
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Customer Information 343
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled“Limited Warranty and
Owner Assistance Information” furnished
with each new vehicle provides detailed
warranty coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options: Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.
Collision Damage Repair
If the vehicle is involved in a collision and it
is damaged, have the damage repaired by a
qualified technician using the proper
equipment and quality replacement parts.
Poorly performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
350 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 351
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0346.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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352 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0256. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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356 Connected Services
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Buick on social media.
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route,
help locate hotels, or book a room. These
services vary by market.
Diagnostics
By monitoring and reporting on the vehicle’s
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.buick.com. Message and data rates may
apply.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Index 361
Gauges (cont'd)Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights and Indicators . . . . . . . . . . 93
General Information Service and Maintenance . . . . . . . . . . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Global Positioning System (GPS) . . . . . . . . . . 153
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
Guidance Problems with the Route . . . . . . . . . . . . . . 154
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 125
HD Radio Technology . . . . . . . . . . . . . . . . . . . . 136
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 276
Daytime Running Lamps (DRL) . . . . . . . . . 124 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
High-Beam On Light . . . . . . . . . . . . . . . . . . . 108
High/Low Beam Changer . . . . . . . . . . . . . . 123
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 108
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 87
Heated and Ventilated Front Seats . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183, 187
High Voltage Devices and Wiring . . . . . . . . 277
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . 108
High-Speed Operation . . . . . . . . . . . . . . . . . . . 292
Hill and Mountain Roads . . . . . . . . . . . . . . . . 198
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . . 217
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How to Wear Seat Belts Properly . . . . . . . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183, 187
I
If the System Needs Service . . . . . . . . . . . . . .154
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 203
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . 105
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . 105
Infants and Young Children, Restraints . . . . 64
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 345
Infotainment System . . . . . . . . . . . . . . . . . . . . 348
Instrument Cluster . . . . . . . . . . . . . . . . . . . . 94, 96
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 129
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Jump Starting - North America . . . . . . . . . . . 309
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 286
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Daytime Running (DRL) . . . . . . . . . . . . . . . . 124
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 122

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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366 Index
SystemsDriver Assistance . . . . . . . . . . . . . . . . . . . . . . 229
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Text Telephone (TTY) Users . . . . . . . . . . . . . . 340
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . 26
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 299
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Compact Spare . . . . . . . . . . . . . . . . . . . . . . . . 309
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 300
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 303
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 291, 292
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 107
Pressure Monitor Operation . . . . . . . . . . . 294
Pressure Monitor System . . . . . . . . . . . . . . 293
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 286
Terminology and Definitions . . . . . . . . . . . 289 Tires (cont'd)
Uniform Tire Quality Grading . . . . . . . . . . 300
Wheel Alignment and Tire Balance . . . . 301
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 301
When It Is Time for New Tires . . . . . . . . . 298
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . .214
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . 105
Towing
Driving Characteristics . . . . . . . . . . . . . . . . . 246
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
General Information . . . . . . . . . . . . . . . . . . . 246
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 312
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Trailer Sway Control (TSC) . . . . . . . . . . . . . 255
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Traction Control System (TCS)/StabiliTrakLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Trademarks and License Agreements . . . . . .174
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 255
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 264
Transportation Program, Courtesy . . . . . . . 343
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Turn and Lane-Change Signals . . . . . . . . . . . . 125
U
Uniform Tire Quality Grading . . . . . . . . . . . . 300
Universal Remote System . . . . . . . . . . . . . . . . . 118 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Using the Navigation System . . . . . . . . . . . . .143
Using the System . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Identification Number (VIN) . . . . . . . . . . . . 334
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Personalization . . . . . . . . . . . . . . . . . . . . . . . . . 114