2021 AUDI Q8 reset

4M8012721BF
Radio
A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion list. sets using the presets list > page 215.


Online radio: no playback from online ra-_ | Check if a data plan has been purchased for the applicable
dio. country and it is available > page 196.

219

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed > page 234.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on
CDs/DVDs or mobile devices. Audi is not responsi-
ble for damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 228, On-
line additional data. However, in some cases, the
additional information may not be displayed.
220
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 192.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. Audi recommends finalizing
the recording process when creating multisession
CDs. Multisession DVDs are not supported.
(1) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/-DVDs with a 3.1 inch
(8 cm) diameter, non-circular CDs/DVDs
(shaped CDs), cleaning CDs, and protective
rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
G) Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.

4M8012721BF
Media

Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 82.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 222, fig. 151).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple devices
and MTP devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 221.
— USB device > page 222.
— DVD & page 221.
— External device: you can connect external devi-
ces via Bluetooth and use the Bluetooth audio
player > page 221, or you can connect an exter-
nal device directly to the Audi music interface
=> page 222.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device, the symbol for a source may
change. The device name may be displayed (for
example: myPhone).
> Select a track from the categories in the media
center > page 224.
Playing media files using the multifunction
steering wheel
Requirement: a media source must contain me-
dia files > page 223.
> Select the radio/media tab in the instrument
cluster.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select in
the instrument cluster: the LE] button > Switch
to radio/Switch to media.
G) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.
223

Media

Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 196.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
DVD playback parental cntrl.
Playback of video DVDs can be restricted based
on age restrictions using parental control.
Displaying the DVD parental control menu
> Applies to: MMI: Select on the home screen:
MEDIA > ©} > DVD playback parental cntrl..
> Enter the PIN for parental control. The PIN set
at the factory is 1234.
> Press OK.
Switching the rating level on and off
Requirement: the DVD parental control menu
must be displayed.
> Select: DVD playback parental cntrl. > a rating
level (for example, level 5) > *, or
> To remove all restrictions, press Off.
Eight different protection levels can be set for
parental control. If you set the parental control
level at level 5, all DVDs from levels 1 - 5 can be
played. Video DVDs with a higher level will not
play.
Changing the PIN
Requirement: the DVD parental control menu
must be displayed.
> Select: Change PIN > enter a new PIN for pa-
rental control > OK.
> Repeat the entry and press OK.
G) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
OTe TN]
Depending on the vehicle equipment, the follow-
ing properties for media files may be supported
by the DVD drive and the connection for USB stor-
age devices:

Audio/video files

DVD drive: audio CDs (up to 80 min) with CD text (artist, album,
Supported media
song)*, CD-ROMs with a capacity of up to 700 MB; DVD+R/RW; DVD
video; DVD audio with audio tracks that are compatible with a DVD
video player;
Audi music interface: mobile devices > page 222 (such as an iPhone,
MTP player, USB storage device in “USB Device Subclass 1 and 6” that
conforms to USB 2.0: USB sticks, USB MP3 players (Plug-and-Play-ca-
pable), external USB flash drives and hard drives

File system

USB storage device: exFAT, FAT, FAT32, NTFS
USB storage device partitions (primary/logical*): 2 per USB connec-
tion
CD/DVD file systems: ISO9660, Joliet, UDF

228

Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 234.
234
— Map material update for the navigation system
=> page 208.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 192, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 23 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 23.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.

Checking and Filling


— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.

G) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system

B4M-0135)

Fig. 164 Engine compartment: washer fluid reservoir cap
Observe the safety precautions > page 242, Gen-
eral information.
The windshield washer reservoir © contains the
cleaning solution for the windshield/rear window
and the headlight washer system* > fig. 164,
=> page 244. The reservoir capacity can be found
in > page 314.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
254
Messages
gs Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
C) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing a certain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.

