2021 AUDI Q5 roof

Storage and convenience
ie-downs and luggage com nt net Car
Applies to: vehicles with removable cargo floor


Fig. 88 Luggage compartment: installing the cargo floor
Removing and installing the cargo floor
> To remove the cargo floor, pull the entire cargo
floor toward the back of the vehicle.
> To insert the cargo floor, slide it toward the
backrests until it audibly engages into the tabs
> fig. 88.
Roof rack
stretched out z -
General information
Applies to: vehicles with roof rack mount

Observe the safety precautions > page 84.

Tie-downs
BFY-0012 There are tie-downs (@ in the luggage compart-
ment to secure pieces of luggage and objects.
» Use the tie-downs to secure the cargo.
Cargo net
Applies to: vehicles with cargo net

Use the cargo net (2) to secure lighter objects in
the luggage compartment Fig. 89 Roof rail: mounting points
> Fold the clip for the tie-downs upward.
> Attach the hooks for the cargo net to the tie-
downs.
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Audi recom-
mends roof racks and attachments from the
Audi Genuine Accessories program.
— Make sure the roof rack is mounted on the vehi-
cle only at the specified locations.
— Note the permitted axle load, permitted total
weight, and permitted roof load of your vehicle
=> page 314. The roof load is the total of the >
88

80B012721BA
Storage and convenience

weight of the roof rack, the attachments and
the cargo you are carrying. However, you must
also note the permitted load of the carrier sys-
tem being used.


ZA WARNING
— Follow the installation instructions provided
with the roof rack system. If you do not se-
cure the roof rack system and objects on the
roof correctly, they could come loose from
the vehicle and cause an accident.
— The risk of an accident increases when using
a roof rack system, because it changes the
driving characteristics by shifting the center
of gravity and/or the increasing the surface
area exposed to wind. You may need to
adapt your driving style and speed to the
current conditions. Audi recommends that
you do not drive faster than 80 mph (130
km/h).
— Distribute the cargo evenly on the roof rack
and do not exceed the maximum width or
the maximum total roof load weight.
— Before every trip, all bolts and connections
on the roof rack must be checked. Tighten
them if necessary and recheck them regular-
ly. If you do not do this, there is a higher risk
of
the roof rack or the attachments loosen-
ing or falling off.

@) Note
— If you use other roof luggage rack systems
or do not install the roof racks as specified,
then any damage to the vehicle is not cov-
ered by the warranty. Carefully follow the
assembly and installation instructions in-
cluded with the roof rack carrier system.
—To reduce the risk of damage, you must re-
move the roof rack and attachment before
taking your vehicle through an automatic
car wash.
— Make sure that the luggage compartment
lid and the panoramic glass roof* do not
come into contact with objects on the roof
when they are open.
(@) For the sake of the environment
Energy usage will increase because of the in-
creased wind resistance. Remove the roof rack
when you are no longer using it.

Installing the roof rack
Applies to: vehicles with roof racks supplied by the factory

BFY-0041


Fig. 90 Roof rail: installing a roof rack
The roof rack set consists of a front and rear roof
rack, the cover profile and a socket wrench. On
the inner side of the roof rail, there are two holes
for the rear roof rack. To prevent the front and
rear roof racks from being switched during instal-
lation, there are three holes on the inner side of
the left front roof fail, and two holes on the inner
side of the right roof rail > page 88, fig. 89.
> Before mounting the roof rack, open the cap (@)
upward.
» Use the socket wrench (2) to loosen the left and
right screw in the direction of @ until resist-
ance is felt. Make sure the arrow on the socket
wrench and the arrow on the screw line up ex-
actly.
> Clean the rubber washers (4) and the roof rail
around the mounting points.
> Carefully place the roof rack over the holes in
the roof rail. Make sure the sticker is on the left >
89

Storage and convenience

side of the vehicle and the imprinted arrow
points in the direction of travel.
> Place the pins @) into the holes. The claw fas-
tener G) must engage into the edge of the roof
rail. Make sure the rubber washers (4) lie flat on
the roof rail.
> Tighten the screw in the direction of (8) using
the socket wrench. Make sure the arrow on the
socket wrench and the arrow on the screw line
up exactly. The required tightening specifica-
tion is 4.5 ft lbs (6 Nm).
> Repeat these steps for the other mounting
points for the roof rack.

