2021 AUDI Q5 door lock

High-voltage system

> To also activate the climate control with a tim-
er, select CD.
> Select Next and follow the instructions in the
menu.
> To turn ona timer, select CD.
> To activate an enabled timer, select s+ until the
Timer charging mode is displayed.
If the set departure time on the timer is too
close, it may not be possible to charge the vehicle
fully.

It is not possible to charge using the timer at
some charging stations.
Emergency release
Applies to: vehicles with plug-in hybrid drive
In case of malfunction, you can manually release
the charging port door or the charging connec-
tor.

Fig. 103 Left side of luggage compartment: emergency re-
lease cover
[RAz-0716]

Fig. 104 Left side of the luggage compartment: emergen-
cy release
Manually releasing the charging port door
> Open the luggage compartment lid.
128
> Turn the cap counterclockwise and fold the cov-
er > fig. 103 upward.
> Loosen the red loop @) > fig. 104 from the re-
tainer and then pull on the loop carefully >@.
> To open the charging port door, press on the
right side of the door > page 125, fig. 101.
» After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 126, Ending
the charging process.
> Open the luggage compartment lid.
> Turn the cap counterclockwise and fold the cov-
er > fig. 103 upward.
> Loosen the yellow loop (2) from the retainer
and then pull on the loop carefully >@®.
> Remove the charging connector.
>» After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.

80B012721BA
Driver assistance

Exit warning
Applies to: vehicles with exit warning system


Fig. 133 Front door: exit warning
General information
Within system limits, the exit warning system
can detect traffic approaching from behind such
as vehicles, and provide assistance based on this
information when you are exiting the vehicle
=> fig. 132. The system uses the data from the ra-
dar sensors at the rear corners of the vehicle.
Displays and warnings
If a door is opened while the vehicle is stationary,
the warning strip @ on that door and the display
@ on that side of the vehicle will blink if another
road user is detected in a critical situation, If an-
other road user that is classified as critical is ap-
proaching while a door is already open, the dis-
plays on that door will turn on.
The same messages apply for the exit warning
system and side assist > page 172.


ZX WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— Always pay attention to traffic and to the
area around your vehicle. The exit warning
system does not replace the attention of the
vehicle occupants. The vehicle occupants are
always responsible for opening the doors
and exiting the vehicle.
— The exit warning system does not respond
to people and cannot warn you about every
type of approaching objects, such as cyclists.
Always monitor the traffic as well as the ve-
hicle's surroundings with direct eye contact.
— The display may not appear in time when
vehicles are approaching very quickly.
— The exit warning system does not react to
stationary objects or pedestrians.
— The exit warning system will not provide
alerts if your vehicle is pulled too far into
the parking space so that it is hidden by ad-
jacent vehicles.


iG) Tips
— The exit warning is switched on or off by the
side assist warning > page 172.
— The exit warning system can be available for
up to approximately three minutes after un-
locking the vehicle and opening the door as
well as after switching off the ignition. Then
the displays flash briefly and the system
switches off.
— The system is not available when towing a
trailer. There is no guarantee the system
will switch off when using a retrofitted trail-
er hitch. Do not use these functions when
towing a trailer.
— The display brightness for the exit warning
system cannot be adjusted.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
173

Parking and maneuvering

steering wheel until the orange orientation
lines align with the parking space.
@ You can use the horizontal blue markings to
help you estimate the distance to an obsta-
cle. Each marking represents approximately 3
feet (1 meter). The blue area represents an
extension of the vehicle's outline by approxi-
mately 16 feet (5 meters) to the rear.
@® You can recognize the rear bumper in the
lower display.
@ You should stop driving in reverse when the
red orientation line touches the edge of an
object, at the latest.
Trailer view
Applies to: vehicles with trailer view
The trailer view > fig. 139 assists you in position-
ing the vehicle in front of a trailer.
— Applies to: vehicles with peripheral cameras:
Switch to the Rear view > page 179, fig. 140.
— Select -| > Trailer view in the center display
when the parking system is active.


Now you can position your vehicle in front of the
trailer. The orange orientation line ©) > fig. 139
indicates the expected path toward the trailer
hitch. Use the blue markings ©) to help you esti-
mate the distance to the trailer hitch. Each mark-
ing represents approximately 1 foot (0.30 me-
ters). The width of the blue surface represents
the maximum steering wheel angle.
Symbols
Applies to: vehicles with peripheral cameras
If $2/&®/< is displayed and the display area
represented by that symbol is not available, then
the camera on the that side is not available. The
power exterior mirrors may have been folded in
or a door or the luggage compartment lid may
have been opened.
If # is displayed, there is a system malfunction
and the display area represented by that symbol
is not available. The camera is not working in this
area.
If one of the symbols continues to be displayed,
drive immediately to an authorized Audi dealer or
178
authorized Audi Service Facility to have the mal-
function repaired.

ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.

