2021 AUDI Q5 wiper

Checking and Filling

Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> Applies to: vehicles with plug-in hybrid drive:
Switch the ignition off before releasing the
hood so that the gasoline engine does not start
automatically.
> With the door open, pull the lever <> below
the instrument panel in the direction of the ar-
row > fig. 169.
>» Raise the hood slightly > page 246.
> Press the lever > fig. 170 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the struts.
> Let the hood fall lightly into the latch. Do not
press it in. > A\.
Message
B Warning! Hood is not locked. Stop vehicle
and check the lock

D_ The & symbol is not available in all countries.
248
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.

Checking and Filling

this happens, only use distilled water and
restore the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— You can continue driving if the permitted
G12evo coolant additive was not added.
However, go to an authorized Audi dealer or
authorized Audi Service Facility immediately
to have the coolant replaced to reduce the
risk of engine damage.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
eta dU mets


z
@ MAX 2
a
AK


Fig. 173 Engine compartment - Coolant expansion tank:
@ cover with release button; @) markings
Observe the safety precautions > page 246, Gen-
eral information.
Applies to: vehicles with plug-in hybrid drive:
Your vehicle has two coolant expansion tanks
that are separate from each other > page 249,
fig. 171. One expansion tank for the combustion
engine and one tank for the high-voltage system.
The coolant expansion tank for the high-voltage
system is sealed and must not be opened > /\
and> A\.
Checking the coolant level
> Park the vehicle on a level surface.
254
> Switch the ignition off.
> Open the hood > page 247.
The coolant expansion tank for some engines is
located in the water drip tray under a cover. If
necessary, remove the cover that is located under
the windshield wiper on the front passenger's
side.
» Check the coolant level in the coolant expan-
sion tank > page 249, fig. 171 using the outer
markings (2) > fig. 173. The coolant level must
be between the markings (2) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
> Conventional drive system: When you add cool-
ant to the expansion tank, please refer to
=> page 253, Cooling system.
> Plug-in hybrid drive: If you add coolant to the
coolant expansion tank for the combustion en-
gine, see > page 253, Cooling system.
> Plug-in hybrid drive: If coolant is missing from
the high-voltage system coolant expansion
tank, do not continue driving. Contact an au-
thorized Audi dealer or authorized Audi Service
Facility immediately > A\.
Adding coolant
Applies to: coolant expansion tank for combustion engine
When adding coolant to the combustion engine
expansion tank, please observe the following in-
structions.
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Audi recommends mixing
the coolant additive with distilled water.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Push the release button @ > fig. 173 on the
cap and carefully turn it to the left until you
feel resistance > /\.
> Push the release button again and remove the
cap completely.
> Add coolant mixed in the correct ratio
= page 253 up to the MAX marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.

Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
282
seals on the side windows, doors, lids or the sun-
roof* or at tires, rubber hoses, insulating materi-
al, sensors* or camera lenses*. Keep a distance of
at least 16 in (40 cm).
Plug-in hybrid drive: Do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >

80B012721BA
Care and cleaning


A WARNING height and width of the inside of the car
wash.
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.

— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding (@) For the sake of the environment
pee Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning




Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 59
blades
Headlights/ Deposits Soft sponge with a mild soap solution?)
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >

283

80B012721BA
Care and cleaning


Component Situation Solution

Plastic parts Deposits Damp cloth

Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary


Water-based deposits
such as coffee, tea,
blood, etc.
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®)
Safety belts Deposits Mild soap solution ), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
microfiber Absorbent cloth and mild soap solution®

Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary

Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary)

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
dried stains: oil cleaning spray

Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather


nents

Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components

a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

ZA WARNING

The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.


285

80B012721BA
Emergency assistance

or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 296.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 297,
=> page 298.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 52. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 111.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-



diately and consult an authorized Audi deal-
er or qualified repair facility.

Front towing loop
BX
Fig. 194 Front bumper: installing the towing loop

The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 288.
> Press the cap inward with brief, strong pressure
=> fig. 194. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

Z\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@ Tips
Depending on the model, the shape of the cap
can vary.

297

80B012721BA
Fuses and bulbs











































Fuse panel (4) (brown) Fuse panel © (black)
14 | Fuel injectors, engine control module 1 Left rear door control module, left rear
15 | Ignition coils, heated oxygen sensors power window
16 | Fuel pump 12 | Parking heater
Fuse panel (8) (red) Fuse panel (©) (black)
No. | Equipment No. | Equipment
Anti-theft alarm system Front seat electronic, seat ventilation,
2. [Engine control module 1 rearview mirror, testclimate control sys-
tem control panel, windshield heating, di-
3 Left front
seat electronics, lumbar sup- agnostic connection
port, massaging seat a A 7
Diagnostic interface, vehicle electrical sys-
4 |Automatic transmission selector lever 2 tem-control module
5 [Horn 3 |Sound generator
6 | Parking brake 4 |Clutch position sensor
7 | Diagnostic interface 5 | Engine start, emergency shut-off
8 | Roof electronics control module Diagnostic connection, traffic information
9 |Emergency call module 6 antenna (TMC)
10 | Airbag control module 7 |USB input
11 Electronic Stabilization Control (ESC), An- 8 | Garage door opener
ti-Lock Braking System (ABS) Audi adaptive cruise control, distance reg-
12 | Diagnostic connection, light/rain sensor 2 ulation
13 | Climate control system 10 | Exterior sound, active accelerator pedal
14 | Right front door control module 11 | Front camera
15 | Climate control system compressor 12 | Right headlight
16 | Brake system pressure reservoir 13 | Left headlight
Fuze panel © (black) 14 |Transmission fluid cooling
No. | Equipment 15 |Alarm and hands-free calling system
1 | Front seat heating Fuse panel (©) (red)
2 |Windshield wipers No. | Equipment
3 |Left headlight electronics 1 {Ignition coils
4 | Panoramic glass roof 2 |Climate control system compressor
5 |Left front door control module 5 |Left headlight
6 | Sockets 6 |Automatic transmission
7 Right rear door control module, right rear 7 |Instrument panel
power window 8 |Climate control system blower
All wheel drive control module 9 | Right headlight
9 |Right headlight electronics 10 | Dynamic steering
10 Windshield washer system/headlight 11 | Engine start, thermal management
washer system control module 7
12 |Oil pump

