2021 AUDI Q7 phone

4M1012721BC
Media

not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
provide information about its “USB Device
Subclass”.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 224, Multimedia
connections/> page 223, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 237 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.

Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

233

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 224 using a USB adapter
=> page 224, fig. 156, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

234
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 194.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible in
vehicles without a navigation system or
without a detected vehicle position (GPS da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must be
logged into the mobile phone network
=> page 194.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 28.

4M1012721BC
Audi smartphone interface

— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
services through the MMI and does not as-
sume any responsibility for the content of
these services.
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 224.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 238. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 19. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 224.
Check if the requirements needed to connect a smartphone have been met.

235

Additional settings

> Press on the notification, or
> Open the notification in the notification center
on > page 22 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.

Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation

completes successfully.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=) in General information on page 194.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update

Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
238
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 234.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 194.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 238.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 237 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 183.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1. >

4M1012721BC
Additional settings

> Press and hold an element until the Options
menu is displayed.
> Press Delete.
If a device is listed multiple times, it will be de-
leted from all menu items.
PXe Keli a Cela] Mey Lately
Depending on the selected function, additional
options
may be available.
Requirement: the connected devices menu must
be displayed > page 238.
> Press ona menu item, such as Telephone 1.
» Press and hold an element until the Options
menu is displayed.
Bluetooth profile
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
Multi Media Interface
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
Subscriptions
Version information
Legal notes
Possible options:
— Software information
— About Audi connect
— About the data memory
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 234.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an element until the Options
menu is displayed.
> Press Legal notes.
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Select in the instrument cluster: vehicle func-
tions tab > page 13.
>» Press and hold the EI button on the multifunc-
tion steering wheel until the display appears.
Possible options:
— Engine code
— Software information
— Version information
Head-up display
Applies to: vehicles with head-up display
Requirement: the vehicle must be stationary and
the ignition must be switched on. The head-up
display is switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Head-up
display > Display contents > Show the license
text in the head-up display.
239

Additional information

Additional information
Brands and licenses
This manual does not contain any symbols, such
as ® or ™, to identify trademarks or registered
trademarks. However, the absence of these sym-
bols does not constitute a waiver of any rights as-
sociated with these names.
Apple, iPhone, iPod touch, Apple CarPlay, Light-
ning, and iTunes Radio are trademarks of Apple
Inc.
10S is a trademark or, in the USA and other coun-
tries, a registered trademark of Cisco and is used
under license.
Other product and manufacturer names may be
trademarks of their respective owners.
240

Fuses and bulbs




Fuse panel (d) (black)

No. | Equipment

Audi phone box

Climate control system, fragrance system

Head-up display

Audi music interface, USB input

Steering column lock

Upper/Lower display

W}OlN|/
Mm)
BR]
WIN
Instrument cluster

10 | DVD drive

11 | Light switch, switch panels

12 | Steering column electronics

13 | Volume control

14 | MMI Infotainment system control module

15 | Steering column adjustment


16 | Steering wheel heating














with plastic clip
Fig. 200 Left side of the luggage compartment: fuse panel
with plastic clip (plug-in hybrid drive*)
y 1 High-voltage heating, thermomanage-
ment
Air suspension/suspension control
6 |Automatic transmission control module
7 Rear seat heating, rear climate control sys-
tem controls
Third row seat adjustment
9 | Left tail light
10 | Front belt tensioner on driver's side
Luggage compartment lid central locking,
11 | fuel filler door, luggage compartment cov-
er
12 |Luggage compartment lid control module
Fuse panel @)
No. | Equipment
Fig. 199 Left side of the luggage compartment: fuse panel 1 | Rear climate control system blower
2 |Sound-amplifier
3 | Exhaust treatment, sound actuator
4 |Rear climate control system control panel
5 |Right trailer hitch light
300

4M1012721BC
Fuses and bulbs




















Fuse panel (2) (red) Fuse panel @ (red)
6 | Trailer hitch positioning motor 8 | Climate control system compressor
7 |Trailer hitch release 9 |Auxiliary battery control module
8 | Left trailer hitch light 10 | High-voltage battery
9 | Trailer hitch socket 11 |Charging system
10 |Allroad sport differential 12 Auxiliary heating and air conditioning ra-
11 | Exhaust treatment dio receiver
12 | Driver’s side rear safety belt tensioner 14 | Thermal management, coolant pumps
15 | Thermomanagement control module
Fuse panel (3) (brown)
No. | Equipment Fuse panel (5) (brown)
Driver assistance systems control module No. | Equipment
2. | Audi phone box Front seat heating
3 Front seat electronics, right lumbar sup- 9 | Exhaust treatment
port 10 Rear seat heating, rear climate control sys-
4 |Side assist tem controls
5 | Rear Seat Entertainment preparation 12 | Exhaust treatment
6 |Tire pressure monitoring system
7 |Exterior antenna Bulbs
8 Auxiliary heating radio receiver, tank mod-
ule
: Audi recommends having a bulb replaced by an
10 ae and telematics authorized Audi dealer or doris Audi i
Facility in cases of doubt. These facilities have
ll Convenience access and start authoriza- the correct tools and replacement parts as well
tion control module as the required technical knowledge.
12 | Garage door opener LED lights*
13 | Rearview camera, peripheral cameras
14 Convenience system control module, right yourveniee is equipped with maintenance-free
tail light

L5 Passenger’s side rear safety belt tensioner

16
Front belt tensioner on front passenger's
side

Fuse panel @) (red)

No. Equipment

Active roll stabilization

High-voltage battery

High-voltage battery water pump

Power electronics control module

Brake booster

Voltage converter


NI
oO)
uw)
BR)
Wl)
Ni
eR
Engine start

ights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.

AX

If you still would like to try replacing the
bulbs in your vehicle yourself, read the warn-
ings regarding working in the engine compart-
ment > A\ in General information on
page 245.
WARNING

© Note
Make sure the covers are fitted correctly on
the headlights lights so that no water will
301
>