2021 AUDI Q2 maintenance

Doors and windows
Set of keys



service work is required. This also applies to
vehicles with convenience key*.

Fig.
21 Keys supplied with the vehicle
Remote control keys
The remote control key can be used to lock and
unlock the car. Press the release button
OFig.
21
-arrow- to make the key spring out of the handle
and to fold it back in.
Number of keys
You can check how many keys are initialised for
your vehicle using the infotainment system. To
do so, select:
|MENU|
button > Car
>
left control
button
>
Servicing & checks
>
Car information.
This feature enables used car buyers to make
sure they have received all of the keys.
Replacing a key
If
you
should lose a key, please contact an Audi
dealer. Have the remote control coding for that
key deactivated.
For
this purpose you should
bring all available keys with you. It is also impor­
tant to notify your insurance company if
a
key has
been lost.
Electronic immobiliser
The immobiliser is designed to prevent unauthor­
ised persons from driving the vehicle. It may not
be possible to start the engine with the key if
there is another ignition
key
from a different
make of vehicle on the same key
ring.

Data stored on remote control key
Data related to the service and maintenance of
the vehicle are stored continuously on your re­
mote control key. Your Audi dealer can read out
the data and will then be able to tell you what
The function of the remote control key may
be impaired by interference from other
near­

by radio signals (for example from a mobile
telephone or TV transmitter) if these are in
the same frequency range.
LED and battery for the remote control key

Fig.
22 Remote control key (rear): Opening the cover
LED on remote control key
The LED on the remote control key lights up
when you press the buttons.

•
The LED should flash once when you press one
of the buttons briefly.

•
The LED should flash repeatedly when you
press and hold one of the buttons (convenience
open/close).

•
If the LED does not flash, the battery in the re­
mote control key is flat. In addition, the indica­
tor lamp |y will light up and the message Re­
mote control key: please change key battery
will appear. Replace the battery in the remote
control key.

Replacing
the battery for the remote control
key
• Use a coin to lever the cover (2) off the key
®
=>
Fig.
22.

•
Insert the new battery with the "+"
symbol
fac­
ing up.

•
Press the cover back onto the key until it clicks
into place. •
38

Navigation
Map
update

CO
< o rN
r^
rN
t-H
O
<
Introduction
Applies to: vehicles with navigation system
There are severaL different ways of updating the

map:

- Map updates via the online map update* func­
tion
^
page 223.
- Map updates via the online map update* func­
tion
•=>
page 223
1).

- Importing a map update to your MMI using an
SD card*
1).
Further information can be found
on the Internet at my.audi.com.
- Map update at your Audi dealer, who may
charge for this service.
Online map update
Applies to: vehicles with navigation system and Audi connect
(infotainment)
With the online map update function you can up­
date the map material
of
your navigation system
directly in the vehicle.
New navigation database
-S>
Eastern Europe
An update is available for your destination
region (Eastern Europe).

"\
Updates can also be downloaded from
' my.audi.com and installed via an SD
card.

Switch to online update

Fig.
185 Example: Display of
a
new online map update

^3>

Eastern Europe
—>
Recommended regions

| Belarus
3,3 MB
O

O
j

T

m
Albania 18,2 MB
D

Packets required OB
Start download
Cancel

Fig.
186 Example: Selection of
a
country package
Important:
The requirements for Audi connect infotainment
services must be met
<=>page
191.

x)
This function is not available in the Mexican market.
You must have a myAudi account and have added
your vehicle to it.
The MMI uses the vehicle's position to establish
which regions you are most often in. The MMI
uses this information to suggest update pack­
ages for these regions if any are available

<*Fig.
185.

