2021 AUDI Q2 towing

Table of Contents
Notes on this Owner's Manual .. 6
Quick reference 8
FAQs 8
Before you set off 8
Breakdowns and emergencies 8
Useful functions 8
Using the infotainment system 8
Communication 8
Navigation 9
Entertainment 9
Tips and tricks 9
Cockpit 10
Instruments and controls 10
Controls at a glance 10
Instrument cluster 12
Multi-function steering wheel plus 15
Multi-function steering wheel 18
Driver information system 19
Head-up display 25
Warning and indicator lamps 26
Setting off 37
Doors and windows 37
Central locking system 37
Boot lid 43
Child locks 46
Electric windows 46
Panorama sun roof 48
Lights and vision 49
Exterior lights 49
Interior lights 52
Clear vision 53
Windscreen wipers 55
Seats and storage 58
General notes 58
Front seats 58
Head restraints 58
Ashtray 59
Cigarette lighter 60
Power sources 60
Storage 61
Luggage compartment 62
Roof carrier 64
Heating and cooling 66
Heating system/air conditioner 66
Driving 72
General notes 72
Steering 74
Starting and stopping the engine
(vehicles with ignition lock) 74
Starting and stopping the engine
(vehicles with convenience key) 76
Driver messages 77
Starting the engine after a malfunction . . 79
Start/stop system 79
Electro-mechanical parking brake 82
Driving away from a standstill 83
Off-road driving 84
Automatic gearbox 85
Towing a trailer 96
Driving the vehicle with a trailer or
caravan 96
Removable towing bracket 99
Retrofitting 102
Driver assistance 104
Driver assist systems 104
Speed warning function 104
Cruise control system 104
Speed limiter 106
Camera-based traffic sign recognition ... 108
Rest recommendation 110
Audi adaptive cruise control
Ill
Traffic
jam assist 117
Distance indicator and distance warning . 118
Driver messages
119

Audi pre sense 120
Audi pre sense basic 120
Audi pre sense front 121
Driver messages 122
Audi active lane assist 123
Audi side assist 127
Audi drive select 131
Parking aids 134
General notes 134
Rear parking aid
135

Parking system plus 135
Reversing camera 137
2

Table of Contents

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Park assist 139
Settings for parking aid 143
Fault warnings 144
Towing bracket 144
Intelligent technology 145
Electronic stabilisation control (ESC) .... 145
Brakes 147
Electro-mechanical power steering 148
Four-wheel drive (quattro) 148
Power management 149
Information saved in the control units . . . 150
Infotainment 152

Multi
Media Interface 152
Notes on traffic safety 152
Introduction 152

MMI
ON/OFF button with joystick
function 152
Infotainment display 153
How to use the MMI 153
MMI touch 155
Rotary pushbutton with joystick function 157
Speller for letters/numbers 159
Search function 160
Menus and symbols 161
Speech dialogue system 164
How to use the speech dialogue system .. 163
Notes on the overviews of commands ... 164
Commands 165
External speech dialogue system 170
Telephone 172
Introduction 172
Setting up 173
Using the Audi phone box 177
Using the telephone 178
Favourites 181
Messages 182
Listening to voicemail messages 185
Directory 185
Other settings 187
Troubleshooting 189
Audi connect (infotainment) .... 191
Introduction 191
Option 1: Using the embedded SIM card . 191
Option 2: Using your own SIM card 191
Configuring using
myAudi
196
Calling up Audi connect (infotainment) .. 196
Audi connect infotainment services 197
Wi-Fi hotspot 201
Configuring the data connection 203
General notes on Audi connect
(infotainment) 204
Troubleshooting 205
Navigation 207
Introduction 207
Setup 207
Calling up the navigation menu 207
Entering a destination 208
Personal route assist
214

Home address 215
Favourites 216
Directory contacts 216
Alternative routes 216
Other settings 217
Map 219
Google Earth map display 222
Map update 223
myAudi special destinations 224
Calling up traffic information 225
Troubleshooting 227
Radio 228
Calling up the radio menu 228
Radio functions 228
Radio menu 230
Favourites 231
Other settings 231
Troubleshooting 233
Media 234
Introduction 234
Notes 234
Media drives 235
Bluetooth audio player 237
Wi-Fi audio players 238
Online media and Internet radio 239
Multimedia connections 240
Playing media 243
Other settings 246
Supported media and file formats 249
Troubleshooting 250

