Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0164, Driving
Environment 0164, and Vehicle Design
0 164.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
28 Seats and Restraints
There is an armrest on the inboard side of
the driver seat. To raise or lower the
armrest, push up or pull down on the
armrest.
Folding Seatback
The front passenger seatback folds flat.
{Warning
If you fold the seatback forward to carry
longer objects, such as skis, be sure any
such cargo is not near an airbag. In a
crash, an inflating airbag might force that
object toward a person. This could cause
severe injury or even death. Secure
objects away from the area in which an
airbag would inflate. For more
information, seeWhere Are the Airbags?
0 40 and
Vehicle Load Limits 0170.
{Warning
Things you put on this seatback can
strike and injure people in a sudden stop
or turn, or in a crash. Remove or secure
all items before driving. To fold the seatback:
1. Lower the head restraint all the way. See Head Restraints 024.
2. Move the seat as far back as possible. See Seat Adjustment 025.
3. Lift the lever fully and fold the seatback
forward.
If necessary, move the seat belt out of
the way to access the lever.
4. Continue lowering the seatback until it is completely folded and locks in place.
To raise the seatback: 1. Lift the lever fully to unlock the seatback. Then, raise the seatback and
push it rearward until it re-engages. 2. Push and pull on the seatback to make
sure it is locked in place.
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
Rear Seats
Rear Seat Reminder
If equipped, the message REAR SEAT
REMINDER LOOK IN REAR SEAT displays
under certain conditions indicating there
may be an item or passenger in the rear
seat. Check before exiting the vehicle.
This feature will activate when a second row
door is opened while the vehicle is on or up
to 10 minutes before the vehicle is turned
on. There will be an alert when the vehicle
is turned off. The alert does not directly
detect objects in the rear seat; instead,
under certain conditions, it detects when a
rear door is opened and closed, indicating
that there may be something in the
rear seat.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
44 Seats and Restraints
Passenger Sensing System
The vehicle has a passenger sensing system
for the front outboard passenger position.
The passenger airbag status indicator will
light on the instrument panel when the
vehicle is started.
United States
Canada
The words ON and OFF, or the symbols for
on and off, will be visible during the system
check. When the system check is complete,
either the word ON or OFF, or the symbol
for on or off, will be visible. See Passenger
Airbag Status Indicator 080. The passenger sensing system turns off the
front outboard passenger frontal airbag and
knee airbag (if equipped) under certain
conditions. No other airbag is affected by
the passenger sensing system.
The passenger sensing system works with
sensors that are part of the front outboard
passenger seat. The sensors are designed to
detect the presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag and knee
airbag (if equipped) should be allowed to
inflate or not.
According to accident statistics, children are
safer when properly secured in a rear seat
in the correct child restraint for their weight
and size.
Whenever possible, children aged 12 and
under should be secured in a rear seating
position.
Never put a rear-facing child seat in the
front. This is because the risk to the
rear-facing child is so great if the airbag
inflates.
{Warning
A child in a rear-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates. This is
because the back of the rear-facing child
restraint would be very close to the
inflating airbag. A child in a
forward-facing child restraint can be
seriously injured or killed if the passenger
frontal airbag inflates and the passenger
seat is in a forward position.
Even if the passenger sensing system has
turned off the front outboard passenger
airbag(s), no system is fail-safe. No one
can guarantee that an airbag will not
deploy under some unusual circumstance,
even though the airbag(s) are off.
Never put a rear-facing child restraint in
the front seat, even if the airbag is off.
If securing a forward-facing child restraint
in the front outboard passenger seat,
always move the seat as far back as it
will go. It is better to secure child
restraints in the rear seat. Consider using
another vehicle to transport the child
when a rear seat is not available.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
64 Seats and Restraints
Securing Child Restraints (With
the Seat Belt in the Front Seat)
This vehicle has airbags. A rear seat is a
safer place to secure a forward-facing child
restraint. SeeWhere to Put the Restraint
0 53.
In addition, the vehicle has a passenger
sensing system which is designed to turn off
the front outboard passenger frontal airbag
and knee airbag (if equipped) under certain
conditions. See Passenger Sensing System
0 44 and
Passenger Airbag Status Indicator 080 for
more information, including important
safety information.
Never put a rear-facing child seat in the
front. This is because the risk to the
rear-facing child is so great if the airbag
deploys.
{Warning
A child in a rear-facing child restraint can
be seriously injured or killed if the front
outboard passenger frontal airbag
inflates. This is because the back of the
rear-facing child restraint would be very
(Continued)
Warning (Continued)
close to the inflating airbag. A child in a
forward-facing child restraint can be
seriously injured or killed if the front
outboard passenger frontal airbag inflates
and the passenger seat is in a forward
position.
Even if the passenger sensing system has
turned off the front outboard passenger
airbag(s), no system is fail-safe. No one
can guarantee that an airbag will not
deploy under some unusual circumstance,
even though the airbag(s) are off.
