2021 AUDI Q7 warning

4M1012721BC
Audi connect

established using the embedded SIM card
(eSIM).

ZA WARNING
Always follow the information found in > AV
in General information on page 194.

@) Note
Always follow the information found in >@ in
General information on page 194.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card
The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 194.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 194, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on. A
data plan must be available > page 198.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

Z\ WARNING
Always follow the information found in > A\
in General information on page 194.
() Note
Always follow the information found in © in
General information on page 194.
G@) Tips
The system complies with United States FCC
regulations and ISED regulations > page 311.

Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
@) Tips
—A myAudi user must be logged in for some
Audi connect Infotainment services.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > Au.
> To display the weather for a location, press ona
location in the list.
195
>

Audi connect

> To display the weather for your current loca-
tion, press on the location that is marked with
the crosshairs.
Requirement: route guidance must be active.
> To display the weather at your destination,
press on the location that is marked with the
flag PB.
Adding a location: select: WEATHER > Gu > Ina
new city > a location.
Removing a location: select: WEATHER > 44 > .Z
> one or more locations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEWS.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 197, Wi-Fi.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Select on the home screen:
CALENDAR.

ZA\ WARNING
Always follow the information found in > A\

in General information on page 194.
©) Note
Always follow the information found in >@ in
General information on page 194.

Functions on demand
Displaying purchased functions
Applies to: vehicles with functions on demand
Depending on the country and vehicle equip-
ment, you can purchase functions on demand
196
through a myAudi account in the myAudi app at
any time.
The following options are available for displaying
purchased functions in the vehicle.
> Applies to: MMI: Select on the home screen:
PURCHASES.
(i) Tips
— Equipment installed at the factory may be
displayed as purchased functions.
— The availability of functions in the myAudi
app varies depending on the country. For
additional information, visit my.audi.com.
— At the time this manual was printed, func-
tions on demand was a planned function.
Functions on demand is not available in your
vehicle.
Messages
Applies to: vehicles with functions on demand
If a message about a function that requires a Li-
cense is displayed, the function is no longer avail-
able. Check the MMI Purchases menu to see if
you have a license for this function or if the li-
cense has expired. Purchase the function if neces-
sary using functions on demand.
Audi connect vehicle
control services
yaa)
Applies to: vehicles with Audi connect vehicle control
Using Audi connect vehicle control services, you
can perform tasks such as viewing data about
your vehicle or control vehicle functions remote-
ly.
You can view and use services available for your
vehicle at my.audi.com or through the myAudi
app.
Information about the services and the corre-
sponding app was accurate at the time this man-
ual was printed. The scope of services depends
on the country and equipment. There may be
changes over the service life of the vehicle. >

4M1012721BC
Audi connect


ZA WARNING
— Always follow the information found in > AA
in General information on page 194.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control


Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 31.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.

Z\ WARNING
Always follow the information found in > AV
in General information on page 194.
@) Note
Always follow the information found in >@ in
General information on page 194.

197

4M1012721BC
Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 199.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 200.

ZA\ WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
@) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.

Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The services made availably by Audi
are only available within the mobile phone net-
work coverage area for the mobile phone service
provider selected by Audi.

—The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 199.
Making an emergency call
Applies to: vehicles with emergency call function

mi l
Fig. 142 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (@) to open it.
> Press and hold the emergency call button until
the LED () blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >
199

Emergency call

the emergency call button () will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 200.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 200, LED
status
and > page 200, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
508 Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
BS Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

) The availability of the services offered depends on the
country and may change in the future.
200
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Calling online roadside assistance
Applies to: vehicles with online roadside assistance

RAZ-0443


Fig. 143 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.

Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system



Fig. 144 Route guidance not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
>» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 204, fig. 145.
@ Open the intelligent search > page 203.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 207, Map operation.

ZA\ WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 19,
Traffic safety information.
— The route calculated by the navigation sys-

tem is a driving recommendation. Follow

202

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 194.
(i) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion using the upper display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.