Table of Contents
Audi smartphone interface 253
Setting up
253

How to use 254
Troubleshooting 254
System settings 255
Setting the time and date 255
MMI settings 255
Connection manager 257
System update 259
On-board Handbook 260
Sound settings 260
Volume settings 261
Restarting the MMI system 262
Notes on software licences 262
Safety 263
Safe driving 263
General notes 263
Correct sitting positions 265
Child seats 267
Fitting child seats 270
Pedal area 272
Stowing luggage safely 272
Seat belts 275
Why is it so important to use seat belts? . 275
Forces acting in a collision 276
How to wear seat belts properly 277
Belt tensioners 279
Airbag system 281
Description of airbag system 281
Front airbags 282
Side airbags 285
Head-protection airbags 286
Deactivating the front passenger's airbag 288
Service and care 289
Checking and topping up fluids . 289
Fuel 289
Filling the tank 290
Selective catalytic reduction (AdBlue/
DEF) 292
Emission control systems 295
Engine compartment 295
Engine oil 297
Cooling system 299
Brake fluid 301
Battery 302
Windscreen washer 303
Service interval display 304
Wheels 305
Tyres and rims 305
Tyre pressure loss indicator 309
Care of vehicle and cleaning 312
General notes 312
Washing the vehicle 312
Notes on cleaning and care 313
Taking the vehicle out of service 317
Self-help 318
Mobility 318
General notes
318

Equipment 318
Tyre repair kit 319
Changing a wheel 321
Spare wheel 324
Jump-starting 326
Tow-starting / towing away 328
Fuses and bulbs 332
Fuses 332
Bulbs 334
Changing headlight bulbs 336
Changing bulbs for rear lights 339
Technical data and accessories .. 340
Accessories and modifications
to the vehicle 340
Accessories, replacement parts and
repairs 340
Modifications 340
Radio transmitters and business
equipment 340
Technical data 342
Vehicle identification data 342
Explanation of technical data 342
Dimensions 343
Capacities 343
Weights 343
Engine data 344
4

Instruments
and
controls

CO

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Vehicles with manual gearbox
-
•
Shifting
up
a gear:
The
suggested gear
ap­

pears
to the
right
of
the current gear when
a

higher gear
is
recommended.
-
4
Shifting down
a
gear:
The
suggested gear
ap­

pears
to the
left
of
the current gear when
a

lower gear
is
recommended.
The gearyou
are
currently
in and the
recommen­
ded gear will
be
displayed. Gears
may
occasional­
ly
be
skipped
(3 • 5).

Vehicles with start/stop system:
If
all
the
condi­
tions
for
a
stop phase
^>page
79
have been
met,
but the
gear lever
is in
gear with
the
clutch

depressed,
the
gear change indicator will recom­
mend changing
to
•N.
Put the
gear lever
in
neu­

tral and take your foot
off
the clutch pedal.
The

start/stop system will automatically switch
off

the engine.
Vehicles with automatic gearbox
The display
is
only visible
in
tiptronic mode

^>page
90.

The symbol
Î
after
the
current gear means
change
up a
gear.
© CAUTION
The gear-change indicator
is
intended
to
help
save
fuel.
It is not
intended
to
recommend
the right gear
for all
driving situations.
In
cer­
tain situations, only
the
driver can choose
the

correct gear
(for
instance when overtaking,
driving
up
a steep gradient
or
towing a
trail­

er).

(T) Note

Applies
to:
vehicles with manual gearbox
The gear-change indicator
in the
instrument
cluster goes
out
when you press
the
clutch

pedal.

Outside temperature display
When
the
vehicle
is
stationary
or
travelling
at

very
low
speeds,
the
temperature displayed
may

be slightly higher than
the
actual outside
tem­

perature
as
a result
of
the heat radiated from
the

engine.
At temperatures below +5°C a snowflake symbol
appears next
to the
temperature display
<=> A-

A WARNING
Do
not
rely
on the
outside temperature dis­
play
as an ice
warning. Bear
in
mind that
there
may be
patches
of
ice
on the
roads even
at outside temperatures around
+5
°C
-
risk
of

accident!
Multi-function steering
wheel plus
How
to use the
multi-function steering
wheel
Applies
to:
vehicles with Audi virtual cockpit

You
can
use
the
multi-function steering wheel
to

control
the
driver information system
and MMI

functions, adjust
the
volume
and
switch
the

speech dialogue system
on/off.

