2021 AUDI Q5 locking

High-voltage system

> The power cable must be removed from the
socket.
Loosening the cable
> If necessary, loosen the screw (8) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector (2) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
> Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector @) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.

Z\ WARNING
— Note the warnings for charging > A\ in
Charging on page 126.
— Before switching a cable, always unplug the
power cable from the socket.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 ft (7.5 m) in the USA. Audi recom-
mends using only cables approved by Audi.

@) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
136
available phases may affect the available
charging power.

Applies to: vehicles with plug-in hybrid drive and wall mount
clip

RAZ-0638,

Fig. 109 Wall mount clip: securing the Audi charging sys-
tem
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 109 and let it lock in-
to place.
> Wrap the excess length of cable around the
charging connector mount @ when you are not
charging the high-voltage battery.
> Plug the power cable into the socket @).
> After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position ().
Removing the Audi charging system
> Remove the power cable connector from the
socket (2).
> Unwind the cable from the charging connector
mount (4).
> To loosen the control unit from the bracket,
push the locking mechanism @) upward.

80B012721BA
Driver assistance

Exit warning
Applies to: vehicles with exit warning system


Fig. 133 Front door: exit warning
General information
Within system limits, the exit warning system
can detect traffic approaching from behind such
as vehicles, and provide assistance based on this
information when you are exiting the vehicle
=> fig. 132. The system uses the data from the ra-
dar sensors at the rear corners of the vehicle.
Displays and warnings
If a door is opened while the vehicle is stationary,
the warning strip @ on that door and the display
@ on that side of the vehicle will blink if another
road user is detected in a critical situation, If an-
other road user that is classified as critical is ap-
proaching while a door is already open, the dis-
plays on that door will turn on.
The same messages apply for the exit warning
system and side assist > page 172.


ZX WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— Always pay attention to traffic and to the
area around your vehicle. The exit warning
system does not replace the attention of the
vehicle occupants. The vehicle occupants are
always responsible for opening the doors
and exiting the vehicle.
— The exit warning system does not respond
to people and cannot warn you about every
type of approaching objects, such as cyclists.
Always monitor the traffic as well as the ve-
hicle's surroundings with direct eye contact.
— The display may not appear in time when
vehicles are approaching very quickly.
— The exit warning system does not react to
stationary objects or pedestrians.
— The exit warning system will not provide
alerts if your vehicle is pulled too far into
the parking space so that it is hidden by ad-
jacent vehicles.


iG) Tips
— The exit warning is switched on or off by the
side assist warning > page 172.
— The exit warning system can be available for
up to approximately three minutes after un-
locking the vehicle and opening the door as
well as after switching off the ignition. Then
the displays flash briefly and the system
switches off.
— The system is not available when towing a
trailer. There is no guarantee the system
will switch off when using a retrofitted trail-
er hitch. Do not use these functions when
towing a trailer.
— The display brightness for the exit warning
system cannot be adjusted.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
173

80B012721BA
Checking and Filling

ing procedure


Fig. 165 Right rear side of the vehicle: opening the fuel
filler door



Fig. 166 Fuel filler door with attached fuel cap
The fuel filler door is unlocked or locked by the
central locking system.
>» Unlock the vehicle if necessary.
> Conventional drive system: Press on the left
side of the fuel filler door to open it > fig. 165.
> Plug-in hybrid drive: Pull on the EV switch in the
driver's door. The fuel filler door will open auto-
matically after venting is complete.
> Unscrew the tank cap counterclockwise.
> Place the cap from above on the open fuel filler
door > fig. 166.
> Plug-in hybrid drive: Note the information for
refueling at the end of this chapter.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel.
> After the fuel pump has switched off, wait five
seconds before removing the nozzle to allow

1) Depending on the engine and country
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 241.
For the tank capacity in your vehicle, refer to the
Technical Data > page 313.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the ES indicator light will
turn on.

ZA WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.

ZA WARNING
Audi does not recommend transporting fuel

containers inside the vehicle. Fuel could leak

243

Checking and Filling


out of the container and ignite, especially dur-
ing an accident. This can cause explosions,
fires, and injuries.
— If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.

©) Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@) For the sake of the environment
— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.
@) Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
244
G) Tips
Applies to: vehicles with plug-in hybrid drive
— When inserting the fuel pump nozzle, make
sure that you do not press on the fuel filler
door opener @) with the fuel pump nozzle.
See the label in the fuel filler door @)
> fig. 166. Otherwise, a valve will close in
the fuel filler neck and fueling will stop even
if the tank is not full.
— You must vent the tank system again if you
press on the fuel filler door opener. The fuel
pump nozzle can stay in the fuel filler neck
when doing this. Vent the tank system by
pulling the EQ) switch in the driver's door
again.
— If the engine turned off because the fuel
level was too low, then you may need to re-
fuel with up to 4.0 gallons (15 liters) of fuel
in order for the vehicle to detect the new
fuel level. Otherwise, the engine may not
restart.
— Fuel can age and may lead to problems
when starting. Audi recommends replacing
the fuel in your vehicle within six months.

80B012721BA

Checking and Filling

Fuel filler door emergency release

Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.
BFY-0028
Fig. 167 Right side trim panel in the luggage compart-
ment: opening the trim panel



Fig. 168 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right side trim panel in the luggage
compartment.
> Open the cover in the side panel > fig. 167.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 168 >©.
> Press on the left side of the fuel filler door to
open it > page 243, fig. 165.
@) Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
iG) Tips
Applies to: vehicles with plug-in hybrid drive
— The tank will not be vented if the emergency
release function was used on the fuel filler
door. You can only fill a small amount of
fuel in the tank. Fill only until the fuel pump
nozzle turns off for the first time. Drive to
an authorized Audi dealer or authorized
Audi Service Facility immediately to have
the malfunction corrected.
— Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
General information
Z\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Observe the safety precautions > page 245, Gen-
eral information.



The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
245

80B012721BA
Index

Numbers and
Symbols
3-zone deluxe automatic climate control.... 92
A
AIC cooling MOde:. « « vesiare «sas © wrens 6 avers 92
A/C system refrigerant oil............005 314
Accelerator pedals sseis so esas x & eases 8 & exes 101
also refer to Accelerator pedal.......... 101
ACCESSORIES « sssiers oo: seaues + exsusunn + wane a 6 esine 310
Active lane assist
refer to Audi active lane assist.......... 165
Adaptive cruise control................. 154
Adaptive dampers ............-..2+-05- 116
Adjusting air distribution (automatic climate
control system) ...... 0.0.0. e cee eee eee 93
Adjusting the brightness................. 54
Adjusting the sound..............-..00- 236
Adjusting the temperature (automatic climate
control system) ......... 0.0.00. e ee ee eee 93
Adjusting the volume ............ eee ee eee 30
Adjusting the volume (announcements) .... 236
Adjusting the welcome sound............ 236
Airbag'system ; « eses s saves s eee ss veep eee 71
AICSUSPENSION ex « = som « = nee Hg Ses SE Be 116
Alarm system
refer to Anti-theft alarm system.......... 37
Alignment pin (changing the wheel)....... 288
All-weather lights...............-..20--- 50
Allseason tires............220202220005 276
All wheel drive
refer tOQUAtEOmms: 5 = woos + 5 ewe so ewe 118
Amazon Alexa integration
Media playback’. « oii. eons 6 6 cris 6 0 ow 226
Operating...............0..0 000.0000. 28
AMI
refer to Audi music interface........... 226
Android Auto
refer to Audi smartphone interface...... 234
Anti-lock braking system............0005 119
Anti-Slip Regulation.................05. 119
Anti-theft alarm system...............00 37
Apple CarPlay
refer to Audi smartphone interface...... 234 ASR
refer to Anti-Slip Regulation.........
Audi active lane assist................
Cleaning the camera area............
Audi adaptive cruise control
Cleaning the sensors...............
Predictive control..............0005
Traffic jam assist............00.-00.
Audi adaptive light..................
Audi connect
FefEr LO CONNEC: = « gaws + = eames v news
Audi drive select =: ss g2c8 ss peau s i deme
Audi e-tron compact charging system...
Adjusting the charging power level....
Changing or attaching the power cable... .
SeCUrINg.. 2... cee eee eee eee
Status and malfunction indicators ....
Audi music interface.................
Audio files..............00 eee eee ee
Safety measures........ 0.0... e ee ee
Audi side assist
refer to Side assist..............0..
Audi smartphone interface............
Legalinformation..................
Audi virtual cockpit
refer to Instrument cluster..........
AUTO
Automatic climate control system.....
Automatic headlights...............
Auto Lock (central locking) ............
Automatic climate control system......
Automatic luggage compartment lid....
Automatic transmission..............
Automatic wipe/wash system..........
Auxiliary climate control..............
Average consumption................
Average speed... ..... 2.2.02
315