Z\ WARNING
Applies to: vehicles with roof racks supplied
by the factory: when installing the roof rack
supplied by the factory on the roof rail, sensor
technology is used to adjust the ESC to any
possible change in the vehicle's center of
gravity resulting from the load. This does not
occur when using other roof rack systems, so
the risk of an accident will increase.

Installing the attachments
Applies to: vehicles with roof racks supplied by the factory
> Remove the cap ©) to mount attachments on
the roof rack > page 89, fig. 90.
> Slide the attachment into the T-groove (7).
> Tighten the attachment according to the roof
rack installation instructions.
> Close the cap ©.
Installing the cover profile
Applies to: vehicles with roof racks supplied by the factory
> After you have mounted the attachments, seal
the openings in the T-groove (7) > page 89,
fig. 90 with the cover profile (8). The cover pro-
file must not be installed under the caps.
> If you do not want to use the attachment, seal
the whole T-groove (%) with the cover profile @).
> If necessary, shorten the cover profile (8) so
that it matches the length of the open sections
of the T-groove. The caps © must be closed.

80B012721BA
Warm and cold

Warm and cold
Climate control system
Your vehicle has a deluxe automatic climate con-
trol system with 3 zones where the temperature,
air distribution, and air supply can be set sepa-
rately on the left front side, the right front side,
and in the rear.
The climate control system warms, cools, dehu-
midifies, and filters the air in the vehicle interior.
It is the most effective when the windows and
panoramic glass roof* are closed. If there is a
build-up of heat inside the vehicle, ventilation
can help to speed up the cooling process.
The automatic climate control system automati-
cally maintains a temperature once it has been
set. In all heating mode functions except defrost,
the blower only switches to a higher speed once
the coolant has reached a certain temperature.
Pollutant filter
The pollutant filter removes pollutants such as
dust and pollen from the air.

ZA\ WARNING
— You should not use the recirculation mode
for an extended period of time, because no
fresh air is drawn in and the windows can
fog when cooling mode is switched off. This
increases the risk of an accident.
— Individuals with reduced sensitivity to pain
or temperature could develop burns when



using the seat heating* function. To reduce
the risk of injury, these individuals should
not use seat heating*.

Q) Note
To reduce the risk of damage to the seat heat-
ing* elements, do not kneel on the seats or
place heavy pressure on one area of the seat.
@) For the sake of the environment
Energy can be saved by switching off the A/C
mode.
@) Tips
—To prevent interference with the heating or
cooling output and to prevent the windows
from fogging over, the air intake in front of
the windshield must be free of ice, snow,
and leaves.
— Condensation from the cooling system can
drip and form a puddle of water under the
vehicle. This is normal and does not mean
there is a leak.
— The energy management system may tem-
porarily switch off certain functions, such as
the seat heating” or rear window defogger.
These systems are available again as soon as
the energy supply has been restored.
— If the front passenger's seat heating* is
turned on, it will not turn on again automat-
ically if more than 10 minutes have passed
between switching the ignition off and on
again.
91

80B012721BA
Driving

> If necessary, scroll to the e-tron short-term
statistics or e-tron long-term statistics.
Vehicle sound
Applies to: vehicles with plug-in hybrid drive
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.

ZA WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.

aia e Lae MNdeolaaile] Neda ate lig
Taare)

Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the motor, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating”.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
— Plug-in hybrid drive: If you must brake the vehi-
cle and coasting is not possible, then switch
quickly from the accelerator pedal to the brake
pedal and press the brake with steady pressure.
This allows the best possible use of recupera-
tion.
(i) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
Energy management
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
G) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 98. Have the problem corrected by an
authorized Audi dealer or authorized Audi Service
Facility.
107
>

Driving dynamic


these control systems are installed and this
can affect driving stability and increase the
risk of a collision.
— As the vehicle load increases, especially the
roof load, the vehicle's center of gravity also
increases along with the risk of the vehicle
tipping. To reduce the risk of an accident, al-
ways adapt your driving style to the current
conditions and avoid sudden driving maneu-
vers.