»180km
1
&_J
f
87.6M...
|f
|
H

n

^
_
X

m

®r

87.6 MHz CI /
88.7 MHz
90.0 MHz
90.5
MHz

91.5
MHz

96.6 MHz

Fig.
7
Example: Driver information system display (Audi
virtual cockpit)

In

1-

m

Fig.
8
Left side
of
multi-function steering wheel plus
Important:
The
ignition must
be
switched
on.

15

Instruments and controls
When the vehicle has gathered speed you will al­
so hear
a
warning chime.

Clutch
Applies to: vehicles with manual gearbox
© Note
For further information on the seat belts

•=>
page 275.

©-•
Steering lock
| Do not drive vehicle: steering defective
There is a malfunction in the electronic steering
lock. The ignition can no longer be switched on.
Do not have the vehicle towed away, because you
won't be able to steer it. Obtain professional as­
sistance.

^3
Steering lock: system fault! Please contact
workshop
There is a malfunction in the electronic steering
lock.
Drive to a qualified workshop soon and have the
fault rectified.

A WARNING

Your vehicle must not be towed if there is a
fault in the electronic steering Lock - risk of
accident!

-=*>
Engine start system

H
Engine start
system:
system fault! Please
contact workshop
Do not switch off the ignition; otherwise you may
not be able to switch it on again.
Drive to a qualified workshop without delay and
have the fault rectified.

3
Engine start
system:
system fault! Please
contact workshop
There is a malfunction in the engine start system.
Drive to a qualified workshop soon and have the
fault rectified.

jBy
Clutch:
fault. Please contact workshop
There is a permanent malfunction in the clutch.
The transmissible torque is reduced. You can
con­

tinue driving, but avoid placing an excessive load
on the clutch. Do not slip the clutch for too
long,

for example when driving away on a slope, tow­
ing a trailer or when parking. Drive to a qualified
workshop soon and have the fault rectified.

Q}
Clutch: overheating. Please adapt driving
style
There is a malfunction in the clutch. The trans­
missible torque is reduced. You can continue

driving,
but avoid placing an excessive load on
the clutch. Do not slip the clutch for too
long,
for
example when driving away on a slope, towing a
trailer or when parking. The indicator lamp will
go out when the transmission capability of the
clutch has been restored completely.

^
Engine stopped while vehicle is moving
| Engine stopped: brake servo and power
steering not possible
There is a malfunction in the engine or fuel sup­
ply system.
Greater strength is required to steer and brake
the vehicle if the engine stops while the vehicle is

coasting.
Carefully try to bring the coasting
vehi­

cle safely to a standstill out of the way of moving
traffic. Obtain professional assistance.
A WARNING
Greater strength is required to brake the
vehi­

cle if the engine stops while the vehicle is
moving - risk of accident! Greater strength
will be required to steer the vehicle unless the
power steering is still providing assistance.
The power steering may still be available if
the vehicle is still coasting with the ignition
switched on (and the vehicle battery charge is
sufficient).
32

Instruments and controls

fiP
Light sensor/rain sensor
Applies to: vehicles with light sensor/rain sensor

g
Automatic headlights/wipers: system fault!
The light sensor/rain sensor is out of action.
For safety reasons, the dipped beam headlights
will then be switched on permanently when the
light switch is set to the AUTO position. You can
still switch the lights on and off in the normal
way with the light switch. You can also continue
to use all the other wiper functions that do not
use the rain sensor.
Drive to a qualified workshop soon and have the
fault rectified.

9
Suspension control
Applies to: vehicles with suspension control

Q
Suspension: system fault!
There is a malfunction in the suspension control

system.

Drive to a qualified workshop soon and have the
fault rectified.