Index

B
Bag hooks .......... 0... c eee eee eee ee 83
Band
refer to Frequency band............... 217
Battery
Charging (12 Volt vehicle battery)....... 258
High-voltage battery...............0.. 122
Vehicle battery (12 Volt)............0.8. 256
Winter operation (12 Volt vehicle battery) . 257
Battery (vehicle)
refer to High-voltage battery........... 122
BLOCK FOULS caus + & eau o » Rees ov REwW 3 eR 211
BlOWEP's = sours = © egups 3 ¥ saws 7 e Seon ze pees ze 93
Bluetooth
‘Audio player « sii 3 6 wes ao nese ee wenn o 225
Connecting adevice...............00-. 238
Connecting a mobile phone............ 186
Deleting
adevice................0000- 239
Device overview... . 6... 00. eee eee eee 238
Disconnecting a device................ 238
Displaying Profiles « caves x « xayre a 2 waurs a « 239
Selecting adevice.................00. 238
Specifying a favorite.............0000- 239
Boost... 2... cece 16
Boost function.................000000. 102
Boost pressure indicator................. 16
Brake fluid
Checking the brake fluid level........... 255
Brakes... 2... eee 109
Brake tluidis « « mays ¢ gave © saan ¢ 8 meres F 255
Emergency braking function............ 112
HOt. cece eee eee eee 112
New brake pads..............----000-- 110
Brands............2..02. 000 e cece ee 240
Break-in security feature..............00- 37
Breaking in
New brake pads..............---000-- 110
New tires’: « + soe « + cagme 5 2 eeuwe oe ae oo 268
Browser
refer to Mediacenter.................. 228
Business. addressii. : viii 6 < aes eo soaom oo 211,
Cc
California Proposition 65 Warning........ 247
Battery specific.................-000. 257
CALGUISE & cciwass so cusetie oo examen sa avawans & @ wesw a 190
Cameras
Coverage areaS.... 6... eee eee eee 142
LOGALIONS ccm s 2 wom « § aoe 5s REE 3s eee 143
Capacities
Fuel tant. so wesc oo seems o wand ov sae 2 2 313
Washer fluid reservoir.............0005 313
Carg@Plembiscns x x cscacn wx rans we re oe Moa 88
Cat KO Ybiwiue © sveveware o seam @ 6 anccoms a 8 asuwone ww vomeT 38
Gar WaShiy 2 aicscs ss swcna © & swam wo orem © oe 282
Catalytic converter.............--00000- 245
Cell phone
refer to Telephone............00eee eae 186
Cell phone compartment
refer to Audi phone box............... 188
Central lockingeins «+ ccs + 2 ances 0 comsens « & ose 34
Auto Lock... 0... cece eee eee eee eee 34
Convenience key...... 0... eseee eevee 39
Convenience opening and closing......... 46
Luggage compartment lid.............0. 42
Mechanically unlocking and locking....... 37
Messages « anise «seas 3 3 mara @ wavimin © wave 36
Remote control key.............--.00-- 39
SECUG: o x sure x = swe & a eR Fe ee 2 5 ee 35
Vehicle key sais xs cers se namie 6 ceri wo rete 39
Central locking switch.............000005 36
COrtifiCatienins « « waws « « eews 4 e cows 9 o eee 311
Charging
refer to Power sourceS..............00-- 82
Charging clip
referto Wall mount clip............... 136
Charging display ccc. «eves ao eases oo oes x 127,
Charging the battery
Mobile devices. ..........00 cece eee 226
USB... eee 188
Wirelessi: = » aeons « 2 waves x 5 wayne 4 & Haus 8 = 189
GharGiniG titties: « sass = 2 neue x = neem & o weer 2 123
Child safety lock
Climate control system controls in the rear. 44
Power windows............00000e eee ee 44
Rear dOGrsion x s anan ¢ a ecwe i Kamen ¢ BORE Ee 44
Child safety seats........ 0... cece eee eee 76
Securing to the top tether anchor........ 80
Securing with a safety belt.............. 79
Securing with LATCH.............000005 78
Cleaning... 0... . cece eee 282
Cleaning artificial leather............... 285
Cleaning carbon components........ 284, 285

