2021 BUICK ENCORE GX Service mode

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
198 Driving and Operating
the vehicle in Service Mode. The instruments
and audio systems will operate when the
vehicle is on, but the vehicle will not be able
to be driven. The engine will not start in
Service Mode. Press the button again to turn
the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start in any
other position. To restart the engine when
the vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0249.
Gasoline Engine Starting Procedure
1. With the Keyless Access system, the
Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation 07
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down. 2. If the engine does not start after five to
10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/ STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off the
engine to help conserve fuel. It has
components designed for the increased
number of starts.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
206 Driving and Operating
Caution (Continued)
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 193
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral)
with the engine running at high speed
may damage the transmission. The
repairs would not be covered by the
vehicle warranty. Be sure the engine is
not running at high speed when shifting
the vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is
too hot.
Driving under this condition can damage
the vehicle. Stop and idle the engine to
cool the automatic transmission fluid.
This message clears when the
transmission fluid has cooled sufficiently.
D : This position is for normal driving.
If more power is needed for passing, press
the accelerator pedal down.
Caution
If the vehicle does not shift gears, the
transmission could be damaged. Have the
vehicle serviced right away.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission.
The repair will not be covered by the
vehicle warranty. If the vehicle is stuck,
do not spin the tires. When stopping on
a hill, use the brakes to hold the vehicle
in place.
L : Allows the driver to select the range of
gear positions. See Manual Mode0207.
Operating Modes
The transmission may operate in a lower
gear than normal to improve vehicle
performance. The engine speed may be
higher and there may be an increase in
noise during the following conditions:
.When climbing a grade.
.When driving downhill.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
228 Driving and Operating
Turn off RPA when towing a trailer.
Automatic Parking Assist (APA) with
Braking
If equipped, APA searches for and steers the
vehicle into parallel and perpendicular
parking spots. When using APA, you must
still shift gears, while the system applies the
brakes and accelerator. A display and
audible beeps help to guide parking
maneuvers.
Do not use APA when towing a trailer.
{Warning
APA may not detect objects in the
parking space, objects that are soft or
narrow, objects high off the ground such
as flatbed trucks, objects below ground
level such as large potholes, or moving
objects (e.g. pedestrians). Always verify
that the parking space is appropriate for
parking a vehicle. APA does not respond
to changes in the parking space, such as
movement of an adjacent vehicle, or a
person or object entering the parking
space. APA does not detect or avoid(Continued)
Warning (Continued)
traffic that is behind or alongside of the
vehicle. Always be prepared to stop the
vehicle during the parking maneuver.
Press switch
Oon the center console to
enable the system to search for a parking
space that is large enough and within 1.5 m
(5 ft) of the vehicle. The vehicle speed must
be below 30 km/h (18 mph). The system
cannot:
.Detect whether it is a legal parking space.
.Park exactly lined up with the vehicle
next to it if the spot is approached at an
angle or if the parking space is angled.
.Park exactly centered in a spot that is
marked too large.
.Always detect short curbs.
When enabled, APA searches for parallel
parking spaces to the right of the vehicle. To
search for a parking space to the left, turn
on the left turn signal or, if available,
change the side selection in the
infotainment display. To switch the parking mode between
parallel and perpendicular, touch icons on
screen during the search process or,
if available, change the parking mode in the
infotainment display.
After completely passing a large enough
space, an audible beep occurs.
A red stop symbol and a shift to reverse
message are displayed.
If the vehicle is in R (Reverse), but does not
steer into the expected space, this may be
because the system is maneuvering the
vehicle into a previously detected space. The
APA system does not need service.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
266 Vehicle Care
6. Verify coolant level after the engine isshut off and the coolant is cold.
If necessary, repeat coolant fill procedure
Steps 1–6.
If the coolant still is not at the proper
level when the system cools down again,
see your dealer.
Caution
If the pressure cap is not tightly installed,
coolant loss and engine damage may
occur. Be sure the cap is properly and
tightly secured.
Automatic Coolant Service Fill Instruction
If equipped, this feature assists in filling and
removing air from the cooling system after
service of components or when coolant is
added after being too low.
To activate the fill and air removal process:
1. With a cold system, open the surge tank cap and add coolant to the indicated
mark on the surge tank.
2. Connect the vehicle to a battery charger.
3. Turn the ignition to Service Mode. See Ignition Positions 0196.
4. Turn off the air conditioning. 5. Set the parking brake.
6. At the same time, press the accelerator
and the brake for two seconds, then
release.
At the end of the cycle, check the coolant
level in the surge tank and add coolant if it
is low. Turn off the vehicle, allow the Engine
Control Module (ECM) to go to sleep, about
two minutes, and repeat Steps 3-7.