<£>OTurn
signals
If the indicator Lamp
H or H
flashes, the turn
signals are on. If both indicator lamps flash, the
hazard warning lights are on.
If one of the indicator lamps flashes twice as fast
as usual, a turn signal bulb has failed. Drive care­
fully to a qualified workshop without delay and
have the fault rectified.

«V
Trailer turn signals
Applies to: vehicles with towing bracket
If the indicator Lamp
E]
flashes, the turn signals
are on in towing mode.
If
a
turn signal bulb on the trailer or vehicle fails
in towing mode, the indicator lamp does not
flash twice as fast to indicate the bulb failure.
36

Doors and windows
A WARNING

CO

s
rN rN

•-i

00
- After closing the boot lid, always check that
the catch has engaged properly. The boot lid
could otherwise open suddenly when the ve­
hicle is moving - this could result in an
acci­

dent.
- Always make sure that no-one is in the boot
lid's area of movement (especially near the
hinges) when it is moving. Risk of severe in­
juries to fingers or hands!
- The boot lid must always be completely
closed when the vehicle is moving; other­
wise toxic exhaust fumes can be drawn into
the interior.
- If
a
luggage rack (e.g. a bicycle carrier) is at­
tached to the boot lid, the boot lid may not
open completely or may move downwards
by itself due to the added weight. For this

reason,
make sure you support the boot lid

or
take the luggage off the carrier before
opening the boot lid - risk of injury!
© Note
- When towing a trailer* the automatic open
function can only be operated via the re­
lease catch on the boot lid.
- If the battery is low, the boot lid can still be
opened and closed manually; however, this
will require more effort. If
you
move the
boot lid slowly less effort will be required.
- When the vehicle is locked, you can unlock
the boot Lid separately by pressing the

button on the remote control key. The boot
lid will Lock automatically when you close it

again.

Releasing boot lid manually from inside
Applies to: vehicles with manual release on inside

The
boot lid can be released manually from the
inside.

Fig.
32 Detail of inside of boot lid: Access to manual re­
lease

•
Fold the rear seat backrest forwards

opoge
63.

*•
Use the blade of the ignition key to prise off the
cover
(Tj^F/'g.
32.

•
Insert the key in the opening behind the cover

(D
and press the key in the direction of the ar­
row until the boot is unlocked.
45

Seats and storage
A WARNING
Applies to: vehicles with coat hooks
- Make sure
that
any items of clothing hang­
ing from the coat hooks do not obstruct
your view to the rear.
- Only use the coat hooks for light items of
clothing and make sure that there are no
heavy or sharp objects in the pockets.
- Do not use clothes hangers to hang up the

clothing,
as this could interfere with the
function of the head-protection airbags.
Luggage compartment
General notes

A
WARNING
Please refer to the important safety notes on

<=>page
272, Stowing luggage safely.
Luggage compartment cover
Applies to: vehicles with luggage compartment cover

The
luggage compartment cover blocks the view
into the luggage compartment.

c

Fig.
57
Open boot lid with luggage compartment cover
Removing
• Detach the cords
(f)
and
pull
the
cover (f)
out
of the retainers (5) in the direction of the ar­

rows.

Installing
• Push the
cover (D
horizontally into the retain­
ers
(?)
on the side trim until
it
engages.
• Attach the cords to the boot lid
(T) •=>
A.

A WARNING
- The luggage compartment cover must al­
ways be fixed properly
-
risk of accident!
- The luggage compartment cover should not
be used as a storage shelf. Items placed on
this cover couLd cause injury in an accident
or if the brakes are applied suddenly.
Lowering the luggage compartment floor
panel
Applies to: vehicles with lowerable floor panel

You
can lower the floor panel to increase the
loading height in the luggage compartment.


'•iii.nii,,,,
,„„„
„„,,
iilSMBIiimi
ulwu'l

Fig.
58
Luggage compartment: Floor panel lowered
• To
Lower
the floor panel, first lift
it.

• Then pull the floor panel back slightly and re­
insert
it
lower down at position
(f).

When you no longer need the extra height, you
should return the floor panel to position
(Î);
this
will make
it
easier to load and unload normal
items of Luggage.
Fastening rings
Applies to: vehicles with fastening rings

Fig.
59
Luggage compartment: Location of fastening rings
•

62