2021 AUDI Q5 service

80B012721BA
Data privacy

For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
307

Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
308
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
(1) Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Observe the safety precautions > page 246, Gen-
eral information and > page 291, Raising the ve-
hicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.

80B012721BA
Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


— Never perform any work in the motor com-
partment unless you know exactly how to
carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance work, repairs, or technical modi-
fications to the vehicle (such as installing ad-
ditional equipment) that is not performed
correctly can cause serious injuries and in-
crease the risk of an accident.


Z\ WARNING
The engine/motor compartment in any motor
vehicle is a potentially dangerous area and can
cause serious personal injury.
— Always use extreme caution when doing any
work in the motor compartment. Always fol-
low commonly accepted safety practices and
use common sense. Never risk personal in-
jury.

@) Note
— Maintenance work, repairs, or technical
modifications to the vehicle (such as instal-
ling additional equipment) that is not per-
formed correctly can cause vehicle damage.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
309

Accessories and technical changes

@) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi Serv-
ice Facility, who will perform the work accord-
ing to Audi factory specifications. Only Audi
Genuine Parts are used when Audi experts
perform repair or service procedures. Failure
to use Audi Genuine Parts or Audi Genuine Ac-
cessories or performing repairs incorrectly
may result in severe vehicle damage, such as
corrosion.
Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. Audi recom-
mends having your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and using Audi Genuine Parts and Audi Genu-
ine Accessories.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.

ZA WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— On vehicles that have factory-installed li-
cense plate brackets on the front of the ve-
hicle, the brackets may only be replaced
with ones that are the same size and made
of the same material. Do not install any li-
cense plate brackets on the front of vehicles
that do not have factory-installed brackets.
Otherwise, the function of the system could
be impaired.

@) Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
310
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
instructions from the radio equipment manu-
facturer.
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;

80B012721BA
Technical data

Technical data
Identification data
Vehicle data label
XXXXX XX =X = XXXX XXX XX
(Daa aa xxxxxxxx XX x XXXXXXXK

RAZ-0668
| pein AK
Q5 a Beh XX
(B)--we gs. XXX XK YXK
GBR YNYX YN YX XK


M. - AUSST. / OPTIONS
EOA 7D5 4UB 6XM 5SG 5RW
2EH JOZ 1LB 1AS_ 1BA
3FC SMU 7X1
: FOA 9G3 0G7 OYH OJF
SG TL6 3KA 8EH U1A X9B QZ7
1XW 8Q3 9Q8 8Z4 D2D
716 CV7 7KO 4X3 2K2
3L4 AKC 3Y0 413 5D2
1SA 7GB Q1A 4GQ



Fig. 203 Vehicle identification label
The vehicle identification label > fig. 203 is locat-
ed in the luggage compartment under the cargo
floor cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@ Vehicle Identification Number (VIN)
@ Vehicle type, motor output, transmission
@ Motor and transmission codes
@) Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Vehicle informa-
tion.
— On the vehicle identification label
— At the front behind the windshield*
— Inthe motor compartment on the right side
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
Any technical data that is missing was not
available at the time of printing.
Q5 184.3 (4,682) 74.5 (1,893) 84.2 (2,140) 65.3 (1,659)


SQ5 184.3 (4,682) 74.5 (1,893)

84.2 (2,140) 65.5 (1,663)

Capacities
Fuel tank 18.5 gal (70 L)

Windshield and headlight washer system*

5.3 qt (5.0L)

