Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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162 Infotainment System
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page. 2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Ignore on
the infotainment display
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 163
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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172 Infotainment System
.Traction Control–the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts –the number of times
the driver was alerted for following a
vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64,374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear All Teen Keys and PIN from
the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0347.
"Made for iPod," and "Made for iPhone,"
mean that an electronic accessory has been
designed to connect specifically to iPod or
iPhone, respectively, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this accessory with iPod or iPhone may affect
wireless performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
If you decide to continue service after your
trial, your selected subscription plan will
automatically renew thereafter. You will be
charged at then-current rates. Fees and taxes
apply. Please see the SiriusXM Customer
Agreement at siriusxm.com for complete
terms and how to cancel, which includes
calling SiriusXM at 1-866-635-2349. All fees
and programming are subject to change.
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
Agreement available at www.siriusxm.com.
SiriusXM service is only available in the
48 contiguous United States and Canada.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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186 Driving and Operating
Driving and Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . 187
Driving Environment . . . . . . . . . . . . . . . . . . . 187
Vehicle Design . . . . . . . . . . . . . . . . . . . . . . . . . 187
Driving for Better Fuel Economy . . . . . . . 187
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 187
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 188
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 188
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 190
Driving on Wet Roads . . . . . . . . . . . . . . . . . 190
Hill and Mountain Roads . . . . . . . . . . . . . . . 191
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 192
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 193
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 193
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 196
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 196
Starting the Engine . . . . . . . . . . . . . . . . . . . . 198
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 198
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 202
Retained Accessory Power (RAP) . . . . . . . 203
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 203Shifting out of Park . . . . . . . . . . . . . . . . . . . 204
Parking over Things That Burn . . . . . . . . 204
Extended Parking . . . . . . . . . . . . . . . . . . . . . 204
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 204
Running the Vehicle While Parked . . . . . 205
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 205
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 207
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 207
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . 208
Antilock Brake System (ABS) . . . . . . . . . . 208
Electric Parking Brake . . . . . . . . . . . . . . . . . 209
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 210
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Adaptive Cruise Control (Camera) . . . . . . 214
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 223 Assistance Systems for Parking or
Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Assistance Systems for Driving . . . . . . . . 229
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Automatic Emergency Braking (AEB) . . . 232
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 235
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 235
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 237
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 239
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 239
Fuels in Foreign Countries . . . . . . . . . . . . . 239
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 239
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 239
Filling a Portable Fuel Container . . . . . . . 241
Trailer Towing
General Towing Information . . . . . . . . . . . 241
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 245
Towing Equipment . . . . . . . . . . . . . . . . . . . . 248
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 249
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Driving and Operating 187
Driving Information
Driver Behavior
Driving is an important responsibility. Driver
behavior, the driving environment, and the
vehicle's design all affect how well a vehicle
performs.
Being aware of these factors can help in
understanding how the vehicle handles and
what can be done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced or
prevented by the use of seat belts. In a
rollover crash, an unbelted person is
significantly more likely to die than a
person wearing a seat belt. In addition,
avoiding excessive speed, sudden or abrupt
turns, and drunken or aggressive driving can
help make trips safer and avoid the
possibility of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other times
where visibility or traction may be limited,such as on curves, slippery roads, or hilly
terrain. Unfamiliar surroundings can also
have hidden hazards.
Vehicle Design
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
This is because they have a higher ground
clearance and a narrower track or shorter
wheelbase than passenger cars. While these
design characteristics provide the driver with
a better view of the road, these vehicles do
have a higher center of gravity than other
types of vehicles. A utility vehicle does not
handle the same as a vehicle with a lower
center of gravity, like a car, in similar
situations.
Safe driver behavior and understanding of
the environment can help avoid a rollover
crash in any type of vehicle, including utility
vehicles.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible.
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.On AWD vehicles, see
All-Wheel Drive
0 207.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
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188 Driving and Operating
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 043.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
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Driving and Operating 189
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is
applied. Once the power assist is used up, it
can take longer to stop and the brake pedal
will be harder to push.
Steering
Electric Power Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
(Continued)
Caution (Continued)
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
The vehicle has electric power steering.
It does not have power steering fluid.
Regular maintenance is not required.
If power steering assist is lost due to a
system malfunction, the vehicle can be
steered, but may require increased effort.
If the steering assist is used for an extended
period of time while the vehicle is not
moving, power assist may be reduced. If the steering wheel is turned until it
reaches the end of its travel and is held
against that position for an extended period
of time, power steering assist may be
reduced.
Normal use of the power steering assist
should return when the system cools down.
See your dealer if there is a problem.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.The Antilock Brake System (ABS) allows
steering while braking.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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190 Driving and Operating
Off-Road Recovery
The vehicle's right wheels can drop off the
edge of a road onto the shoulder while
driving. Follow these tips:1. Ease off the accelerator and then, if there is nothing in the way, steer the
vehicle so that it straddles the edge of
the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize warning clues
—such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle. (Continued)