•
Select and confirm
(T)
Switch to online update

oFig.
185 when the message informing you of
a new map update appears on the infotainment
display. Or:

•
Select:
IMENU|
button > Settings > left control
button > System maintenance > System up­
date > Online update.
A list of the available update packages is shown
on the infotainment display
^>Fig.
186.
Selecting online map update
- Select an update package from the list
(5f).
If
update packages with a large volume of data
are available for certain countries (e.g. France),
you can choose to update individual regions

(e.g.
only southern France).
- Press the
I
BACK
|
button to confirm your selec­
tion and return the list of available update
packages.
Starting download
- Select and confirm Start download.
- Confirm the safety query by selecting Start
download again.
The update packages will be downloaded, and
the download status will be shown on the info­
tainment display.
Installing online map update
The installation of the downloaded maps only oc­
curs after the vehicLe has been parked. The new
update packages are installed after the ignition is
switched off. When you restart the MMI, a mes­
sage indicating
that
the updates have been in­
stalled successfully will appear on the infotain­
ment dispLay.
- Confirm the successful update with OK.
223

Navigation
The
new
maps
can now be
used
for
navigation.
© CAUTION
If
you
cancel
a
map
update download,
the da­

ta already downloaded
is
permanently
de­

leted.
The
appropriate update package can
be

downloaded again
by
selecting
the
]MENU|

button > Settings > left control button
>
Sys­
tem maintenance > System update.
© Note
- Please always note
the
information
in the

chapter
^>page
191,
Audi connect (infotain­

ment).

- Because
of
the high level
of
data usage
when downloading large country update
packages
or the
entire package,
we
recom­
mend that
in
these cases you download
the

data
on
your computer from your myAudi
account, save them
on an
SD card
and
then
import them
to
your
MMI
system. Further
information
can
be found
on the
Internet
at

my.audi.com.
- Please always note
the
information
in the

chapter
^>page
204,
General notes
on
Audi
connect (infotainment).
myAudi special
destinations
Introduction

Applies
to:
vehicles with navigation system
You
can
import your myAudi special destinations
in
two
ways:
- Importing myAudi special destinations
via the

online update*
^page
224.

- Importing myAudi special destinations
to the

MMI using
an SD
card. Further information
can

be found
on the
Internet
at
my.audi.com.
myAudi special destinations (online
update)

Applies
to:
vehicles with navigation system
and
Audi connect

(infotainment)

You
can download your myAudi special destina­
tions from your myAudi account while
in the
ve­
hicle
and
use them
for
route guidance.
Important:
You must have a myAudi account and have stored
myAudi special destinations.
You must have already sent myAudi special desti­
nations from myAudi
to
your vehicle.
This function
is not
available
in the
Mexican
market.

•
Select:
|NAV/MAP|
button > left control button
> Special destinations
>
myAudi special desti­
nations.

•
If
you
have already imported myAudi special
destinations, select
the
right control button
>

Import myAudi special destinations.

•
Log in
with your myAudi user data/myAudi
PIN

if necessary.
The
update sources available will
be listed
on the
infotainment display.

•
Select and confirm Online update.
Selecting myAudi special destinations
to

import
- SeLect
all the
myAudi special destinations
de­

sired from
the
list
((vft.

- Select and confirm Start download.
Starting download
The size
of
the myAudi special destinations selec­
ted
is
shown
on the
infotainment dispLay.
- Confirm
the
download again
by
selecting Start
download.
The myAudi special destinations will
be
downloa­

ded,
and the
download status will
be
shown
on

the infotainment display.
- To finish importing
the new
myAudi special
destinations, confirm
the
update
by
selecting
OK.
•

224

System settings
Store as default telephone
Applies to: vehicles with telephone
Important: A mobile phone must be connected
to the MMI system
^>page
173.
This mobile phone will be prioritised over other
Bluetooth devices and connected as soon as it is
within range. For this to occur, the Bluetooth
function of both the mobile phone and the MMI
must be switched on. The connected mobile
phone is shown at the top of the device list.
SIM PIN settings*
Applies to: option using your own SIM card
- Automatic PIN entry: When this function is
switched on
[vf,
the SIM PIN is stored in the
MMI after it has been entered for the first time.
You can save the PIN codes of four different
SIM cards on the MMI. If this function is
switched off
O,
the PIN currently stored in the
MMI will be deleted. If the automatic PIN entry
function is activated, the system does not ask
you to enter your SIM PIN explicitly.
- Deactivate PIN query: The system does not ask
for the SIM PIN when you switch it on. The au­
tomatic PIN entry function is ignored in this

case.

