2021 AUDI Q5 MMI

80B012721BA
Audi connect

Data plans!)
Applies to: vehicles with Audi connect
Data plans must be purchased in order to use cer-
tain services >(@) in General information on
page 197.
You can purchase data plans at my.audi.com.
Always follow the information found in > AV
in General information on page 197.

Always follow the information found in >@ in
General information on page 197.
Do It Yourself
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the country, there may be re-
strictions on the use of data plans (such as
mobile phone service providers) when driv-
ing in other countries.
— If selling your vehicle, you should delete the
vehicle from the customer portal for the cell
phone service provider to avoid being charg-
ed for additional purchases.
Audi connect Infotainment serv-
ices: individual Audi connect Info-
not available.
Some Audi connect Infotainment services must be activated or
configured through your personal myAudi account before using
tainment services are grayed out or | them for the first time. You can find detailed information online
at my.audi.com.

Wi-Fi hotspot: it is not possible to
connect through Wi-Fi.

restart it.
Check if Wi-Fi is activated in the MMI > page 200.
Delete all existing Wi-Fi connections on your mobile device and


D_ Not available in every market.
201

80B012721BA
Emergency call

the emergency call button (2) will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 203.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 203, LED
status and > page 203, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
&S Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

)) The availability of the services offered depends on the
country and may change in the future.
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Cee Te Re tee cary
Applies to: vehicles with online roadside assistance

RAZ-0443


Fig. 150 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button (@). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button () by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI. >
203

80B012721BA
Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system



Fig. 151 Route guidance not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 207, fig. 152.
@ Open the intelligent search > page 206.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 210, Map operation.

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle

to reduce the risk of an accident.


ZA WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 20,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 197.
(i) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.
205

Navigation

To load destinations in the vehicle automatically,
logging into the vehicle with a myAudi user is
recommended © page 31.
myAudi navigation functions:
— You can send destinations and routes from the
myAudi app to the vehicle > page 208.
— Active route guidance in the myAudi app can be
continued in the MMI.
— Depending on the situation, it may be possible
to continue active route guidance from the MMI
in the myAudi app to continue navigating to the
destination after leaving the vehicle.
Entering a destination
Intelligent search for navigation
CEC
Applies to: vehicles with navigation system
Using the intelligent search, you can enter the
data for a navigation destination in any order all
at once (for example, 5th Avenue New York).
Likewise, you can search for points of interest,
contacts, previous destinations, or favorites in or-
der to navigate to the desired destination.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > 2.
Intelligent search
> Enter one or more search terms into the input
field. See > page 24, Text input.
>» Press on the desired destination in the results
list. The Details menu will be displayed.
> Press Start. Route guidance will be activated
and the map will be displayed > page 209,
fig. 154.
Online Points of Interest
> Searching for points of interest: enter the
name of a POI.
> Select: a symbol for a POI category (such as
i >a POI, or

)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
206
> To display all categories and search for a POI,
select: |---| > a category (such as restaurants) >
a POI.
Change search area
Requirement: route guidance must be active.
>» Applies to: MMI: Select on the home screen:
NAVIGATION > &.
> To change the search area, press (a) / 29 /Pre-
peatedly until the desired search area is select-
ed.
Online search)
Applies to: vehicles with navigation system and online search
You can use the results from a search engine pro-
vider to find a navigation destination.
Requirement: the MMI must be connected to the
Internet > page 197, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > © >G.
> Enter one or more search terms into the input
field.
> The search engine provider shows suggestions
£ to narrow down the search.
> Press on suggestions until the desired destina-
tion appears in the results list. If necessary, use
one finger to swipe upward or downward until
the suggestions £ or destinations 9 appear.
> Press on the desired destination 9. The Details
menu will be displayed.
» Press Start.
Route guidance will be activated and the map will
be displayed > page 209, fig. 154.
G) Tips
— The MMI input suggestions depend on the
last navigated destinations.
— The navigation system always searches for
the fastest route. You can have alternative
routes displayed if necessary > page 211.
— If the destination cannot be found, it may
not be stored in the navigation database. >

80B012721BA
Navigation

Check the spelling of the term that was
searched or check the search area
=> page 206.
— Distances to points of interest are displayed
as a straight-line distance from your current
location. The actual distance from your cur-
rent location to the point of interest is up-
dated automatically. The list of points of in-
terest that were found is not resorted when
this happens.
Select destination
Applies to: vehicles with navigation system

| perce cae
D || w 9
A Last Cea a
| Cesare Pics
a
RAX-0146

Fig. 152 Menu: select destination
Opening a menu
Applies to: MMI
> Press NAVIGATION on the home screen.
> If the map is displayed, press 88 @) > page 205,
fig. 151.
The following functions are available > fig. 152:

@ Last destinations e 207
Q), FaVOrites was scenes sy ones es eras 207
@ Contacts ...................., 207
@ Received destns. & routes ....... 208
Loading previous destinations
Applies to: vehicles with navigation system
Your last destinations and routes can be loaded
directly as a navigation destination.
As soon as you start route guidance, the destina-
tion is automatically saved in the last destina-
tions. Your previous destinations are marked with
the © symbol.
If you use myAudi navigation, your previous des-
tinations will be synchronized with your myAudi
account > page 205.
Accessing previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Last destinations > select
a destination > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Last destinations > a destination.
Deleting previous destinations
>» Applies to: MMI: Select on the home screen:
NAVIGATION > (85) > Last destinations > Z >
select one or more entries or Select all > Delete
> (Done).
Gi) Tips
The last route will be automatically deleted
from the list if you start a new route guidance
after canceling the route.
Setting a favorite as the destination
Applies to: vehicles with navigation system
You can access frequent destinations in the favor-
ites. You can quickly and easily start route guid-
ance using the home address or business address
function.
Requirement: a favorite must be stored
=>page 211.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Favorites > select a desti-
nation > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Favorites > a destination.
SY lad dled ee Cully
Applies to: vehicles with MMI and navigation system
You can navigate directly to contacts.
Requirement: a contact must have an address
stored.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (5) > Contacts > a contact.
> Press on the address for a contact.
> Press on a suggested address. The Details
menu will be displayed.
> Press Start.
207