Index

Diteetor yess 6 s cscaves ws sacewes v6 aneims v © sxeams 6 0 191
Business card... 6... eee eee eee 192
SCttinGSanww + wuwn x 3 mee ee ReUeE SE eee & 194
Display
Cleaning’s « «sew 2s seas © 2 eww vo ene woe 285
Displaying tooltips..................0.. 20
DispoSaliv: ss seus s ¢ sees av wees vv teen swe 308
DIStaHCO sas = » saeas + ¢ sacee @ 2 Sacee 7 a Hae Ya: 17
Distance warning............0.see ee eee 164
Doors
Child safety lock 22s ¢ 2 eee es geen ss eees 44
Doorcontactiswiteh « « sisi ss wes «6 mewn 2 6 53
Mechanically unlocking and locking....... 37
Driver information system................ 13
Drives
refer to Media................-4- 225,227
Drive select
refer to Audi drive select............... 115
Drive systeM... 0... cee eee eee 104
(Audi drive’select s coac 2 ¢ cawe ¢ s gence so ae LIS
Drive system (message)...............-. 109
Driving down hills............0.--00 ee 112
Driving program... .. 6... cee ee eee eee eee 161
Driving through water................5. 114
DGiVIMNG BIER. « » exesene « 0 ssinsocie © of emetinze © ovation» « 17
Driving tips
Driving through water.............00-- 114
Efficient driving » sxc. x» see: ss eee se eee 107
GFRrOAGNARIVING 2 cxcwie & wromenow » aresum « ¥ anaie 113)
Uphill and downhill................... 112
Drivinguphills................0...005. 112
Dust filter
refer to Pollutant filter..............00. 91
Dynamic steering...............0..000. 117
=
E-mail
Message Options: « < seas 5 = was 5 v ween s 195
SettinQSwasiess + wen ee aaron so meena & @ eae 8 195
EDL
refer to Electronic Differential Lock...... 119
EDR
refer to Event Data Recorder (EDR)...... 304
Efficiency assist... 0... eee ee 152
Electrical system. .........-.0 02 e ee eee 256
Electromechanical parking brake......... 111
318
Electronic Differential Lock.............. 119
Electronic immobilizer cvs. 6. ow sa sia ves 39
Electronic Stabilization Control........... 119
Embedded SIM: card « « secu + 2 gaye 4 2 ese « ¢ 198
Emergency assistance..............-.-. 288
Emergency braking function............. 112
Emergency call..............000.. 193, 202
Emergency flashers.............--..00-- 52
Emergency mode.............--.000005 103
Emergency operation
Doors... 2. eee eee B7
FUG TINLERAGOr ss « 2 wows x o yawn a a wows 4 ee 245
Luggage compartment lid............... 44
Panoramic glass roof...............000. 47
Emissions control system.............05 245
ENergy CONSUMENS i 6 6 ess © reseeee e eiee e o 8 17
Energy flowdisplay’s seas: o 6 cscs 2 6 eevee s vv 106
Energy management............--.00ee 107
Energy TECOVErYcews 5 s eave + o ewig + 5 ewe & 104
Engine
Breakingiinis « csv. + 2 ewe 2 6 wwe a 6 aes a 104
Coolant............... 00. cece 253
Emergency Stop ss « s ee.8 se ees s sees es we 97
JUMP Starting « = sce 5 x secre © 2 seweEe vo sore 294
Start/Stop system ........ eee eee ee eee 108
Starting/stopping.................0 ae 97
Engine braking effect
refer to Recuperation................. 104
Engine oil
AGING « seswies «vere © & oxaners a o Sensis ve oTIEENs 249
Changing.............. eee ee eee eee 252
Checking GILlEVEl: x = sase ys sae a 3 Beam 3 249
CONSUMPTION & & swe « 0 ors = 5 semen wo ome 249
Indicator light... 2... cece eee eee eee 250
Replacement interval................. 259
Temperature display................... 16
Engine sound
Audi driverselecti, «sisi s+ iusiest a a samen a LI5
Engine Start/Stop mode
refer to Start/Stop system............. 108
Engine Start:syStei vceca « cose o 6 econ @ x anon 98
Engine stop
refer to Start/Stop system............. 108
Entry/exit lighting................-.000- 52
EMtry ASSiStamGes. « « sesess 6 « samme © a samme oo mace 64
also refer to Exit assistance............. 64