2021 AUDI Q5 service indicator

Sitting correctly and safely

movement of passengers wearing safety belts in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
@ Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
Advanced airbag system

Fig. 71 Headliner: indicator light to display the status of
the front passenger's airbag
The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
74
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or asmall child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
— PASSENGER AIR BAG OFF ; ON ® indi-
cator light in the headliner:this indicates if the
front passenger's airbag is activated or deacti-
vated
- ka indicator light in the instrument cluster:
this monitors the function of the Advanced Air-
bag System components to ensure they are
functioning correctly
How the components function together
The passenger occupant detection sensor in the
front passenger's seat detects if the front pas-
senger's seat is occupied. The passenger occu-
pant detection sensor measures the electrical ca-
pacity on the front passenger’s seat. The pas-
senger's airbag is activated or deactivated de-
pending on the electrical capacity that is meas-
ured.
The passenger's airbag is activated if:
— The electrical capacity is higher than the
threshold stored in the control module

80B012721BA
Sitting correctly and safely

— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF 3; ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON @
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF #%%;: the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON ®:: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #, ON @ will
flash for several seconds and will then display the
status of the front passenger's airbag.
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, therefore
PASSENGER AIR BAG ON @ must remain
turned on.
— An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON @ must stay on.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
PASSENGER AIR BAG OFF #¥; must stay on.
— Front passenger's seat not occupied: the front
passenger's airbag must be deactivated, so
PASSENGER AIR BAG OFF %; must stay on.

Z\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 62 and
that there is nothing covering the front pas-
senger's seat (such as blankets or pillows).
If PASSENGER AIR BAG ON ®@ still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
—Achild ina child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure

75

80B012721BA
Driving


Manually releasing the parking lock
@

B4M-0189


@

Fig. 98 Driver's side footwell: releasing the parking lock
using the emergency release
The emergency release is located under the floor
mat on the driver's side.
Releasing the parking lock using the
emergency release
> Secure the vehicle against rolling > page 98.
> Pry the cover off the opening using the screw-
driver inserted in the slot.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise until it stops
@ and press it downward until it locks into
place @).
> Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— Only use the parking lock emergency release
if the vehicle is secured against rolling
= page 98. An unsecured vehicle may roll,
which increases the risk of an accident.
— Only activate the emergency release while
on a level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
i] Transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll > page 98. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
[Gi Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs] Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[&] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
103
>

Driving

i Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
| Danger of rolling away! P not possible.
Please apply parking brake
— The parking lock was released using the emer-
gency release > page 103. Or
— The parking lock can no longer be engaged.
Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected. Secure the vehicle
against rolling before exiting the vehicle
=> page 98.
There is a malfunction in the clutch. The engine
torque that can be transferred is reduced. You
may continue driving. Avoid using the clutch in
the future in any way that will place a heavy load
on it. Do not let the clutch rub for a long time.
The indicator light turns off once the clutch is
fully operable again.
fel Selector lever: malfunction! Gear change on-
ly possible if using both shift paddles.
There is a system malfunction in the selector lev-
er. You can continue driving with restricted func-
tion. The selector lever is not working. Gears can
only be selected by tapping both shift paddles at
the same time when the vehicle is stationary. The
“P” gear is automatically engaged when you turn
off the engine. Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the malfunction corrected.
fs} Selector lever: malfunction! You can contin-
ue driving. Please contact Service
There is a system malfunction in the selector lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
104
fs] P button: malfunction! Auto P when engine
off. Please contact Service
There is a malfunction in the "P" button on the
selector lever. The “P” gear is automatically en-
gaged when you turn off the engine. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Move selector lever to automatic position
There is a malfunction in the tiptronic mode. End
tiptronic mode by pushing the selector lever to
the left into the "D/S" position.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
Plug-in hybrid drive
Applies to: vehicles with plug-in hybrid drive
With plug-in hybrid drive, you can select between
the electric and combustion engine drive systems
or combine them > page 105, > page 101.
Applies to: vehicles with plug-in hybrid drive
The vehicle is able to recover energy by using “re-
cuperation”. This converts the majority of the
movement energy into electric energy, which is
stored in the hybrid drive system battery. In addi-
tion to the engine braking effect from the com-
bustion engine, the vehicle is braked by recupera-
tion. This will happen automatically when you
press
the brake pedal while driving in “D” gear, or
when you remove your foot from the accelerator
pedal.

Driving

B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
BS Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
1f J turns on, vehicle performance is limited,
for example because the combustion engine may
not be available. Also note the additional instruc-
tions in the instrument cluster.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Switching the Start/Stop system off and on
The (A)>F button is located above the selector lev-
er in the center console. The LED in the button
turns on when the function is switched off.
108
> Press (A)>F to switch the system on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver’s door and the hood must be closed
and the driver’s safety belt must be fastened.
—"P","N", or "D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
@) Note
Always switch the Start/Stop system off when
driving through water > page 108.
Gi) Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop.
— Ifyou select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @J indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
If the parking brake is set, the engine will only
start again when the accelerator pedal is pressed.
Gi) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.

80B012721BA
Driving

— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop


phase.
— If you leave the vehicle briefly during a Stop
phase and then enter again, the driver's
door must be closed and the safety belt
must be fastened in order for the engine to
be able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
ically
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the Gy indicator light
may appear if the engine is not stopped.
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Applies to: vehicles with plug-in hybrid drive: Se-
lect the “N” gear so that recuperation is not used
for braking. >
109

80B012721BA
Driving

soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle against rolling > page 98.
Other indicator lights
When you switch the ignition on, the EMM / ®
indicator light turns on briefly to check the func-
tion. If the indicator light does not turn on, there
is a system malfunction.
1f NG / @ stays on, there is a malfunction in
the brake system.
w@- A high load was placed on the brakes from
driving downhill for a long period of time. Follow
the instructions in the message to utilize the en-
gine braking effect and to relieve the brakes.

ZA WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.


Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The @) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Setting: pull the © switch.
> 1* / oa appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
>» Releasing: when the ignition is switched on,
press and hold the brake pedal and press the
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive.

ZA\ WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. Secure the vehicle against roll-
ing before exiting the vehicle > page 98. See
an authorized Audi dealer or authorized
Audi Service Facility for assistance.

111

80B012721BA
Driving dynamic

authorized Audi Service Facility immediately. Do
not drive faster than the speed given in the mes-
sage.
Bair suspension: malfunction! You can contin-
ue driving. Speed limited to max. XXX
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Secure the vehicle against rolling before exiting
the vehicle > page 98. Avoid turning the steering
wheel, because the vehicle ground clearance may
be so low that turning the steering wheel could
result in damage to the wheels and wheel hous-
ings.
1 o | Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: Vehicle is too low. Ground
clearance limited
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
Bair suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Dynamic steering
Applies
to: vehicles with dynamic steering
The driving dynamic and driving stability are in-
creased by the steering ratio based on the speed.
At reduced speeds, steering is direct in order to
provide agile steering behavior and keep the
steering effort as minimal as possible when the
driver is maneuvering the vehicle. This sets the
steering to be less sensitive at higher speeds in
order to provide improved vehicle control.
Messages
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Secure the vehicle
against rolling before exiting the vehicle
= page 98. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi Service
Facility for assistance.
|e —e| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Secure the
vehicle against rolling before exiting the vehicle
=> page 98. Do not tow your vehicle because it
cannot be steered. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
a Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
|@—<| Steering lock: malfunction! Please contact
Service
117
>