4M1012721BC
Navigation



@ Displays the maximum permitted speed): Symbol Description
within city limits, on expressways, and on se Favorites > page 208
highways. S TT :
. . Bi Previous destinations display
@) Current vehicle position
@ Route information > page 213 Traffic information
© Name of the street on which you are current- —__ Colored warning symbols: traffic incidents
ly driving ahead that are on your route.
@ Start route guidance for a marked destina- — Grayed out warning symbols: traffic incidents
tion > page 205, Selecting a destination that are not on your route.
from the map — All traffic incidents will display in color when
@®) Display details for the destination route guidance is inactive.
= page 205 — Warning symbols with arrow: traffic incident
@ Intelligent search nearby that you have been routed around, for example
@ Adjust the map orientation. See also .
=>page 212
@ Navigation settings > page 212 Map operation
® Adjust the scale. Press the magnifying glass Applies to: vehicles with navigation system
to switch automatic zoom > page 212 on or You can operate the map > page 206, fig. 147
off directly on the map. The © symbol ap- with the movements described in the following
pears when this function is switched on. information.
® Marked destination. See > page 205, Select-
ing a destination from the map
Map contents (points of interest, favorites). > Drag your finger across the map in the desired
When there are multiple map contents in the direction.
immediate vicinity, the symbols are shown
stacked on the map. To display a list of indi-
vidual symbols, press a’; > fig. 148. Press on > Swipe your finger across the map in the desired
a POT in the list. direction and lift your finger off the map.
Moving the map
®
Moving the map quickly
@ — the map to the current vehicle posi- Zooming in on the map
ion
>» Place two fingers on the map and pull your fin-
gers apart, or
> Double-tap on the map with one finger.
@3) Traffic incidents and display of estimated
losses of time on the route.
— Green: traffic is flowing freely.
— Orange: stop-and-go traffic Zooming out on the map
Red: traffic jaitior traffic obstructions. » Place two fingers on the map and pull your fin-
Additional possible symbols on the map gers together, or
> Double-tap on the map with two fingers.
Symbol Description

@ Home address > page 208, Favor- Rotating the map
ites > Rotate the map using two fingers.
Business address > page 208, Fa-
vorites

Tilting the map

> Drag upward or downward with two fingers. >

D_ Only applies to vehicles without camera-based speed limit
display.
207

4M1012721BC

Navigation

Requirement: you must have created a myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
Downloading a map update
> Download the map update at my.audi.com and
store it on a USB flash drive. For additional in-
formation, visit my.audi.com.
Installing a map update
> Connect the USB flash drive to the Audi music
interface > page 224.
> Open the notification in the notification center
on > page 22 and press on the notification.
> Press Next. The status of the installation is
shown in the display.
Traffic incidents

Applies to: vehicles with navigation system and online traffic
information
oi nemurcu) tos
RAX-0152 Beeeukucuoucae kal
erence eta
Fig. 151 traffic information overview
Open traffic information
Requirement: the map must be displayed
=> page 207.
> Press on the traffic jam symbol in the side
menu on the map © page 206, fig. 147.
Display traffic report details
> Press on the traffic report @) > fig. 151.
> To display the previous or next traffic report,
press < or.
The following information can be displayed
> fig. 151:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
The predicted delay takes into account future
changes to the traffic situation on the route.
Press on an item ina list @ and select the
better route. More information can be found
under > page 208.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
@® The traffic messages are only shown when
route guidance is active. Press ona line to
display details about it.
(i) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— Traffic information is not available in some
countries.
Traffic rerouting
Applies to: vehicles with navigation system
By receiving traffic information, your MMI calcu-
lates a better route if available and the possible
time saved compared to the current route.
Traffic rerouting
> Start route guidance.
The MMI uses a notification or a note in the traf-
fic information @ > page 211, fig. 151 to indi-
cate a better route. You can decide which route
you would like to use.
To select a better route, you have the following
options:
> Notification: press F2. The better route will be
used for route guidance, or press on the notifi-
cation. Press on the information window for the
better route (for example @) > page 208,
fig. 150).
> Note in the traffic information: press on the
list entry @ > page 211, fig. 151. Press on the
information window for the better route (for
example (2) > page 208, fig. 150).
211