Secure rear-facing child restraints in a
rear seat, even if the airbag(s) are off.
If you secure a forward-facing child
restraint in the front outboard passenger
seat, always move the seat as far back as
it will go. It is better to secure the child
restraint in a rear seat.
SeePassenger Sensing System 044 for
additional information.
If the child restraint uses a top tether, see
Lower Anchors and Tethers for Children
(LATCH System) 054 for top tether anchor
locations. Do not secure a child seat in a position
without a top tether anchor if a national or
local law requires that the top tether be
anchored, or if the instructions that come
with the child restraint say that the top
tether must be anchored.
In Canada, the law requires that
forward-facing child restraints have a top
tether, and that the tether be attached.
When using the lap-shoulder belt to secure
the child restraint in this position, follow the
instructions that came with the child
restraint and the following instructions:
1. Move the seat as far back as it will go before securing the forward-facing child
restraint. Move the seat upward or the
seatback to an upright position,
if needed, to get a tight installation of
the child restraint.
When the passenger sensing system has
turned off the front outboard passenger
frontal airbag and knee airbag (if
equipped), the OFF indicator on the
passenger airbag status indicator should
light and stay lit when you start the
vehicle. See Passenger Airbag Status
Indicator 080.
2. Put the child restraint on the seat.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 81
driven with the light on, be sure to turn off
all accessories, such as the radio and air
conditioner.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is in Service Mode. SeeIgnition
Positions 0174.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0202.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required. To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades.
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :
A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If equipped with capless fuel fill: If fuel
has been added to the vehicle using the
capless funnel adapter, make sure that it
has been removed. See “Filling the Tank
with a Portable Gas Can” underFilling the
Tank (Capless Fuel Fill) 0197 or
Filling the Tank (Capped Fuel Fill) 0198.
The diagnostic system can detect if the
adapter has been left installed in the
vehicle, allowing fuel to evaporate into
the atmosphere. A few driving trips with
the adapter removed may turn off the
light.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 89
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction inperformance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, brakes, thermal, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
Vehicle Personalization (8 Inch
Screen)
Use the audio system controls to access the
personalization menus for customizing
vehicle features.
To see if your vehicle has the 8 inch screen,
see
Overview (8 Inch Screen) 0105.
The following are all possible personalization
features. Depending on the vehicle, some
may not be available.
To access the personalization menus: 1. Touch SETTINGS on the Home Page of the infotainment display.
2. Touch the desired feature to display a list of available options.
3. Touch to select the desired feature setting.
4. Press BACK on the center stack or touch
Son the infotainment display to return
to the previous menu or exit.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 107
Audio
Touch the Audio icon to display the active
audio source page. Available sources are AM,
FM, SXM (if equipped), MyMedia, USB,
Bluetooth, and AUX Input.
Phone
Touch the Phone icon to display the Phone
main page. SeeBluetooth (Overview for 8
Inch Screen) 0123 or
Bluetooth (Pairing and Using the Phone for 8
Inch Screen) 0123 or
Bluetooth (Voice Recognition for 8 Inch
Screen) 0126.
Projection
Touch the Projection icon to activate Android
Auto or Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto (8 Inch Screen)
0 128.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using apps requires
Internet connectivity which can be accessed
with a data plan through the vehicle’s
built-in 4G LTE Wi-Fi hotspot, if equipped, or a compatible mobile device hotspot. On
most mobile devices, activation of the Wi-Fi
hotspot is in the vehicle’s Settings menu
under Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle Wi-Fi
hotspot, if equipped, touch the myBuick icon
on the Home Page or contact an OnStar
Advisor. The vehicle must have active OnStar
or connected service and a payment method
on file.
Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
my.buick.com/learn.
Settings
Touch the Settings icon to display the
Settings menu. See
Settings (8 Inch Screen)
0 129.Applications Tray
The applications tray is at the top center of
the display. The applications tray can have
three to five applications.
To add an application from the Home Page
to the applications tray:
1. Touch and hold any icon on the Home Page to enter edit mode.
2. Drag the icon to the applications tray. To remove an item from the applications
tray, drag the icon from the applications
tray back to the Home Page.
Adding or removing applications from the
applications tray will not remove them from
the Home Page.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
154 Infotainment System
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable.
Aftermarket or third-party cables may
not work.
.Connecting the phone over Bluetooth.
SeeBluetooth (Overview for 7 Inch
Screen) 0149 or
Bluetooth (Pairing and Using a Phone
for 7 Inch Screen) 0149.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page. 2. Select Phones
3. Touch
4next to the phone to be
disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.buick.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack. Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
Settings (7 Inch Screen)
The settings menu may be organized into
three categories.
Select the desired category by touching
System, Apps, or Vehicle.
To access the menus:
1. Touch the Settings icon on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.