313

80B012721BA

Cleaning:controls « sacs < vse wv een ee eee 285
Cleaning decorative parts andtrim........ 284
Cleaning exhaust tail pipes.............. 284
Cleaning microfiber.................005 285
Cleaning plastic parts.................. 285
Cleaning textiles..................000, 285
Climate control system ............00000. 91
also refer to Automatic climate control sys-
HEIN s & cvescs 5 Sewanee os soamase vam wwe oo ore 91
Climate control system controls in the rear
Child safety lock... 0.0.0... cece ee eee 44
Climatized cup holders.................. 83
Closing
Automatic luggage compartment lid...... 42
Convenience closing..............-.45. 46
HOO « wssw a % mec oo me aw awe ww eS we 247
Luggage compartment lid............... 42
Luggage compartment lid with foot motion . 43
Panoramic glass roof................0-. 46
Sunshade (roof) ............000 ce eee eee 46
Windows........ 0.00 45
Cockpit dimming..............00e esas 54
Cockpit (overview)... 0.0.0.0 0 cece eee eee 6
Collapsible sparetire................00. 293
Collapsible tire
refer to Collapsible spare tire........... 293
Color code... 2... eee ec eee eee eee eee 313
Combustion engine startup.............. 102
Comfort auxiliary climate control.......... 95
Compartments: 6 vss xo wens so eee & ¥ ewe 83
Compassinthe mirror’. « wows s esx ss ween as 60
Compliance’: s sews » » seme se mewe ge ewe eee 311
Conference Callen: « » wus ss ween ss omen gee 193
Configuration wizard...............-.04. 20
CONNECE. 1... eee 197
Data plans: « cuss ss cee se coma seme gee 201
Data Privaeylicns x + swe + x acne v texan ¥ theme 306
Emergency call...............00.0 00 202
Infotaininietitis » s wan ss mewn a ¢ waven 2 2 oem 197
Infotainment services..............004 198
Online roadside assistance............. 203
Vehicle control services..............0. 199
Connected devices
DEVICE OVERVIEW vases 2 4 wesmu a 4 earwe a x caves 238
Connections
referto Medians «6 ves. ¢ acces 6 swe 225,227
Consumer information.................5 308
Consumption
Reducing........... eee eee eee eee eee 107
Consumption (fuel) . . srerice © cssese ws secs ws we L?
Contacts
Importing ......... 0.0 e cece eee eee ee 194
Updating inthe MMI.................. 194
also refer to Directory...............4. 191
Convenience keyls «sie ss wa o 6 seve so woes 34
Convenience closing.............000005 46
also refer to Vehicle key..............-. 38
Convenience opening and closing
Windows or panoramic glass roof........ 46
Coolant temperature display.............. 14
Cooling system
Adding
coolant’: cess 2s ews ss eeces crew 254
Checking the coolant level............. 254
Coolant... 1.2... eee eee eee 253
Cornering light. .... 0... cee eee eee eee ee 50
Cruise control system...............00. 151
GupHholdensrcnins + ssn x 0 manene « oi mpeneve « o cteeene « 82
Climatized... 2.20... 0. eee eee eee eee 83
Current consumption..............000005 17
D
Data module
Serial number (IMED) ¢ esc. ss scans scene 194
Data plans... 6.2... eee eee eee 201
Data Privacy. ...... cee eee eee eee eee 306
Date... eee eee 17
Setting..............0 0.0. . eee eee 236
Daytime running lights................-. 50
Declaration of compliance............... 311
DEF (instrument cluster) ..............005 12
Demo mode
refer to Presentation mode............. 215
Destination onthe map...............4. 208
Details, . resco « sxanene os stineous io smnine mo auncems 208
Determining correct load limit........... 275
Digitalicompass sass «seas oo save oo same 2 60
DIMENSIONS's « « scans = ¢ wisee 5 ¢ eaes s E eovER 5 2 313
Dimming the exterior mirrors............. 56
Dimming the rearview mirror............. 56
317

Index

Headlight range control................0. 50
Headlights: « scincs xo snes oe mms 2 o ones ow a0 50
Cleaning......... 0... e eee eee eee 283
Headlight range control................ 50
Washer'system « = ses09 + see ey eeru ee es 57
Washer system (filling washer fluid) ..... 259
Headsrestraints cies m + eassen wo iecwne © o aiemne so 3 67
Heated rear window.............0000 sees 94
Heated steering wheel................0.. 94
HOAtinG cer x = seas & s Kame Fe em ee ew ee 91
HFP
refer to Hands Free Profile............. 186
High:voltagebattery’s « ssw 4s asww s enews « 122
Audi e-tron compact charging system.... 131
Charging.............c eee eee eee 123,125
Charging display on the vehicle......... 127
Charging equipment.................. 129
Charging methods.................04. 123
Charging ports on the vehicle........... 123
Charging time iin: . aici ev eye 3 vere s vs 123
Connecting the charging cable.......... 125
Messages while driving................ 129
Not running for long periods of time..... 124
Opening the charging port door......... 125
Quick charginGiss « ¢ eas sv eee sy eee 2 we 123
Setting the timers. + circ a cane a a sane a ao 127
Transporting charging equipment....... 130
High-voltage system..............0000e 122
High beams
High beam assistant................... 51
Highway lights........ 0.0... eee eee ee eee 50
Hill descentiassist's ccciose oo scarce eo sonsee a a en 114
Hill descenticomtrol. « swssiwe sa ssaiia sv amen 112
Hill hold assist «cco so sewn 6 wane wv wea a oo 99
Home
refer to Home address................ 211
Hometaddnesss, « ws 4s isvawese i « onaseme ow ates 211
HomeLink
refer to Garage door opener............. 47
HOME:SEFEON:. 5 5 worn so cewtei « w veosen « wratess a oo 19
HORM w & ssccase oo asessie wo cecoans © or aoawne © stan B Bees 6
Hotspot
refer to Wi-Fi........ 0... cece eee eee 200
320
I
Idle
TOPE CO'GESISs ween x 3 wean a x woen se weeG ae 99
Ignition
Switching on and off................... 97
Imbalance (wheels) ...........00..00005 270
Immobilizer
refer to Electronic immobilizer........... 38
Tni¢linfometetios. « s eon so wenn vo womens oo nae L13
Indicator lights’; « ese. 5 ¢ eewe ee see se eee 7
Inspection interval..................00. 259
Instrument cluster.............0seeeeuee 12
Adjusting the layout................... 13
Cleaning... ... 2... ee eee eee eee eee ee 285
Failure... 0... eee eee eee eee 12,
MOtorcOdehis « sive « s wena o 2 wee a 2 wane 239
On-board computer............-..00-0- 17
Operating............... 0. cece ee eee 13
Service interval display................ 259
Software information.............0005 239
Switching
tabs......... 0... eee eee eee 13
Switching the VieWir. s + eses « eee xe exw» 13
Vehicle fUNGtIONS). 6 wiicaue as asiere sa uae ao ac 16
Version information.................. 239
Instruments
Adjusting illumination.............00005 55
Integrated Toll Module................. 149
Intelligent search
NaVigatiOticns + ney = yawe so mame x ¢ Hee 206
Interference-Causing Equipment Standard
CIGES) 5 0 mces so sami oe came oo somes 2 x one 312
Interior lighting... e.:3 secs s eee eee 53,54
INteriOr MONICOFING® ss ese « = eoee y 2 wees ae 37
Intermittent mode (windshield wipers) ..... 57
International travel.................5-5 201
Internet
refer to CONNECts « = secs es eeen ee eee ee: 197
Internet radio
refer to Online radio.............. 221, 222
iPhone
refer to Audi music interface........... 226
J
JUMpIStarting, ssw 6 vans a 6 aman w 6 sews ww ae 294

