2021 AUDI Q5 tow

Care and cleaning





Component Situation Solution
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Decorative parts | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
and
trim
less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® anda
soft cloth


Carbon compo- Deposits clean the same way as painted parts > page 282
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution

2) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts {Deposits Mild soap solution®
and
trim

284

Emergency assistance

> Switch the ignition on.
Inflating a tire
> Move the switch (8) > fig. 185 on the compres-
sor into position I.
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
ZA\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
G@) Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
eet als}
Applies to: vehicles with tire mobility kit


> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
>» Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.

Z\ WARNING
Pay attention to the following after repairing
the tire:

290

— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.

(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
Gi) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 288.
> Set the parking brake.
> Select the “P” position.
» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 288 and the
spare tire > page 293.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.

ZA\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.

Emergency assistance


— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other

vehicle's engine compartment.

©) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
ere eeeurisela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
296
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck

or a special transporter.

@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 103.
— Switch Audi pre sense* off > page 170 when
loading the vehicle onto a vehicle carrier,
train, ship,
or other type of transportation, >

80B012721BA
Emergency assistance

or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 296.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 297,
=> page 298.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 52. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 111.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-



diately and consult an authorized Audi deal-
er or qualified repair facility.

Front towing loop
BX
Fig. 194 Front bumper: installing the towing loop

The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 288.
> Press the cap inward with brief, strong pressure
=> fig. 194. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

Z\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@ Tips
Depending on the model, the shape of the cap
can vary.

297

Emergency assistance


Rear towing loop

RAZ-1119


Fig. 195 Rear bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 288.
> Press the cap inward with brief, strong pressure
> fig. 195. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
>» After using, place the towing loop back in the
vehicle tool kit.


If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.


Depending on the model, the shape of the cap
can vary.
298

ROOF. = asec x avenue wo oewees o a awavi wo ame 46
also refer to Sunshade............-.04. 46
SUN VISOFS 2... eee eee 56
SUSPENSION s:csics x 0 exenem o> wm © 8 eR © «eee 116
Audi drive select. ..........ceeeee eee 115
Swapping calls...........0. 2. cee eee eee 193
Swerve assist... 0.00.00... cee eee eee 169
Symbols
Charging equipment.................. 129
NaVidatiOtie: « s sew 2 s eee + wees ee neem 5 209
TREE css x cman 4 x metas a x Kone we MRR 8 214
also refer to Indicator lights.............. 7
SYNC (button) ....................0.00005 93
SYSECIMMSEEEINGS siereroce » sswneze w 6 sswzers « & snowene 236
T
Tachometer........... 000 eee eee eae 12,14
Tail lights
Cleaning... .... eee eee eee eee 283
Techmicaldattar. . scausus x sexes « snanene oo sinses 313
Technical modifications ..........0..0005 308
Telephones ss sin <2 wimen 3 wm o orem a 3 a 186
Accepting/ending acall................ 192
Audi phone boxes « sssas cs esses ease eee 188
Charging the battery (USB)............. 188
Charging the battery (wireless) ......... 189
Connecting a mobile phone............ 186
Dialing anumber...............--.0.- 192
Exteriomamtenmas. . . cscs» 0 scene 6 a anni 0 6 188
Mobile device reminder signal.......... 190
Options during aphonecall............ 193
Playing music............ 0 0c 225
Temperature display (outside temperature) .. 16
Temperature gauge
Coolant...... 0.00.00... eee eee eee 12
TXCMPUIE cones 5 2 cmmccs # © oomeees 5 a mmeorane © mame 24
Text messages
SettingS .. 0.0... cece eee 194
Text messaging settings............6... 194
alsocreferto Text messages wo... 0% 0s vs 194
Tie=dOWiSis « seen + ¢ eeme ¢ 2 ews 2 2 wows 9 won 88
Tightening specification
Wheel Doltsiin oo sess w svavane to ivosiie a oniusne 293
Tightening specification (wheel bolts) .... . 293
TiM@s & cases x & sous & ears oo mews +o REIS eH 17
Timer (high-voltage battery)............. 127
326
tiptronic
refer to Manual shifting............... 101
Tire Mobility System (tire repair set)....... 288
THOS © crsscas we 6 worsen © wipcous © a seers oH cman © 261
Changing........ cece eee eee eee ee eee 290
Low-profile tires..............2--004- 277
Re pail S@t:. © = cnecsis © « senses» o ssssene © ¥ sesvenw © 288
Run-flat.. 0... eee ee 280
SERVICE lifsies = = acme 5 = seme se HOS 3c RE 270
THRE PFOSSUNC xis 6 & sissese s & sree @ & oto 6 5 271,
Tire pressure monitoring system.... 278,279
Tire pressure table..........00..2e0 ee 272
Tire pressure (trailer mode)............ 138
Treadwear indicators...............00. 270
Unidirectional; = 2 sae. ¢ e sees zs es 263, 293
Uniform tire quality grading............ 277
Tires and wheels
Glossary of tire and loading terminology... 264
Tires and vehicle load limits............ 274
Toll Module
refer to Integrated Toll Module......... 149
TOOIS css s & ease = & a0 5b cet & 2 Set Fd eS 288
Top tether anchor (securing the child safety
Sab) ioc : 2 woes s Rees gs meee Gof Hane o ZR 80
Touch display
Adjusting the brightness................ 20
Operating. ........ 0. cece eee eee eee 18
TOWING... eee ce ee eee 296
TowinglOop’s i ima + svenewive + nraueas 1 6 aves 297, 298
Towing protection monitoring............. 37
TPMS
Tire pressure monitoring system........ 279
Trafficinformations. « snes «sess « ¥ anvee vos 215
Online traffic information.............. 214
also refer to Online traffic information... 214
Traffic janmassist’s + ensue = : sows 2 meee 8 ew 162
Traffic light information................ 147
Traffic sign recognition................. 145
Traffic SignS.. 66... eee eee eee 148
Trailer load... 2... eee eee eee 314
Trailer mode
Air suspension...........00.00e ee eee 138
Trailer towing.................000 ee eee 138
Tongue weight.............eeeeeeeeee 138
Trailer load « = = sews s wean a 2 wena a 5 wees oo 138
TrailerView « ess = + mews 2s eee ge feee ee pes 178
TUPMaSSiSts sous x ¢ em sy eee & EE & 2 170