Listen for pump activation and movement of
the control valves while watching the level
of the coolant in the surge tank. If the tank
empties, turn the ignition off, carefully
remove the surge tank cap, refill to the
indicated mark, and repeat Steps 4-7. The fill
and air removal process will run for
approximately 10 minutes.
Engine Overheating
The vehicle has an engine coolant
temperature gauge to warn of the engine
overheating. See Engine Coolant
Temperature Gauge 094.
If the decision is made not to lift the hood
when this warning appears, get service help
right away. See Roadside Assistance Program
0 342. If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Then check to see if the engine cooling fan
is running. If the engine is overheating, the
fan should be running. If it is not, do not
continue to run the engine. Have the vehicle
serviced.
Caution
Do not run the engine if there is a leak
in the engine cooling system. This can
cause a loss of all coolant and can
damage the system and vehicle. Have
any leaks fixed right away.
If Steam Is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
(Continued)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Vehicle Care 275
Bulb Replacement
For the proper type of replacement bulbs,
or any bulb changing procedure not listed in
this section, contact your dealer.
Caution
Do not replace incandescent bulbs with
aftermarket LED replacement bulbs. This
can cause damage to the vehicle electrical
system.
This vehicle may be equipped with desiccant
to reduce fogging inside the headlamp due
to moisture. If fogging continues for a long
time, see your dealer for service.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized gas inside
and can burst if you drop or scratch the
bulb. You or others could be injured. Be
sure to read and follow the instructions
on the bulb package.
LED Lighting
This vehicle has several LED lamps. For
replacement of any LED lighting assembly,
contact your dealer.
Headlamps and Sidemarker Lamps
Base Level Headlamp Assembly
The base model vehicle has halogen
high-beam and low-beam headlamps, an LED
turn signal lamp, and a DRL and parking
lamp on the headlamp assembly.
Driver Side Shown, Passenger Side Similar
1. Low-Beam Headlamp
2. High-Beam Headlamp
High-Beam Headlamp/Low-Beam
Headlamp
1. Open the hood. See Hood0253.
2. Remove the headlamp bulb access cover.
3. Turn the bulb counterclockwise and pull
straight back.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
296 Vehicle Care
{Warning
Overinflating a tire could cause the tire
to rupture and you or others could be
injured. Do not exceed the maximum
pressure listed on the tire sidewall.
SeeTire Sidewall Labeling 0288 and
Vehicle Load Limits 0193.
If the tire is overinflated by more than
35 kPa (5 psi), the horn will sound multiple
times and the turn signal lamp will continue
to flash for several seconds after filling
stops.
To release and correct the pressure, while
the turn signal lamp is still flashing, briefly
press the center of the valve stem. When
the recommended pressure is reached, the
horn sounds once.
If the turn signal lamp does not flash within
15 seconds after starting to inflate the tire,
the tire fill alert has not been activated or is
not working.
If the hazard warning flashers are on, the
tire fill alert visual feedback will not work
properly.
The TPMS will not activate the tire fill alert
properly under the following conditions:
.There is interference from an external
device or transmitter.
.The air pressure from the inflation device
is not sufficient to inflate the tire.
.There is a malfunction in the TPMS.
.There is a malfunction in the horn or turn
signal lamps.
.The identification code of the TPMS
sensor is not registered to the system.
.The battery of the TPMS sensor is low.
If the tire fill alert does not operate due to
TPMS interference, move the vehicle about
1 m (3 ft) back or forward and try again.
If the tire fill alert feature is not working,
use a tire pressure gauge.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel
position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message, if equipped, should go off at the
next ignition cycle. The sensors are matched
to the tire/wheel positions, using a TPMS relearn tool, in the following order: driver
side front tire, passenger side front tire,
passenger side rear tire, and driver side rear.
See your dealer for service or to purchase a
relearn tool. A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or call
1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle or place the vehicle in Service
Mode. See Ignition Positions 0196.
3. Use SELECTor
o/pto select the
Vehicle in the Base Level Driver
Information Center (DIC). Or Use SELECT
or
o/pto select the Info page in the
Uplevel Driver Information Center (DIC).
4. Use the thumbwheel to scroll to the Tire Pressure Learn Menu Item (Base DIC) or
the Tire Pressure Menu Item screen
(Uplevel DIC).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Technical Data 335
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 335
Service Parts Identification . . . . . . . . . . . . . 335
Vehicle Data
Capacities and Specifications . . . . . . . . . . 336
Engine Drive Belt Routing . . . . . . . . . . . . . 338
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0336 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar that
you can scan for the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
a label in the rear storage area.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
342 Customer Information
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Buick Rewards points.
F: Chat with online help representatives.
Visit my.buick.com and create an account
today.
Buick Owner Centre (Canada) mybuick.ca
Visit the Buick Owner Centre at mybuick.ca
(English) or my.buick.ca (French) to access
similar benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle. To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Buick reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Buick
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of
enough fuel for the vehicle to get to the
nearest service station.