2021 AUDI Q5 hybrid

High-voltage system

> The power cable must be removed from the
socket.
Loosening the cable
> If necessary, loosen the screw (8) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector (2) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
> Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector @) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.

Z\ WARNING
— Note the warnings for charging > A\ in
Charging on page 126.
— Before switching a cable, always unplug the
power cable from the socket.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 ft (7.5 m) in the USA. Audi recom-
mends using only cables approved by Audi.

@) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
136
available phases may affect the available
charging power.

Applies to: vehicles with plug-in hybrid drive and wall mount
clip

RAZ-0638,

Fig. 109 Wall mount clip: securing the Audi charging sys-
tem
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 109 and let it lock in-
to place.
> Wrap the excess length of cable around the
charging connector mount @ when you are not
charging the high-voltage battery.
> Plug the power cable into the socket @).
> After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position ().
Removing the Audi charging system
> Remove the power cable connector from the
socket (2).
> Unwind the cable from the charging connector
mount (4).
> To loosen the control unit from the bracket,
push the locking mechanism @) upward.

Driver assistance
Switching the system on
Applies to: vehicles with cruise control system

Driver assistance

Cruise control system
Applies to: vehicles with cruise control system

BFV-0220
The cruise control system assists the driver in
80B012721BA
maintaining a constant speed above approxi-
mately 15 mph (20 km/h). The system maintains
the desired speed by braking and accelerating.

ZA WARNING
— Always pay attention to the traffic around
your vehicle when the cruise control system
is in operation. As the driver, you are always
responsible for controlling your vehicle
speed and the distance between your vehicle
and
other vehicles.
— For safety reasons, cruise control should not
be used in the city, in stop-and-go traffic, on
winding roads, and when road conditions are
poor (such as ice, fog, gravel, heavy rain,
and conditions that could lead to hydroplan-
ing), because this increases the risk of an ac-
cident.
— Switch the cruise control off temporarily
when driving in turning lanes, highway exits,
or in construction zones.
—To reduce the risk of an accident, you should
only resume the stored speed if it is suitable
for the current traffic conditions.


() Note
— Conventional drive system:Before driving
downhill a long distance on a steep hill, de-
crease your speed and select a lower gear.
This makes use of the engine braking effect
and reduces the load placed on the brakes.
— Plug-in hybrid drive: Before driving downhill
a long distance on a steep hill, decrease
your speed and use the recuperation braking
effect > page 104. This reduces the load on
the brakes.
@ Tips
The brake lights turn on when the brakes are
applied automatically.



Fig. 116 Operating lever: switching the system on
Requirement: the ignition must be switched on.
> To switch the system on, pull the lever toward
you to position ©.
The Gia or i$) indicator light and the corre-
sponding message will appear in the instrument
cluster.

ZA\ WARNING
If the brakes are malfunctioning (for example,
overheating) while the cruise control system
is switched on, the regulating functions may
shut off automatically.



Preselecting or activating a cruise con
speed
Applies to: vehicles with cruise control system
When the vehicle is stationary, you can preselect
the cruise control speed or activate the speed
while driving.
Requirement: the system must be switched on.
> To preselect a cruise control speed when the ve-
hicle is stationary, tap the lever toward @)/G)
=>page 151, fig. 116.
> To activate the cruise control speed, pull the
lever
toward position @ while driving.
> To set the current driving speed as the cruise
control speed, press the button @) on the lever.
The active cruise control speed is indicated with
the Gg or kl indicator light in the instrument
cluster.
151

Checking and Filling

corrosion damage and damage to plastic or
rubber components in the fuel system.
— Do not use gasoline that does not meet the
specifications.
— If you are unable to find out if a specific gas-
oline mixture meets the specifications, ask
the gas station operator or their fuel suppli-
er.
— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, Audi recom-
mends fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
242
Refueling
Messages
A Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Messages
Applies to: vehicles with plug-in hybrid drive
A Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 245.
Al Warning! Vehicle performance may be limit-
ed
The fuel tank is almost empty. You must antici-
pate a significant power loss. Refuel immediate-
ly.
& Please refuel and charge battery. Total
range: x mi (km)
or
f& Tank system: please refuel immediately and
charge battery. Total range: x mi (km)
If this indicator light turns on and this message
appears, refuel as soon as possible. Otherwise,
the high-voltage battery is drained > page 123.
AY Fuel filler door open. Please press button
again to refuel
Fueling is possible for a little while after pressing
the fi) button. You must press the fd button
again if the time limit is exceeded.