@) Note
— The orange orientation lines @ show the di-
rection the rear of the vehicle will be travel-
ing, based on the steering wheel angle. The
front of the vehicle swings out more than
the rear of the vehicle. Maintain plenty of
distance so that an exterior mirror or a cor-
ner of the vehicle does not collide with any
obstacles.
— Keep enough distance from the curb to
avoid damage to the rims.
— Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block
the rearview camera.
G) Tips
— Applies to vehicles with air suspension: The
accuracy of the orientation lines and blue
surfaces on the camera display decreases
when the vehicle is raised or lowered with
the air suspension.
— There is no distance warning for the rear
and the sides* when trailer towing mode is
detected. The front sensors remain activat-
ed. The visual display switches to trailer
mode. There is no guarantee the functions
will be deactivated when using a retrofitted
trailer hitch.

Checking and Filling

corrosion damage and damage to plastic or
rubber components in the fuel system.
— Do not use gasoline that does not meet the
specifications.
— If you are unable to find out if a specific gas-
oline mixture meets the specifications, ask
the gas station operator or their fuel suppli-
er.
— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, Audi recom-
mends fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
242
Refueling
Messages
A Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Messages
Applies to: vehicles with plug-in hybrid drive
A Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 245.
Al Warning! Vehicle performance may be limit-
ed
The fuel tank is almost empty. You must antici-
pate a significant power loss. Refuel immediate-
ly.
& Please refuel and charge battery. Total
range: x mi (km)
or
f& Tank system: please refuel immediately and
charge battery. Total range: x mi (km)
If this indicator light turns on and this message
appears, refuel as soon as possible. Otherwise,
the high-voltage battery is drained > page 123.
AY Fuel filler door open. Please press button
again to refuel
Fueling is possible for a little while after pressing
the fi) button. You must press the fd button
again if the time limit is exceeded.

80B012721BA
Checking and Filling

ing procedure


Fig. 165 Right rear side of the vehicle: opening the fuel
filler door



Fig. 166 Fuel filler door with attached fuel cap
The fuel filler door is unlocked or locked by the
central locking system.
>» Unlock the vehicle if necessary.
> Conventional drive system: Press on the left
side of the fuel filler door to open it > fig. 165.
> Plug-in hybrid drive: Pull on the EV switch in the
driver's door. The fuel filler door will open auto-
matically after venting is complete.
> Unscrew the tank cap counterclockwise.
> Place the cap from above on the open fuel filler
door > fig. 166.
> Plug-in hybrid drive: Note the information for
refueling at the end of this chapter.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel.
> After the fuel pump has switched off, wait five
seconds before removing the nozzle to allow

1) Depending on the engine and country
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 241.
For the tank capacity in your vehicle, refer to the
Technical Data > page 313.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the ES indicator light will
turn on.

ZA WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.

ZA WARNING
Audi does not recommend transporting fuel

containers inside the vehicle. Fuel could leak

243

Checking and Filling


out of the container and ignite, especially dur-
ing an accident. This can cause explosions,
fires, and injuries.
— If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.

©) Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@) For the sake of the environment
— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.
@) Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
244
G) Tips
Applies to: vehicles with plug-in hybrid drive
— When inserting the fuel pump nozzle, make
sure that you do not press on the fuel filler
door opener @) with the fuel pump nozzle.
See the label in the fuel filler door @)
> fig. 166. Otherwise, a valve will close in
the fuel filler neck and fueling will stop even
if the tank is not full.
— You must vent the tank system again if you
press on the fuel filler door opener. The fuel
pump nozzle can stay in the fuel filler neck
when doing this. Vent the tank system by
pulling the EQ) switch in the driver's door
again.
— If the engine turned off because the fuel
level was too low, then you may need to re-
fuel with up to 4.0 gallons (15 liters) of fuel
in order for the vehicle to detect the new
fuel level. Otherwise, the engine may not
restart.
— Fuel can age and may lead to problems
when starting. Audi recommends replacing
the fuel in your vehicle within six months.

80B012721BA

Checking and Filling

Fuel filler door emergency release

Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.
BFY-0028
Fig. 167 Right side trim panel in the luggage compart-
ment: opening the trim panel



Fig. 168 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right side trim panel in the luggage
compartment.
> Open the cover in the side panel > fig. 167.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 168 >©.
> Press on the left side of the fuel filler door to
open it > page 243, fig. 165.
@) Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
iG) Tips
Applies to: vehicles with plug-in hybrid drive
— The tank will not be vented if the emergency
release function was used on the fuel filler
door. You can only fill a small amount of
fuel in the tank. Fill only until the fuel pump
nozzle turns off for the first time. Drive to
an authorized Audi dealer or authorized
Audi Service Facility immediately to have
the malfunction corrected.
— Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
General information
Z\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Observe the safety precautions > page 245, Gen-
eral information.



The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
245

Checking and Filling

Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> Applies to: vehicles with plug-in hybrid drive:
Switch the ignition off before releasing the
hood so that the gasoline engine does not start
automatically.
> With the door open, pull the lever <> below
the instrument panel in the direction of the ar-
row > fig. 169.
>» Raise the hood slightly > page 246.
> Press the lever > fig. 170 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the struts.
> Let the hood fall lightly into the latch. Do not
press it in. > A\.
Message
B Warning! Hood is not locked. Stop vehicle
and check the lock

D_ The & symbol is not available in all countries.
248
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.