2021 BUICK ENCLAVE infotainment

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Driving and Operating 207
2. Open the hood and unwrap the electricalcord. The bundled cord is on the driver
side of the engine compartment, in front
of the battery. See Engine Compartment
Overview 0261.
Check the heater cord for damage. If it is
damaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
(Continued)
Warning (Continued)
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts. If you do not, it could be
damaged.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
To shift into P (Park): 1. Press the brake pedal and come to complete stop.
2. Press the button on top of the shift lever to shift into P (Park). See Automatic
Transmission 0210.
3. The P indicator on the shift lever will turn red when the vehicle is in P (Park).

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Driving and Operating 231
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. SeeRadio Frequency Statement
0 346.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC),
Front Park Assist (FPA), Rear Park Assist
(RPA), Surround Vision, and Rear Cross
Traffic Alert (RCTA) may help the driver park
or avoid objects. Always check around the
vehicle when parking or backing.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press Home or Back on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph) while in D (Drive).
1. View Displayed by the Camera
1. View Displayed by the Camera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may display to show
that RPA or RCTA has detected an object.
This triangle changes from amber to red and
increases in size the closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.
Surround Vision
If equipped, Surround Vision shows an
image of the area surrounding the vehicle,
along with the front or rear camera views

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
232 Driving and Operating
on the infotainment display. The front
camera is in the grille or near the front
emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is above the license plate.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen
sooner, press any button on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph).
{Warning
The Surround Vision cameras have blind
spots and will not display all objects near
the corners of the vehicle. Folding outside
mirrors that are out of position may not
display surround view correctly. Always
check around the vehicle when parking or
backing.
1. Views Displayed by the SurroundVision Cameras
2. Area Not Shown
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
Camera Views
Touch the camera view buttons along the
bottom of the infotainment display.
Available views will differ depending on
vehicle options.
Front/Rear Standard View : Displays an
image of the area in front or behind the
vehicle. Touch Front/Rear Standard View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
If equipped, the front view camera also
displays when the Park Assist system
detects an object within 30 cm (12 in).

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Driving and Operating 233
Front/Rear Junction View :Displays a front
or rear cross traffic view that shows objects
directly to the left and right of the front or
back of the vehicle. Touch Junction View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
Front/Rear Overhead View : Displays a front
or rear overhead view of the vehicle.
Touching the button will toggle between the
two views.
Front/Rear Bowl View : Displays a view of
the vehicle from either the front or the back
of the vehicle. Touch Bowl View on the
infotainment display when a camera view is
active. Touching the button multiple times
will toggle between forward and rearward
views. Park Assist and RCTA overlays are not
available when Bowl View is active.
Side Forward/Rearward View : Displays a
view that shows objects next to the front or
rear sides of the vehicle. Touch Side
Forward/Rearward View on the infotainment
display when a camera view is active.
Touching the button multiple times will
toggle between forward and rearward views. Park Assist and RCTA overlays are not
available when Side Forward/Rearward View
is active.
Hitch View :
Assists while connecting to a
trailer. Displays a zoomed-in view of the
hitch to help align the vehicle’s hitch ball
with the trailer coupler. Shifting into
P (Park) while in this view will automatically
engage the Electric Parking Brake (EPB).
Guidance Lines : Displays available
guidelines. The horizontal markings
represent distance from the vehicle.
Top Down View : Displays an image of the
area surrounding the vehicle, along with
other views in the infotainment display. Top
Down can be enabled or disabled by
pressing the Top Down View button multiple
times.
Hitch Guidance
If equipped, this feature displays a single,
centered guideline on the camera display to
assist with aligning a vehicle’s hitch ball
with a trailer coupler. Select the trailer
guidance line button, then align the trailer
guidance line over the trailer coupler.
Continuously steer the vehicle to keep the
guidance line centered on the coupler when
backing. RVC Park Assist overlays will not display when the trailer guidance line is
active. Hitch Guidance is only available in
Standard View.
To check the trailer when in a forward gear
above 12 km/h (8 mph), touch CAMERA on
the infotainment display to view the rear
camera. Touch X to exit the view or it will
be removed automatically after
eight seconds.
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before
making a lane change, always check the
mirrors and glance over your shoulder.
Improper use could result in serious
injury to you or others.
Park Assist
With Front and Rear Park Assist, as the
vehicle moves at speeds of less than 8 km/h
(5 mph) the sensors on the bumpers may
detect objects up to 1.2 m (4 ft) in front, (if
equipped with Front Park Assist), and 1.5 m

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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234 Driving and Operating
(5 ft) behind the vehicle within a zone 25 cm
(10 in) high off the ground and below
bumper level. These detection distances may
be shorter during warmer or humid weather.
Blocked sensors will not detect objects and
can also cause false detections. Keep the
sensors clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car wash in
freezing temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
Front and Rear Park Assist
Rear Park Assist
The instrument cluster may have a park
assist display with bars that show “distance
to object” and object location information
for the Park Assist system. As the object
gets closer, more bars light up and the bars
change color from yellow to amber to red.
An obstacle is also indicated by audible beeps. The interval between the beeps
becomes shorter as the vehicle gets closer
to the obstacle.
When an object is first detected in the rear
both sides of the Safety Alert Seat will pulse
two times. When an object is very close
(<0.6 m (2 ft) in the vehicle rear, or <0.3 m
(1 ft) in the vehicle front), a continuous beep
will sound from the front or rear. Beeps for
FPA are higher pitched than for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA shows a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
three beeps sound from the left or right,
depending on the direction of the detected
vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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282 Vehicle Care
FusesUsage
F1 Body control module 6
F2 Diagnostic link
F3 Electric steering column lock
F4 Rear USB port F5 Rear sunshade/Park/ Reverse/Neutral/
Drive/Low
F6 Heating, ventilation, and air conditioning
F7 Body control module 3
F8 Adaptive front lighting system
F9 Right front heated seat
F10 Airbag F11 –
F12 Amplifier
F13 Body control module 7
F14 Left front heated seat F15 –
F16 Sunroof Fuses
Usage
F17 Communication gateway module
F18 Instrument cluster/Head up display
F19 Body control module 1
F20 Wireless charger module
F21 Body control module 4
F22 Infotainment
F23 Body control module 2
F24 Park/Reverse/Neutral/ Drive/Low
F25 Park assist/Shifter interface board
F26 Communications integration module
F27 Video
F28 Radio/Heating, ventilation, and air
conditioning display
F29 Radio
F30 Steering wheel controls Fuses
Usage
F31 Front blower
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat F35 Feed/Body control module 4
F36 Electric power steering F37 Power outlet/Wireless charger/Accessory
F38 Body control module 8
F39 Steering wheel controls backlighting
Circuit Breakers/ Minifuse Usage
F40 –
F41 –
F42 Auxiliary power outlet (CB)/Lighter (minifuse)

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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338 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 338
Customer Assistance Offices . . . . . . . . . . . 340
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Online Owner Center . . . . . . . . . . . . . . . . . . 340
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Roadside Assistance Program . . . . . . . . . . 341
Scheduling Service Appointments . . . . . . 342
Courtesy Transportation Program . . . . . 343
Collision Damage Repair . . . . . . . . . . . . . . . 343
Publication Ordering Information . . . . . . 345
Radio Frequency Statement . . . . . . . . . . . 346
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 346
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 347
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Event Data Recorders . . . . . . . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Infotainment System . . . . . . . . . . . . . . . . . . 348Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-521-7300. In Canada, contact
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English) or
1-800-263-7854 (French).

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 Customer Information
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0350.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.