Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Vehicle Care 315
Caution (Continued)
This could cause damage that would not
be covered by the vehicle warranty.
Solvents or aggressive cleaners may harm
underhood components. The usages of these
chemicals should be avoided.
Recommend water only.
A pressure washer may be used, but care
must be utilized. The following criteria must
be followed:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below 80 °C
(180 °F).
.Spray nozzle with a 40 degree wide angle
spray pattern or wider must be used.
.Nozzle must be kept at least 30 cm (1 ft)
away from all surfaces.
Finish Care
Application of aftermarket clearcoat sealant/
wax materials is not recommended.
If painted surfaces are damaged, see your
dealer to have the damage assessed and
repaired. Foreign materials such as calcium
chloride and other salts, ice melting agents,
road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can
damage the vehicle's finish if they remain
on painted surfaces. Wash the vehicle as
soon as possible. If necessary, use
non-abrasive cleaners that are marked safe
for painted surfaces to remove foreign
matter.
Occasional hand waxing or mild polishing
should be done to remove residue from the
paint finish. See your dealer for approved
cleaning products.
Do not apply waxes or polishes to uncoated
plastic, vinyl, rubber, decals, simulated
wood, or flat paint as damage can occur.
Caution
Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
finish may damage it. Use only
non-abrasive waxes and polishes that are
made for a basecoat/clearcoat paint finish
on the vehicle.
To keep the paint finish looking new, keep
the vehicle garaged or covered whenever
possible. Protecting Exterior Bright Metal Moldings
Caution
Failure to clean and protect the bright
metal moldings can result in a hazy
white finish or pitting. This damage
would not be covered by the vehicle
warranty.
The bright metal moldings on the vehicle
are aluminum, chrome, or stainless steel. To
prevent damage always follow these
cleaning instructions:
.Be sure the molding is cool to the touch
before applying any cleaning solution.
.Use only approved cleaning solutions for
aluminum, chrome, or stainless steel.
Some cleaners are highly acidic or contain
alkaline substances and can damage the
moldings.
.Always dilute a concentrated cleaner
according to the manufacturer’s
instructions.
.Do not use cleaners that are not intended
for automotive use.
.Use a nonabrasive wax on the vehicle
after washing to protect and extend the
molding finish.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
318 Vehicle Care
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. See“Finish Care” previously in this
section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Immediately
remove any soils. Newspapers or dark
garments can transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Using a mild soap solution,
immediately remove hand lotions,
sunscreen, and insect repellent from all
interior surfaces or permanent damage may
result.
Use cleaners specifically designed for the
surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not spray
cleaners on any switches or controls.
Remove cleaners quickly.
Before using cleaners, read and follow all
safety instructions on the label. While
cleaning the interior, open the doors and
windows to get proper ventilation.
To prevent damage, do not clean the
interior using the following cleaners or
techniques:
.Never use a razor or any other sharp
object to remove soil from any interior
surface.
.Never use a brush with stiff bristles.
.Never rub any surface aggressively or
with too much pressure.
.Do not use laundry detergents or
dishwashing soaps with degreasers. For
liquid cleaners, use approximately
20 drops per 3.8 L (1 gal) of water.
A concentrated soap solution will create
streaks and attract dirt. Do not use
solutions that contain strong or
caustic soap.
.Do not heavily saturate the upholstery
when cleaning.
.Do not use solvents or cleaners containing
solvents.
Interior Glass
To clean, use a terry cloth fabric dampened
with water. Wipe droplets left behind with a
clean dry cloth. If necessary, use a
commercial glass cleaner after cleaning with
plain water.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
324 Service and Maintenance
Engine Air Filter Change
When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the engine
air filter should be replaced at the earliest
convenience. Reset the engine air filter life
system after the engine air filter is replaced.
SeeEngine Air Filter Life System 0260.
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Rotate the tires, if recommended for the
vehicle, and perform the following services.
See Tire Rotation 0297.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0258 and
Engine Oil Life System 0260.
.Check the air filter life percentage.
If necessary, replace the engine air filter
and reset the engine air filter life system.
See Engine Air Filter Life System.
.Check engine coolant level. See Cooling
System 0262.
.Check windshield washer fluid level. See
Washer Fluid 0267.
.Check tire inflation pressures. See Tire
Pressure 0292.
.Inspect tire wear. See Tire Inspection
0 297.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior Care
0 314.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0314.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect halfshafts and driveshafts
for excessive wear, lubricant leaks, and/or
damage including: tube dents or cracks,
constant velocity joint or universal joint
looseness, cracked or missing boots, loose
or missing boot clamps, center bearing
excessive looseness, loose or missing
fasteners, and axle seal leaks.
.Check restraint system components. See
Safety System Check 049.
.Visually inspect fuel system for damage
or leaks.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. See Exterior
Care 0314.
.Check automatic transmission shift lock
control function. See Automatic
Transmission Shift Lock Control Function
Check 0272.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 272.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Visually inspect gas strut for signs of
wear, cracks, or other damage. Check the
hold open ability of the strut. If the hold
open is low, service the gas strut. See Gas
Strut(s) 0274.
.Inspect sunroof track and seal,
if equipped. See Sunroof031.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
326 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Normal
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 261.
(2) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter. (3)
Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced.
(5) Or every five years, whichever comes
first. See Cooling System 0262.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed. (7)
Replace brake fluid every five years. See
Brake Fluid 0269.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0272.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0274.
(10) Replace air conditioning desiccant every
seven years.
(11) The oil pump drive belt and the timing
belt on the LIH engine must be replaced at
150,000 miles (240,000 km) or 15 years,
whichever comes first.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
328 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 261.
(2) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(3) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0262.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0269.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0272.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0274.
(10) Replace air conditioning desiccant every
seven years.
(11) The oil pump drive belt and the timing
belt on the LIH engine must be replaced at
150,000 miles (240,000 km) or 15 years,
whichever comes first.
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0314.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
356 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myBuick mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myBuick mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app to
compatible Apple and Android smartphones.
Buick users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Index 363
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 90
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .27
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 128
J
JackAuxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Jump Starting - North America . . . . . . . . . . . 308
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 288
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Daytime Running (DRL) . . . . . . . . . . . . . . . . 123
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 121
Exterior Lighting Battery Saver . . . . . . . . . 127
Headlamps and Sidemarker . . . . . . . . . . . . 275
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 235
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 237
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . 100
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 46
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 72
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Illumination Control . . . . . . . . . . . . . . . . . . . 125
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 95
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Brake System Warning . . . . . . . . . . . . . . . . . 98
Charging System . . . . . . . . . . . . . . . . . . . . . . . 96
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 103
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 99 Lights (cont'd)
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 102
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . 103
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . 103
High/Low Beam Changer . . . . . . . . . . . . . . 122
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . 100
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . 102
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 95
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Service Electric Parking Brake . . . . . . . . . . . 99
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . 101
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Low Fuel Warning Light . . . . . . . . . . . . . . . . . 102
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . 66
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 36