301

80B012721BA
Index

Environment
Unleaded gasoline.............. eee eee 241
ESC
refer to Electronic Stabilization Control... 119
ESC Offroad... .. eee eee eee 120
eSIM
refer to Embedded SIM card............ 198
Event Data Recorder (EDR).............. 304
EV mode......... cee cece eee eee 105
Exit assistance... 0... cece ee eee 64
EXtEWAETIIG)s « » cases w + ansunas 4 u annanoe #8 sommes 173
EX€CHIOMANTCNNA sinciis « 6 ocnin +s coesan © 6 axesors 188
Exteniorlightiing’ sxcsc: x «suas 2 + menawe ox awweom 50
Exterior itrOrsic. « 2 sor © somes vo orem 9 © ony 55
Folding settings................00 ee eee 35
External voice operation................. 28
F
Factory default settings
Multi Media Interface..............0.. 237
Fast route... .. eee eee eee 206
FAVOTIECSS. 5 2 rccass « « ormane « o: snwanen = suscewone 5 mouse 22
Bluetooth. ........ 0... cee eee 239
Navigation’: « s sae 5 ¢ cews + + sawie « o tems = 207
Telephone cris « «cose « srcusne to wrasse @ 6 oneenie 191
Federal Communications Commission (FCC) . 311
File formats (media drives).............. 231
Filling
Tank. capacities: cu: 2 ewin ee cna ee amor « 313
For the sake of the environment
Disposing of engine oil................ 252
PUGUING's = asses ¢ & aves & © Sates ¢ § Repos 5 E Ber 243
LO aKSiics = 2 ees ee sew 2 wane © were © ¥ were 247
Forward gear
refer to Gears. 1... eee 99
Free text search
Media... .... eee ee eee 230
Ra@iGvcs « = wcme « = wome 5 2 was ¢ 2 wae x coe 219
also refer to Intelligent search.......... 206
Freeze protection
Coolant...... 2... eee eee eee 253
Windshield washer system............. 259
Frequency band.............00--00 ees 217
also refer to Frequency band........... 217
Front center armrest .s..5 0c cces ese as 64
Front passenger’s seat adjustment
Rear... eee eee eee 64
Front wiper blades
CHANGING ss + s weae + 5 wees s ERee a eee Ges 58
Cleaning’: «2 see 2 ¢ swe 2 2 een ooo eee © 2 oe 58
FUG: ¢ agers ¢ ¢ saws oy eee 2s Hee zd ee Yoo 241
AGGIES «scone + cneusne « 1 emowom © eyenems te te 242
Current consumption................... 17
Eueldisplay’: saws x sess «smu te gs ges 12
Gasoline... .... cece eee eee 241
Reducing fuel consumption............ 107
Tank:capacity’s « « weiss s eecew s eeee oe ee 313
Fueling
Fuel filler dor ei ¢ s sissow 2 ena ss wesem a wc 243
Fuel filler door emergency release....... 245
Functions:on demands « + cic + 6 ware © vere 199
Functions that require a license.......... 199
also refer to Functions on demand....... 199
Fuses
Assignment .............0..0.0020005 300
Replacing « seis « enews + g nee + comm & + Her 299
G
Garage door opener............-.000000- 47
GarMenthOOKks some « says ov eee 2 esa 2 ee 83
Gasoline... 2.0.6... cee eee eee eee 241
CGIRIVGS » weiss 3 2 mewn 4 » ney & Pee @ ewe 242
Gasolime MiXtUne cosine =o sewers « 9 sense « 0 one 241
GAWR
refer to Gross Axle Weight Rating (GAWR) . 314
Gears... eee 99
Glossary of tire and loading terminology... 264
Glove compartment.............-0.00005 83
Gross Axle Weight Rating (GAWR)........ 314
Gross Vehicle Weight Rating (GVWR)...... 314
GVWR
refer to Gross Vehicle Weight
Rating (GVWR) ....... 0.0. e cee eee eee 314
H
Handsfree..................0.00000005 187
Hands:Free/Profilez. s . sxiuis so neieos «x semen = 187
Head-up display
Adjusting ........... cece eee eee eee 26
Adjusting the brightness................ 54
Operating’: « = soe « sicsees w snawens ow omens wv on 26