (7 Inch Screen) 0141.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 149
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Phone
Bluetooth (Overview for 7 Inch
Screen)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g: Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0106.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for 7 Inch Screen)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 153
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable. Aftermarket
or third-party cables may not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection (if equipped)
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Climate Controls 161
Caution (Continued)
lines in the rear glass. These actions may
damage the rear defogger. Repairs would
not be covered by the vehicle warranty.
Air Vents
Use the louvers located on the air vents to
change the direction of the airflow.
Use the thumbwheels near the air vents to
control the amount of airflow or to shut off
the airflow.
Operation Tips
.Keep all outlets open whenever possible
for best system performance.
.Keep the paths under all seats clear of
objects to help circulate the air inside the
vehicle more effectively.
.Clear away any ice, snow, or leaves from
the air inlets at the base of the
windshield that can block the flow of air
into the vehicle.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.Use of non-GM approved hood deflectors
can adversely affect the performance of
the system.
Maintenance
Air Intake
Clear away any ice, snow, or leaves from
the air intake at the base of the windshield
that can block the flow of air into the
vehicle.
Passenger Compartment Air Filter
The filter removes dust, pollen, and other
airborne irritants from outside air that is
pulled into the vehicle.
The filter should be replaced as part of
routine scheduled maintenance. See
Maintenance Schedule0267. To find out
what type of filter to use, see Maintenance
Replacement Parts 0276.
1. Open the glove box completely and disconnect the damper on the
outboard side.
2. Push in both sides of the glove box andpull to remove.
3. Open the filter cover by releasing tabson both sides and pulling up the cover.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 167
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.The Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off the
edge of a road onto the shoulder while
driving. Follow these tips:1. Ease off the accelerator and then,
if there is nothing in the way, steer the
vehicle so that it straddles the edge of
the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues —such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
170 Driving and Operating
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control
0185.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right to
clear the area around the front wheels. Turn
off any traction system. Shift back and forth
between R (Reverse) and a low forward gear,
spinning the wheels as little as possible. To
prevent transmission wear, wait until the
wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting,
and press lightly on the accelerator pedal
when the transmission is in gear. Slowly
spinning the wheels in the forward and
reverse directions causes a rocking motion
that could free the vehicle. If that does not get the vehicle out after a few tries, it
might need to be towed out. If the vehicle
does need to be towed out, see
Towing the
Vehicle 0255.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it may properly carry, the Tire
and Loading Information label and the
Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)
Warning (Continued)
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Example Label
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The Tire and
Loading Information label shows the
number of occupant seating
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 183
Manual Mode
Driver Shift Control (DSC)
DSC allows you to shift an automatic
transmission similar to a manual
transmission. To use the DSC feature:1. Move the shift lever from D (Drive) rearward to M (Manual Mode).
While driving in manual mode, the
transmission will remain in the driver
selected gear. When coming to a stop in
the manual position, the vehicle will
automatically shift into 1 (First) gear. 2. Press the + (plus) end of the button on
the top of the shift lever to upshift,
or press the −(minus) end of the button
to downshift.
The instrument cluster will change from the
currently displayed message to the letter
“M,” for Manual position, and a number
indicating the requested gear.
While using the DSC feature, the
transmission will have firmer shifting and
sportier performance. This can be used for
sport driving or when climbing hills to stay
in gear longer or to downshift for more
power or engine braking.
The transmission will only allow you to shift
into gears appropriate for the vehicle speed
and engine revolutions per minute (rpm):
.The transmission will not allow shifting to
the next higher gear if the vehicle speed
or engine rpm is too low.
.The transmission will not allow shifting to
the next lower gear if the vehicle speed
or engine rpm is too high.
Drive Systems
All-Wheel Drive
If equipped, this feature transfers engine
power, as required, to all four wheels. It is
fully automatic, and adjusts itself as needed
for road conditions.
When using a compact spare tire on an
All-Wheel Drive (AWD) vehicle, the system
automatically detects the compact spare and
disables AWD to protect the system.
A Driver Information Center (DIC) message
will display on the instrument cluster. See
Vehicle Messages 088. To restore AWD
operation and prevent excessive wear on the
system, replace the compact spare with a
full-size tire as soon as possible. See
Compact Spare Tire 0252.
AWD will be disabled and the message will
display if there is excessive wheel spin.
When the system cools down, AWD will be
restored.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 187
{Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
The vehicle has a Traction Control System
(TCS) or StabiliTrak/Electronic Stability
Control (ESC) system that begins to limit
wheel spin while using cruise control and
the cruise control will automatically
disengage. See Traction Control/Electronic
Stability Control 0185. If a collision alert
occurs when cruise control is activated,
cruise control is disengaged. See Forward
Collision Alert (FCA) System 0192. When
road conditions allow you to safely use it
again, cruise control can be turned back on.
If the brakes are applied, cruise control
disengages.
o: Press to turn the cruise control system
on or off. A white indicator comes in the
instrument cluster when cruise is turned on.
RES/+ : If there is a set speed in memory,
move the thumbwheel up briefly to resume
to that speed or hold upward to accelerate.
If cruise control is already active, use to
increase vehicle speed.
SET/− :Move the thumbwheel down briefly
to set the speed and activate cruise control.
If cruise control is already active, use to
decrease speed.
n: Press to disengage cruise control
without erasing the set speed from memory. Setting Cruise Control
If
ois on when not in use, SET/−
or RES/+
could get bumped and go into cruise when
not desired. Keep
ooff when cruise control
is not being used.
To set a speed:
1. Press
oto turn cruise control on.
2. Get up to the speed desired.
3. Move the thumbwheel down toward SET/− and release it.
4. Remove your foot from the accelerator.
The cruise control indicator on the
instrument cluster turns green after cruise
control has been set to the desired speed.
See Instrument Cluster 076.
Resuming a Set Speed
If the cruise control is set at a desired speed
and then the brakes are applied or
nis
pressed, the cruise control is disengaged
without erasing the set speed from memory.
Once the vehicle speed is about 40 km/h
(25 mph) or greater, move the thumbwheel
up toward RES/+ briefly. The vehicle returns
to the previously set speed.