G) Tips
The ABS and ASR only function correctly when
all four wheels have a similar wear condition.
Different tire sizes can lead to a reduction in
motor power.
The So* button (or #, depending on the model)
for controlling the ESC is located in the center
console, in front of the selector lever. The ESC is
automatically switched on when the ignition is
switched on.
Limiting ESC
It may make sense in some situations to limit the
ESC stabilization functions so that the wheels can
spin:
— Rocking the vehicle to free it when it is stuck
— Driving in deep snow, on unpaved ground, or
with snow chains
— Driving downhill while braking on loose ground
— Driving with axle articulation
The ESC can be limited in order to allow the
wheels to spin.
—To limit the ESC, press the So button briefly.
The B indicator light will turn on.
—To completely reactivate the ESC stabilization
function, press the button again. The indicator
light turns off.
If you select the Offroad Audi drive select mode,
the Offroad ESC mode will be automatically
used. This mode is suited for driving offroad and
is designed for uneven terrain or loose ground.
120
Switching off ESC
For a more active control of the vehicle where the
stabilizing functions of the ESC cannot intervene,
the ESC can be switched off.
— To switch off the ESC, press and hold the Sor
button for more than three seconds. The B
and aa indicator lights turn on.
—To completely reactivate the ESC stabilization
function, press the button again. The indicator
lights turn off.

ZA\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces. When there is
a heavy vehicle load and sudden driving ma-
neuvers, it may not be possible to prevent
the vehicle from tipping under certain cir-
cumstances, which increases the risk of an
accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or Limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.
G) Tips
— If you select the Audi drive select* Offroad
mode, hill descent assist will switch on.
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
B fs / B © Stabilization control (ESC/
ABS): malfunction! See owner's manual

There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still >

High-voltage system

High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motor, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port, and the orange
high-voltage wiring.
The high-voltage battery is located in the lug-
gage compartment under the cargo floor and
does not require any maintenance from the driv-
er.

ZX WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns against the high-
voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
voltage cables or on other high-voltage
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-

ing or sharp-edged tools or heat sources

122

near the high-voltage system and high-volt-
age cables.
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
() Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
B High-voltage battery: risk of fire! Safely
park and exit vehicle now. Contact emergency
responders!


Stop the vehicle immediately or as soon as possi-
ble. Park the vehicle in a safe place outdoors that
is not near buildings, roof overhangs, carports or
similar structures. Do not continue driving and
switch the ignition off. Make sure there are no
people or animals inside the vehicle. Contact
emergency services. See an authorized Audi deal-
er or authorized Audi Service Facility for assis-
tance.

80B012721BA
Driver assistance

occurs continuously in order to help the driver
keep the vehicle in the center of the lane. If the
steering correction cannot be set, the steering
correction will function in the Late setting.
— Vibration warning - You can select if you would
also like to be warned using a vibration in the
steering wheel.
@) Tips
Certain settings are automatically stored and
assigned to the remote control key being
used.
Applies to: vehicles with Audi active lane assist
iri or is displayed when there is a malfunc-
tion, the active lane assist functions may be un-
available or limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or the cam-
era may be covered. Clean the area in front of the
camera > page 143 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Audi pre sense
Introduction
Applies to: vehicles with Audi pre sense
Within the limits of the system, the Audi pre
sense functions can initiate measures in certain
driving situations to protect the vehicle occu-
pants and other road users. Depending on the ve-
hicle equipment, various Audi pre sense systems
may
be installed:
— Audi pre sense basic can react during emergen-
cy and dangerous braking maneuvers and un-
stable driving situations (such as oversteering
or understeering).
— Audi pre sense city and Audi pre sense front
can detect an impending frontal impact and re-
act with warnings, braking interventions, and
preemptive safety measures for the vehicle oc-
cupants.
— Audi pre sense rear monitors the rear traffic
behind your vehicle and can react to an impend-
ing rear impact.
— The swerve assist can help you to steer the ve-
hicle around an obstacle during an evasive ma-
neuver that is detected as critical.
— The turn assist can detect vehicles in the oppo-
site lane as critical during a turning maneuver
and react with braking maneuvers.
PNM eA ELT)
Applies to: vehicles with Audi pre sense
Depending on the vehicle speed and the vehicle
equipment, the following functions may be initi-
ated in certain situations:
— Visual and audio warnings
— Reversible tensioning of safety belts
— Closing the windows and panoramic glass roof
— Adjusting the seats
— Other preemptive safety measures by individual
systems

Z\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
@) Tips
— Depending on the risk situation that is de-
tected and the selected Audi drive select*
mode, not all preemptive safety measures
may be initiated under certain circumstan-
ces. Certain functions can be adjusted or
skipped if necessary.
— Audi pre sense may be restricted or unavail-
able under certain circumstances, for exam-
ple if:

— There are passengers with unfastened
safety belts
— After turning on the ignition, as long as
the [BJ or indicator light is on.
— When driving in reverse
— The front passenger's airbag is switched
off

167