Media... . 2... cee eee eee ee 225,,.227
Supported formats............-00000- 231
Media center......................0000. 228
Memory function..............020000 ee 71
Menu language
refer to Setting the language........... 236
Menu paths. ............. 0000s cece 19
Message Access Profile................. 194
Messagesi: ss sacs 3 + anes ov wares a a same oo 194
Mirror cOMpass:. « sess 6 & come +o some oo woue 5 60
Mirrors
Adjusting exterior mirrors.............-. 55
Dimming ........ 6. cece cece eee 56
Vanity:mirrot’s sees « s sews x = ews x o oes a 57
MMI Navigation plus
refer to Multi Media Interface........... 20
MMI radio
refer to Multi Media Interface........... 20
MMI Radio plus
refer to Multi Media Interface........... 20
Mobile device
referto Telephone...........-.eeseeee 186
Mobile device reminder signal............ 190
Motor compartment
Opening and closing the hood.......... 247
OVERVIEW. wees «2 sonsees @ x sunsens ¥ 2 comene @ 2 sR 249
Safety precautions..............000005 246
Mountain passes...............00 eee ee 112
Mountainnoadsts « i issise sv aveveue 0 2 veicine oo on 112
Multifunction steering wheel
Buttons ..... 0... 0. ccc eee ee eee 13,30
QOPERACING’s = same ¢ = mae s E wae FE ROUNR o 2 we 13
Programming buttons.................. 30
Voice recognition system............... 27
Multi Media Interface................0.. 20
Menus andsymbols.............00+-005 21
Operating’: « sss 5 2 wwe « x wees sy eee 5 18,21
Switching OMOrMOffrsse x x cw v x evavere + « ome 20
MUI gins ic & aoswins oo seemnes «wana © ¥ sManews oF seH8 30
MYAUI ¢ « sewn so mewn oe ew 2 a cows Fw 31, 198
myAudi navigation................. 205, 208
MYAUGI USEFS ¢ seve sc eee se ees ge eee ewe 31
N
Natural leather care and cleaning......... 285
322
Navigation « & cscs + & ssceons wo seein 6 aman Ha 205
Better route... 6... 2. cece ee eee eee 214
COUIAG excsw + seer ss eee ae CoE ee ee a 208
Changing the scale win. «2 seen ve nee eee 208
also refertoMap..........0..ce ee eee 209
Navigation database
Version information.................- 239
Navigation (instrument cluster) .......... 211
SY 310
Notification center.............0 02. eee 23
Oo
Octane rating (gasoline)................ 241
Odometer’: « sesso. vv wre xv swan oi wmanane Yo omen 15
Resetting ............0 0.0. c cece eee eee 15
Office address
refer to Business address.............. 211
Offroad
refer to Offroad driving s ss aes sc cee ee Lia
Offroad AriVinG wax « « sewe 2 s meee sy seme : oe 113
OFF (button) ...................0000000. 92
Oil
réferto EnGin@ Oils s « racs ss news « x rows a 249
On-board computer..............2 ee eee 17:
On Board Diagnostic System (OBD)... 246, 304
Online map
refer to Satellite map................. 212
Online radio: : seas + 2 cows + 2 sees Fe ewe Fe 221
also refer to Online radio.......... 221, 222
Online roadside assistance.............. 203
Online services
PEfErCOVCONMECE is. « sencs as waren wx wanes wo 2 197
Online system update.................. 237
Online traffic information............... 214
OPGNiNGiss « = wees x y cess & eee Fe ee Fe oe 34
Automatic luggage compartment lid...... 42
Convenience opening............-...005
Fuel filler’'dOOr es « < gee s sows ss wes a ee
HOGG: 2 sevescs oo wens oo mes 2 eam s wee @

Luggage compartment lid
Luggage compartment lid with foot motion . 43
Panoramic glass roof...............2.4. 46
Sunshade (roof) ...........000 0c eee eee 46
Windows ......... 000 eee 45
Opening and closing
refer to Unlocking and locking........ 34, 39