4M8012721BF
Checking and Filling

If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
255

4M8012721BF

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Adjusting the volume.............0005 161
Automatic activation.................. 160
Cleaning the sensors and camera........ 281
Deactivating rear cross-traffic assist. ... . 166
Park.assist plus; < - eses ss eee% ss eeaes es 170
Parking:aid plus « cisvie s & coe 6 soos ao wre 159
Parking space search.................. 167
Peripheral cameras................-4. 162
Rearview cametaies . 2 sccm so ewan vo exe y 162
Remote controlled parking............. 173
Switching off maneuver assist.......... 179
Trailerview's 2 ssn sees 2 o meow oo eee 2 ¥ 163
Parking and maneuvering............... 159
Parking brake
refer to Electromechanical parking brake. 106
Parking lightSivn « s mew ¢ o mews o ewney 3 ween a SL
Parking lock emergency release.......... 100
Partition Wetec s = ems sv seme s s meen ob eee 86
Pass-through...........2--..0 eee eee ee 86
Pedals. .... 2.2... cece eee eee eee eee 99
Pedestrian detection................04. 131
Perchlorate ....... 0... cee eee eee 308
Performance/torque display
refer to Sport displays.................. 15
Peripheral cameras.............--000-- 162
Phone
Connecting a second mobile device...... 182
Disconnecting a mobile device.......... 183
Sete S crnics ao serene «meme « w anene © memes w 188
Phonebook
refer to Directory.............0 eee ae 186
PIN
4-digit myAudi PIN..............-..00- 32
PROLCCUONica « s wou + & wiseu s & vaewe ¢ ¥ cows 33
Playback (media) « « sscs sv sees se eee ve es 223
Podcast
refer to Online radio............6% 216,217
Polishing iss + « ccavusys @ cqees @ © meres +e Rees eee 282
POUlUtane Titers oss x = saeays & 2 emus x = eee a 90
Power closing (doors)..........seeeeeeeee 35
Power sourceS........-.-0-0-0 eee 82,222
Power window malfunction............... 46
Power windows...........--.0 eee eee eee 46
Malfunctions « < seas ss saws ¢ 2 eee de eee 46
Predictive control.............0..00000- 141
Predictive messages...............- 99,136
pre sense
refer to Audi presense................ 149
Presentation mode...............-.005- 211
Presets
Radio... 2... 2. eee eee 215
Presets list
feferto Presets. «= isas teresa veieas ce 215
Pressure
Tire pressure monitoring system.... 275,276
THRs. oo sowie oo ceusie © 6 arene © 8 aoe we meee 266
Profilespietures siswin x + scausm a 3 aimesm © 0 omawene eH 32
Progressive StESTING’s ¢ & mews ¢ x wows ¢ y news ¢ 114
Protectinng:cs < = saves ¢ = saree & © eewie +s owes 282
Pyrotechnic elements............-...0- 308
Q
QGUSUERO's sas « 5 Nees 5 EGS, eB Eo HaeeR 115
Selective wheel torque control.......... 116
R
Radio’: = «wes e s secu ss ween 5 s weree © ¥ eee = 212
Radio text. ....... cece eee eee eee 215
Station list... 00... . eee eee eee 212
Radio communications equipment........ 310
Radio equipment.............. 0c eee eee 310
Radio Standards Specification (RSS)....... 311
Railseanrion’s «ssw 2 women ae ones: ao mcm 2 © a 112
Rain/light sensor
Headlights ......... 0.0... ce eee ee eee §1
Intermittent mode (windshield wipers) .... 57
Random
Fefer to Shute: « 2 gems = 2 gems = noes 3s Fe 225
RAnGe’s « sane se neue 5 & mem 5 y ae GB ee 16
Reading lights................00. eee eee 54
Rear cross-traffic assist............000.. 166
Rear lid
refer to Luggage compartment lid........ 43
Rear lowering.......... 00.0 e cece eee eee 85
Rear seats... 0... eee cece eee 65
Rearview camera...... 0.0.2... 0 ee ee eee 162
Rear window defogger............-..0--- 92
Rear wiper blades
Changing ......... 0. cece ee eee eee eee 59
ClOaNiNG :: « s sees ¢ s ees 4 e een vo eee se oe 59