2021 AUDI Q5 service interval

Table of contents

Audi smartphone interface...... 234
Setup... eee eee eee eee 234
DOIt YOURSELT sce 5 s woes se meee 5 2 ee 235
Additional settings.............. 236
System Settings: : s eens s i vows ve sews es 236
Software update...............2..-0. 237
Connected devices.............000005 238
Legalinformation................... 239
Additional information.......... 240
Brands and licenses..............0005 240
Maintenance and Care........... 241
Checking and Filling............. 241
FUGles « = seam = = sews ez nes eg eee Eee 241
RefaelinGuecs « sess oo wea 2 wen 2 wenn 242
Emissions control system............. 245
Motor compartment................. 246
Engine@iOiles esive s+ wacom ov soe 3 v ema ¥ vs 249
Cooling systeM............0 0.002 253
Brake fluid): < s asws s ¢ qa > § eee + tf eee 255
Electrical:system iiss ee sccwe owe 2 x ere 256
Battery... .. eee eee eee eee 256
Windshield washer system...........- 259
Service interval display............... 259
Wheels............. 6.0. c eee eee 261
Wheels and Tires...........--0000005 261
Tire pressure monitoring system....... 278
Run-flat tires... 2.2... eee eee eee 280
Care and cleaning................ 282
Generalinformation................. 282
Car washes « swas 5 ¢ sams se pean co eee Gs 282
Cleaning and care information......... 283
Taking your vehicle out of service....... 287
Do'lt Yourself sos so isis é genes scene 288
Emergency assistance........... 288
Generalinformation................. 288
EQUIPMENE wees + « wees = nae go wees 8 2 ee 288
Tire MOBILE KEE scccee x © creases we © anairers 6% cenie 288
Changingatire...................000- 290
Collapsible spare tire.............000. 293
JUIMIPFSTANEING 5 x exces 6 w erates @ a cawcens vw ae 294
TOWING... cece ete 296
Fuses and bulbs.................. 299
Fuses... 0... eee ee eee eee 299
BUILDS: sss s = wavs & & ees 5 2 ctetDs sb eG ee 303
Customer information........... 304
Data privacy................000 eee 304
Privacy NOLICE « naw, 2 w aay ¥ Kaew + Meee © 304
Timage reGOrding). « « canew + sect ws caver a os 304
Data memories............00.00e eee 304
Transmitted information.............. 305
Accessories and technical
CINERGSS:. « » sem: : x ews ce ee be ee ee 308
Warranty’ « = eon x 2 manors 6 o ois wv ee 6 308
Audi Literature Shop.............000- 308
Driving in other countries............. 308
Maintenance, repairs, and technical
modifications..................00008 308
Accessories and parts..............-. 310
Reporting Safety Defects.............. 310
Declaration of compliance for
telecommunications equipment and
electroniesystems's « «cows se mean 2 news 314,
Technical data.................... 373
Identification data................... 313
Vehicle datatics ss saves o srewa sv awe 0 ve 313
TAAGK es = see « = wee « = owe Be nee eg oe 315

80B012721BA
Driving

— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop


phase.
— If you leave the vehicle briefly during a Stop
phase and then enter again, the driver's
door must be closed and the safety belt
must be fastened in order for the engine to
be able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
ically
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the Gy indicator light
may appear if the engine is not stopped.
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Applies to: vehicles with plug-in hybrid drive: Se-
lect the “N” gear so that recuperation is not used
for braking. >
109

Driving

@) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To reduce
the risk of this happening, pull and hold the
switch while pressing the accelerator
pedal. If enough drive power has built up at
the wheels and the vehicle does not roll
backwards, then release the switch to start
to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.
> Pull and hold the ©) switch while driving.
> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

ZA\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.
Messages
ERING / By Parking brake: malfunction! Safely
stop vehicle. See owner's manual


112
EG / @ Parking brake: malfunction! Please
release parking brake
If one of the two messages appears, there is a
malfunction in the parking brake. If the message
appears while stationary, check if the parking
brake is released and can be reset. If this is the
case, switch the ignition off and back on.
If the message stays on, if the parking brake can-
not be released, or if the message appears while
driving, do not continue driving. Secure the vehi-
cle against rolling before exiting the vehicle
=> page 98. See an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
gw Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and secure it against rolling before exiting the ve-
hicle > page 98.
/ Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
if Parking brake: applied
The parking brake is set. Press and hold the brake
pedal
to release the parking brake.
Take over!
The vehicle cannot be held in place automatically.
Press the brake pedal to secure the vehicle from
rolling away unintentionally.
Special driving situations
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.

Trailer towing

You can also increase ground clearance by select-
ing the Audi drive select* Offroad or allroad
modes > page 115.
@) Note
Applies to: vehicles with air suspension
— Changes in temperature or load can affect
the height of the vehicle.
— If the standard vehicle height is not used,
the tongue weight specification is no longer
applicable.
©) Note
Attachments retrofitted on the vehicle may
cause damage, especially on the trailer hitch
ball head. In cases of damage, have the func-
tion checked by an authorized Audi dealer or
authorized Audi Service Facility.
@) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Audi recommends having the vehicle in-
spected between the inspection intervals if
you tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
PTL RR CT Coe
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
140
already occurred, you can stabilize the trailer by
firmly braking immediately. Never attempt to
“straighten out” the trailer by accelerating.
Downshift before driving on hills to utilize the en-
gine braking effect > A\.
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels lock up.
Engine coolant temperature
Pay attention specifically to the coolant tempera-
ture display when there are high outside temper-
atures, and when driving on long inclines
= page 14. Shift to a higher gear in a timely man-
ner.

Z\ WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-
formance, increase braking distance, or cause
complete failure of the brake system.

Checking and Filling


ZA\ WARNING
— When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.
@) Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.

@ For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
CET Ute Rie Lae!
Audi recommends having the oil changed at an
authorized Audi dealer or authorized Audi Serv-
ice Facility.
Observe the safety precautions > page 246, Gen-
eral information.
252
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, Audi recommends
having your engine oil changed by an authorized
Audi dealer or authorized Audi Service Facility.
If you change the engine oil yourself, please note
the following important information:

ZA WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.
— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.

Checking and Filling

Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.

@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the ie} / B or z= indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
= / B Electrical system: malfunction! Safely
stop vehicle
256
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions or driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. If necessary, some equipment will be
switched off automatically. Vehicle functions or
driving stability may be limited. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately.
= Electrical system: low battery charge. Bat-
tery
will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

ZA\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.

Battery
Peale ees)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\. >

80B012721BA
Checking and Filling

> Close the cover on the positive terminal.
> Close the hood > page 247.

ZA WARNING
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 258.
— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.

@) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system

B4M-0135)

Fig. 176 Motor compartment: washer fluid reservoir cap
Observe the safety precautions > page 246, Gen-
eral information.
The windshield washer reservoir <> contains the
cleaning solution for the windshield/rear win-
dow* and the headlight washer system*
=> fig. 176, > page 249. The reservoir capacity
can be found in > page 313.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
BS Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
CG) Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing a certain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
259

Checking and Filling

Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
260