Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0187, Driving
Environment 0187, and Vehicle Design
0 187.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 33
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 33
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Seat Adjustment . . . . . . . . . . . . . . . . . 35
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 36
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Heated Front Seats . . . . . . . . . . . . . . . . . . . . . 40
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . 43
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
How to Wear Seat Belts Properly . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 46
Seat Belt Use During Pregnancy . . . . . . . . 48
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . 49
Safety System Check . . . . . . . . . . . . . . . . . . . 49
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . 50 Where Are the Airbags? . . . . . . . . . . . . . . . . 51
When Should an Airbag Inflate? . . . . . . . . 53
What Makes an Airbag Inflate? . . . . . . . . . 54
How Does an Airbag Restrain? . . . . . . . . . 54
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Passenger Sensing System . . . . . . . . . . . . . . 55
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 59
Airbag System Check . . . . . . . . . . . . . . . . . . . 60
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . 60
Infants and Young Children . . . . . . . . . . . . . 62
Child Restraint Systems . . . . . . . . . . . . . . . . 64
Where to Put the Restraint . . . . . . . . . . . . . 65
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . 66
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . . 73
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . . 74
Head Restraints
{
Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
Front Seats
The vehicle's front seats have adjustable
head restraints in the outboard seating
positions.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 41
The heated seats will not turn on during a
remote start unless the heated seat feature
is enabled in the vehicle
personalization menu.
SeeRemote Vehicle Start 013 and
Vehicle Personalization 0114.
Folding Seatback
The front passenger seatback may fold flat.
{Warning
If you fold the seatback forward to carry
longer objects, such as skis, be sure any
such cargo is not near an airbag. In a
crash, an inflating airbag might force that
object toward a person. This could cause
severe injury or even death. Secure
objects away from the area in which an
airbag would inflate. Where Are the
Airbags? 051. Vehicle Load Limits 0193.
{Warning
Things you put on this seatback can
strike and injure people in a sudden stop
or turn, or in a crash. Remove or secure
all items before driving. To fold the seatback:
1. Lower the head restraint all the way. See Head Restraints 033
2. Move the seat as far back as possible. See Seat Adjustment 035 or
Power Seat Adjustment 035
3. Lift the lever fully and fold the seatback
forward. If necessary, move the seat belt
out of the way to access the lever.
4. Continue lowering the seatback until it is completely folded and locks in place.
To raise the seatback: 1. Lift the lever fully to unlock the seatback. Then, raise the seatback and
push it rearward until it re-engages. 2. Push and pull on the seatback to make
sure it is locked in place.
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
Rear Seats
Rear Seat Reminder
If equipped, the message REAR SEAT
REMINDER LOOK IN REAR SEAT displays
under certain conditions indicating there
may be an item or passenger in the rear
seat. Check before exiting the vehicle.
This feature will activate when a rear door is
opened while the vehicle is on or up to
10 minutes before the vehicle is turned on.
There will be an alert when the vehicle is
turned off. The alert does not directly detect
objects in the rear seat; instead, under
certain conditions, it detects when a rear
door is opened and closed, indicating that
there may be something in the rear seat.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
44 Seats and Restraints
Why Seat Belts Work
When riding in a vehicle, you travel as fast
as the vehicle does. If the vehicle stops
suddenly, you keep going until something
stops you. It could be the windshield, the
instrument panel, or the seat belts!
When you wear a seat belt, you and the
vehicle slow down together. There is more
time to stop because you stop over a longer
distance and, when worn properly, your
strongest bones take the forces from the
seat belts. That is why wearing seat belts
makes such good sense.
Questions and Answers About Seat Belts
Q: Will I be trapped in the vehicle after acrash if I am wearing a seat belt?
A: You could be— whether you are
wearing a seat belt or not. Your chance
of being conscious during and after a
crash, so you canunbuckle and get out,
is much greater if you are belted.
Q: If my vehicle has airbags, why should I have to wear seat belts?
A: Airbags are supplemental systems only.
They work withseat belts —not instead
of them. Whether or not an airbag is
provided, all occupants still have to
buckle up to get the most protection.
Also, in nearly all states and in all
Canadian provinces, the law requires
wearing seat belts.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about
seat belts and children, including smaller
children and infants. If a child will be riding
in the vehicle, see Older Children060 or Infants and Young Children
062. Review
and follow the rules for children in addition
to the following rules.
It is very important for all occupants to
buckle up. Statistics show that unbelted
people are hurt more often in crashes than
those who are wearing seat belts.
There are important things to know about
wearing a seat belt properly..Sit up straight and always keep your feet
on the floor in front of you (if possible).
.Always use the correct buckle for your
seating position.
.Wear the lap part of the belt low and
snug on the hips, just touching the
thighs. In a crash, this applies force to the
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
46 Seats and Restraints
Never route the lap or shoulder belt over an
armrest.
