2021 BUICK ENCORE display

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 241
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light, defined above, flashes for about
one minute and then stays on for the
remainder of the ignition cycle. A DIC
warning message may also display. The
malfunction light and DIC warning message,
if equipped, come on at each ignition cycle
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and the DIC message, if equipped,
should go off after the road tire is
replaced and the sensor matching process
is performed successfully. See "TPMS
Sensor Matching Process" later in this
section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message, if equipped,
should go off after successfullycompleting the sensor matching process.
See "TPMS Sensor Matching Process" later
in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message, if equipped, should go off
when the TPMS sensors are installed and
the sensor matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. See
Buying
New Tires 0244.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message,
if equipped, come on and stay on.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message, if equipped, should go off at the
next ignition cycle. The sensors are matched
to the tire/wheel positions, using a TPMS
relearn tool, in the following order: driver
side front tire, passenger side front tire,
passenger side rear tire, and driver side rear.
See your dealer for service or to purchase a
relearn tool. A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or call
1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions 0174.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
242 Vehicle Care
3. Use the MENU button to select theVehicle Information Menu (Menu 2) in
the Driver Information Center (DIC).
4. Use the thumbwheel (or up and down arrows) to scroll to the Tire Pressure
Menu Item screen.
5. Press and hold the SET/CLR button to begin the sensor matching process.
A message requesting acceptance of the
process may display.
6. If requested, press the SET/CLR button again to confirm the selection.
The horn sounds twice to signal the
receiver is in relearn mode and the TIRE
LEARN or TIRE LEARNING ACTIVE message
displays on the DIC screen.
7. Start with the driver side front tire.
8. Place the relearn tool against the tire sidewall, near the valve stem. Then press
the button to activate the TPMS sensor.
A horn chirp confirms that the sensor
identification code has been matched to
this tire and wheel position.
9. Proceed to the passenger side front tire, and repeat the procedure in Step 8.
10. Proceed to the passenger side rear tire, and repeat the procedure in Step 8. 11. Proceed to the driver side rear tire, and
repeat the procedure in Step 8. The horn
sounds two times to indicate the sensor
identification code has been matched to
the driver side rear tire, and the TPMS
sensor matching process is no longer
active. The TIRE LEARN or TIRE LEARNING
ACTIVE message on the DIC display
screen goes off.
12. Turn the vehicle off.
13. Set all four tires to the recommended air pressure level as indicated on the Tire
and Loading Information label.
Tire Inspection
We recommend that the tires, including
the spare tire, if the vehicle has one, be
inspected for signs of wear or damage
at least once a month.
Replace the tire if:
.The indicators at three or more
places around the tire can be seen.
.There is cord or fabric showing
through the tire's rubber.
.The tread or sidewall is cracked, cut,
or snagged deep enough to show
cord or fabric.
.The tire has a bump, bulge, or split.
.The tire has a puncture, cut, or other
damage that cannot be repaired well
because of the size or location of the
damage.
Tire Rotation
Tires should be rotated every 12 000 km
(7,500 mi). See Maintenance Schedule
0 267.
Tires are rotated to achieve a more
uniform wear for all tires. The first
rotation is the most important.
Anytime unusual wear is noticed, rotate
the tires as soon as possible, check for
proper tire inflation pressure, and check
for damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheel alignment.
See When It Is Time for New Tires 0243
and
Wheel Replacement 0247.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 263
streaks and attract dirt. Do not use
solutions that contain strong or
caustic soap.
.Do not heavily saturate the upholstery
when cleaning.
.Do not use solvents or cleaners containing
solvents.
Interior Glass
To clean, use a terry cloth fabric dampened
with water. Wipe droplets left behind with a
clean dry cloth. If necessary, use a
commercial glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use abrasive
cleaners on automotive glass. Abrasive
cleaners or aggressive cleaning may
damage the rear window defogger.
Cleaning the windshield with water during
the first three to six months of ownership
will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover gently, so
that the speaker will not be damaged. Clean
spots with water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a sponge
or soft, lint-free cloth dampened with
water.
.When heavily soiled, use warm soapy
water.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth. 3. Start on the outside edge of the soil and
gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
264 Vehicle Care
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened with
water to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a mild soap
solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
(Continued)
Caution (Continued)
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners containing
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can (Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Service and Maintenance 267
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0170.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0196.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0203.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 208.
Once a Month
.Check the tire inflation pressures. See Tire
Pressure 0238.
.Inspect the tires for wear. See Tire
Inspection 0242.
.Check the windshield washer fluid level.
See Washer Fluid 0216.
Engine Oil Change
When the CHANGE ENGINE OIL SOON DIC
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0210.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
294 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 294
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 295
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System (8 Inch Screen)
0 118 or
OnStar System (7 Inch Screen) 0148 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
296 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0290.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Connected Services 299
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display. For
other vehicles press
=as follows.
Cancel Route 1. Press
=. System responds: “OnStar
ready,” then a tone. 2. Say
“Cancel route.” System responds:
“Do you want to cancel directions?”
3. Say “Yes.”System responds: “OK, request
completed, thank you, goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System responds
with the next three maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with the
last direction given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and distance
to the destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.