80B012721BA
Checking and Filling

ing procedure


Fig. 165 Right rear side of the vehicle: opening the fuel
filler door



Fig. 166 Fuel filler door with attached fuel cap
The fuel filler door is unlocked or locked by the
central locking system.
>» Unlock the vehicle if necessary.
> Conventional drive system: Press on the left
side of the fuel filler door to open it > fig. 165.
> Plug-in hybrid drive: Pull on the EV switch in the
driver's door. The fuel filler door will open auto-
matically after venting is complete.
> Unscrew the tank cap counterclockwise.
> Place the cap from above on the open fuel filler
door > fig. 166.
> Plug-in hybrid drive: Note the information for
refueling at the end of this chapter.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel.
> After the fuel pump has switched off, wait five
seconds before removing the nozzle to allow

1) Depending on the engine and country
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 241.
For the tank capacity in your vehicle, refer to the
Technical Data > page 313.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the ES indicator light will
turn on.

ZA WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.

ZA WARNING
Audi does not recommend transporting fuel

containers inside the vehicle. Fuel could leak

243

Checking and Filling


out of the container and ignite, especially dur-
ing an accident. This can cause explosions,
fires, and injuries.
— If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.

©) Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@) For the sake of the environment
— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.
@) Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
244
G) Tips
Applies to: vehicles with plug-in hybrid drive
— When inserting the fuel pump nozzle, make
sure that you do not press on the fuel filler
door opener @) with the fuel pump nozzle.
See the label in the fuel filler door @)
> fig. 166. Otherwise, a valve will close in
the fuel filler neck and fueling will stop even
if the tank is not full.
— You must vent the tank system again if you
press on the fuel filler door opener. The fuel
pump nozzle can stay in the fuel filler neck
when doing this. Vent the tank system by
pulling the EQ) switch in the driver's door
again.
— If the engine turned off because the fuel
level was too low, then you may need to re-
fuel with up to 4.0 gallons (15 liters) of fuel
in order for the vehicle to detect the new
fuel level. Otherwise, the engine may not
restart.
— Fuel can age and may lead to problems
when starting. Audi recommends replacing
the fuel in your vehicle within six months.

80B012721BA

Checking and Filling

Fuel filler door emergency release

Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.
BFY-0028
Fig. 167 Right side trim panel in the luggage compart-
ment: opening the trim panel



Fig. 168 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right side trim panel in the luggage
compartment.
> Open the cover in the side panel > fig. 167.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 168 >©.
> Press on the left side of the fuel filler door to
open it > page 243, fig. 165.
@) Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
iG) Tips
Applies to: vehicles with plug-in hybrid drive
— The tank will not be vented if the emergency
release function was used on the fuel filler
door. You can only fill a small amount of
fuel in the tank. Fill only until the fuel pump
nozzle turns off for the first time. Drive to
an authorized Audi dealer or authorized
Audi Service Facility immediately to have
the malfunction corrected.
— Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
General information
Z\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Observe the safety precautions > page 245, Gen-
eral information.



The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
245

Checking and Filling

Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
The indicator light can also turn on if the fuel fill-
er cap is not closed correctly > page 2431).
Motor compartment
General information
Special care is required if you are working in the
motor compartment
For work in the motor compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine/motor compartment is a
dangerous area in the vehicle. > A\.
Explanation of warnings (sticker in the motor
compartment):

Hot motor components!
@ Rotating parts!

The radiator fan can switch on at any
a time!

High voltage! Switch off the engine be-
5 fore coming into contact with any igni-
tion system components!



Applies to: vehicles with plug-in hybrid
drive: High voltage! The voltage in the
high-voltage system is high enough to
cause fatal injuries. Touching a damaged
high-voltage component can result ina
fatal electric shock.


The catalytic converter can be damaged

Always follow the instructions in the op-
erating manual.

"127i if the oil level is too high!


D_ Depending on the engine and country
246

ZA WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the motor com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— Plug-in hybrid drive: The coolant expansion
tank cap is equipped with a seal that must
never be removed under any circumstances
=> page 249, fig. 171. If the coolant expan-
sion tank for the high-voltage system is not
sealed, please contact an authorized Audi
dealer or authorized Audi Service Facility.
— Plug-in hybrid drive: The sealed cap must
only be opened by an authorized Audi dealer
or authorized Audi Service Facility.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns
—To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.

Checking and Filling

Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> Applies to: vehicles with plug-in hybrid drive:
Switch the ignition off before releasing the
hood so that the gasoline engine does not start
automatically.
> With the door open, pull the lever <> below
the instrument panel in the direction of the ar-
row > fig. 169.
>» Raise the hood slightly > page 246.
> Press the lever > fig. 170 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the struts.
> Let the hood fall lightly into the latch. Do not
press it in. > A\.
Message
B Warning! Hood is not locked. Stop vehicle
and check the lock

D_ The & symbol is not available in all countries.
248
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.