Navigation

@) Tips
— Ifa contact is grayed out, there is no ad-
dress stored for that contact.
— Navigation to geographic coordinates for a
contact is not possible.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 197,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
> Send a destination or route in the myAudi app
to the vehicle.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (5) > Received destns. &
routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
Applies to: vehicles with navigation system

eee
ZeScu &
ene Orn rae

Fig. 153 Details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
The functions depend on the vehicle equipment
and the selected destination.
208
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see > page 216.
® More: additional functions.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 197, Audi
connect. Also see > page 198.
© Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 186. You will
make a direct call to the phone number that
is stored for the destination.
© Start: starts navigation to the displayed des-
tination directly. The map will be displayed
=> page 210, Map operation.
@) Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
Details: Requirement: the MMI must be con-
nected to the Internet > page 197, Audi con-
nect.
©) Display of distance/driving time to the des-
tination
@® Weather at the destination: Requirement:
the MMI must be connected to the Internet
= page 197, Audi connect.
Selecting a destination from the map
Applies to: vehicles with navigation system

A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A to display the map.
Adjusting the scale
> Select: 9/ > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears or the address for the selected des-
tination is shown.

80B012721BA
Navigation

Selecting map content (such as POIs) as the
destination
Requirement: map content must be displayed
=>page 215.
> Press on map content on the map (for example,
ii).
Selecting the destination
> Select: 4 > Start.
Route guidance will be activated and the map will
be displayed > page 209, fig. 154.
ST) ee mee EL
Applies to: vehicles with navigation system
You can enter additional destinations during ac-
tive route guidance.
Entering a stopover
Requirement: route guidance must be active.
> Enter a destination > page 206.
Displaying stopovers or the route plan
All destinations are listed in the route plan.
> Press on Pin the side menu on the map
=> page 209, fig. 154.
Editing stopovers
> Press on Pin the side menu on the map
=> page 209, fig. 154.
> Adding a stopover: Select: Add destination >
select a destination > Add to route.
> Moving a stopover: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
> Deleting a stopover: Select: Z > one or more
entries or Select all > Delete > (Done).
Stopping route guidance
Applies to: vehicles with navigation system
Requirement: route guidance must be active and
the map must be displayed.
> Applies to: MMI: Press BX 2 page 209, fig. 154.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Cancel route guidance.

Map
Map functions
Applies to: vehicles with navigation system
eee)
Pn ae
ie ie [Mena
Fig. 155 Marked map object

Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press /\ to display the map.
The following list gives an overview of the infor-
mation displayed on the map. Press on any func-
tion (for example, alternative routes) to show ad-
ditional options.
Select destination > page 207
Enter a destination using intelligent search
=> page 206
Cancel route guidance > page 209
Current route
Request spoken prompt
Alternative routes > page 211
COOH
OO
Display active destinations, stopovers, or
route plan > page 209. The distance to the
destination including the calculated arrival
time is displayed.
Online traffic information > page 214
Altitude ©®
209

Navigation

Accessing favorites
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Favorites.
If you use myAudi navigation, your favorites will
be synchronized with your myAudi account
=> page 205.
Storing favorites
> Press YY in the Details menu > page 208,
fig. 153.
Storing a home address or business address
> Press Home address or Business address.
When accessed for the first time, you will be
prompted to set the address.
> Select: Create now > enter a destination > OK.
Editing a favorite
Requirement: the favorites list must be dis-
played.
> Setting a favorite as a destination: press ona
favorite.
> Deleting favorites: in the Details menu, press
¥& © page 208, fig. 153, or select: Z > one or
more entries or Select all > Delete > (Done).
> Moving a favorite: press Z. Touch the sym-
bol and move the entry to the desired position.
Press Done.
@ Tips
— After deleting the home address or business
address, only the address is deleted and the
entry will still be displayed in the favorites.
— Please note when moving favorites that
items 1 and 2 are reserved for the home ad-
dress and business address.
On-street parking
Applies
to: navigation system and on-street parking
In supported areas, you can display parking along
the route.

)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
212
Requirement: the Parking notification must be
switched on > page 23, Notification center. The
MMI must be connected to the Internet
=> page 197, Audi connect. Route guidance must
be active, you must be close to your destination,
and a notification must be displayed or an item
on the map must be marked.
> Press on the notification. Or: press on | on the
map.
> To navigate to a parking: space, press ona col-
ored marking on the map.
> Select: 2 > Start.
Depending on availability, colored markings on
the map indicate the probability of open parking
spaces.



Color Description
Green High probability
Orange |Medium probability
Red Low probability

Satellite map
Applies to: vehicles with navigation system and satellite map
You can display the navigation map with satellite
images.
Requirement: the MMI must be connected to the
Internet > page 197, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©} > Map settings > Satellite
map).
The map view is based on data packets received
from the Internet in the form of satellite images,
which are then combined with the roadways from
the > page 209, fig. 154 standard map view.
(i) Tips
—The satellite map!) is updated regularly
whenever the function is opened. The proc-
ess may take several seconds.
— When the satellite map display is switched
on ) with the 3D position map type, the >