{Warning
The seat belt can be pinched if it is
routed under plastic trim on the seat,
such as trim around the rear seatback
folding handle or side airbag. In a crash,
pinched seat belts might not be able to
provide adequate protection. Never allow
seat belts to be routed under plastic trim
pieces.
Lap-Shoulder Belt
All seating positions in the vehicle have a
lap-shoulder belt.The following instructions explain how to
wear a lap-shoulder belt properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.
2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be engaged. See
Child Restraint Systems
0 64. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
Engaging the child restraint locking
feature in the front outboard seating
position may affect the passenger
sensing system. See Passenger Sensing
System 055.
If the webbing locks in the latch plate
before it reaches the buckle, tilt the latch
plate flat to unlock.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
50 Seats and Restraints
Warning (Continued)
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced. New parts and repairs may be necessary
even if the seat belt system was not being
used at the time of the crash.
Have the seat belt pretensioners checked if
the vehicle has been in a crash, or if the
airbag readiness light stays on after you
start the vehicle or while you are driving.
See
Airbag Readiness Light 095.
Airbag System
The vehicle has the following airbags:
.A frontal airbag for the driver
.A frontal airbag for the front outboard
passenger
.A knee airbag for the driver
.A knee airbag for the front outboard
passenger
.A seat-mounted side impact airbag for the
driver
.A seat-mounted side impact airbag for the
front outboard passenger
.Seat-mounted side impact airbags for the
second row outboard passengers
.A roof-rail airbag for the driver and for
the rear passengers seated directly behind
the driver
.A roof-rail airbag for the front outboard
passenger and the rear passengers seated
directly behind the front outboard
passenger
All vehicle airbags have the word AIRBAG on
the trim or on a label near the deployment
opening.
For frontal airbags, the word AIRBAG is on
the center of the steering wheel for the
driver and on the instrument panel for the
front outboard passenger.
For knee airbags, the word AIRBAG is on the
lower part of the instrument panel.
For seat-mounted side impact airbags, the
word AIRBAG is on the side of the seatback
or side of the seat closest to the door.
For roof-rail airbags, the word AIRBAG is on
the ceiling or trim.
Airbags are designed to supplement the
protection provided by seat belts. Even
though today's airbags are also designed to
help reduce the risk of injury from the force
of an inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things to know
about the airbag system:
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 51
{Warning
You can be severely injured or killed in a
crash if you are not wearing your seat
belt, even with airbags. Airbags are
designed to work with seat belts, not
replace them. Also, airbags are not
designed to inflate in every crash. In
some crashes seat belts are the only
restraint. SeeWhen Should an Airbag
Inflate? 053.
Wearing your seat belt during a crash
helps reduce your chance of hitting
things inside the vehicle or being ejected
from it. Airbags are “supplemental
restraints” to the seat belts. Everyone in
the vehicle should wear a seat belt
properly, whether or not there is an
airbag for that person.
{Warning
Because airbags inflate with great force
and faster than the blink of an eye,
anyone who is up against, or very close
to, any airbag when it inflates can be
seriously injured or killed. Do not sit
(Continued)
Warning (Continued)
unnecessarily close to any airbag, as you
would be if sitting on the edge of the
seat or leaning forward. Seat belts help
keep you in position before and during a
crash. Always wear a seat belt, even with
airbags. The driver should sit as far back
as possible while still maintaining control
of the vehicle. The seat belts and the
front outboard passenger airbags are
most effective when you are sitting well
back and upright in the seat with both
feet on the floor.
Occupants should not lean on or sleep
against the door or side windows in
seating positions with seat-mounted side
impact airbags and/or roof-rail airbags.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Always
secure children properly in the vehicle. To
read how, seeOlder Children 060 or
Infants and Young Children 062.
There is an airbag readiness light on the
instrument cluster, which shows the airbag
symbol.
The system checks the airbag electrical
system for malfunctions. The light tells you
if there is an electrical problem. See Airbag
Readiness Light 095.
Where Are the Airbags?
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
52 Seats and Restraints
The driver frontal airbag is in the center of
the steering wheel.
The front outboard passenger frontal airbag
is in the passenger side instrument panel.
The driver knee airbag is below the steering
column. The front outboard passenger knee
airbag is below the glove box.
Driver Side Shown, Passenger Side Similar
The driver and front outboard passenger
seat-mounted side impact airbags are in the
side of the seatbacks closest to the door.
On vehicles with second row seat-mounted
side impact airbags, they are in the sides of
the seatback closest to the door.
Driver Side Shown, Passenger Side Similar
The roof-rail airbags for the driver, front
outboard passenger, and rear outboard
passengers are in the ceiling above the side
windows.
{Warning
If something is between an occupant and
an airbag, the airbag might not inflate
properly or it might force the object into
that person causing severe injury or even
death. The path of an inflating airbag (Continued)