- Change PIN: You can change the PIN code for
your SIM
card.
First enter the existing PIN code

for
your SIM
card.
The SIM PIN code can only
consist of numbers from 0 to 9. The new SIM
PIN code has to be entered twice, as a precau­
tionary measure, and is stored on the SIM
card.

Network settings*
- Registration: To dial into your service provid­
er's mobile network automatically or to select a
network manually from the list of available
networks.
- Network selection: You can use this function to
select the available networks for the current
position of the vehicLe. This function is only
available when the manual setting is activated
for registration.
Apple CarPlay sound settings/Android Auto
< sound settings

PI
Applies to: vehicles with Audi smartphone interface
fN

§
Refer to
^>page
260.
About Apple
CarPlay/About
Android Auto
Applies to: vehicles with Audi smartphone interface
Here you will find legal information about using
Apple CarPlay/Android Auto and information
about data transfer for specific devices.
Delete CarPlay device/Delete Android Auto
device
Applies to: vehicles with Audi smartphone interface
Important: Your mobile phone must no longer be
connected to the Audi music interface via a USB
adapter.
To remove your mobile phone from the list of
mobile phones already connected, select and
confirm Delete CarPlay device or Delete Android
Auto device.
© Note
Some SIM cards do not allow the SIM PIN
query to be deactivated
System update

•
Select:
|MENU|
button > Settings > left control
button > System maintenance.
- System update: Insert the storage medium
with the update data into the appropriate drive

tapage
235. Select and confirm the appropri­
ate drive > Start update. The duration of this
process depends on the size of the update.
- Reset driver installation: The media driver
package selected is reset to the factory de­

faults.

- Version information: Information on the soft­
ware version of the MMI and the navigation da­
tabase* is displayed. In addition, you can use
the Software information function to display
information on the MMI's software and licence
conditions.
259

System settings
On-board Handbook
Applies to: vehicles with On-board Handbook

The
On-board Handbook includes the Owner's
Manual
for
your vehicle.
Installing/updating the On-board Handbook
Important: The storage medium on which the
On-board Handbook is stored must have been in­
serted into the relevant drive
^>page
235.
• Select:
|MENU|
button > Settings > Left controL
button > System maintenance > System up­
date > SD card 1, SD card 2, CD/DVD* or USB*.

•
Follow the instructions given by the system.
Starting the Handbook
Important: The Handbook must have been instal­
led previously.

•
Select:
IMENUI
button > Car
>
left control but­
ton > Handbook.
The On-board Handbook will automatically load
in the language that is set underthe option Menu
language in the MMI
^>page
255.
Using the On-board Handbook
The following functions are available when you
are operating the On-board Handbook using the
rotary pushbutton:
- Select and confirm an entry: Turn the rotary
pushbutton to the entry you require and press
the rotary pushbutton.
- Show a picture in full size: Turn the rotary
pushbutton to the desired picture and press the
rotary pushbutton.
- Call up the options menu: You can use the
right controL button to return to the Home
page and open the Index.

/\
WARNING
You should only use the On-board Handbook
when the traffic conditions allow you to do so
safely and when you can maintain proper
con­

trol of your vehicle - risk of injury.
(7) Note
-The On-board Handbook is
not
available in
all countries. Your Audi dealer will be able
to provide you with more detailed informa­

tion.

-Switch off the ignition while you are instal­
ling/updating the On-board Handbook.
- Please note that the On-board Handbook is
not a substitute for the printed Owner's

Manual.

Sound settings

You
can adjust the sound and volume of the MMI
individually.
The
settings depend on the equip­
ment fitted in your vehicle.

Fig.
206 Adjusting balance/fader

•
Select:
|MENU[
button > Sound > Left control
button > Entertainment.
Treble / Bass
You can adjust the settings for Treble and Bass
by turning the rotary pushbutton. Any changes to
the settings only apply to the audio source cur­
rently active. This allows you to set the sound for
each audio source separately.
Balance/fader* (sound focus)
- To set the left/right volume ratio: Press the
rotary pushbutton. Turn the rotary pushbutton
clockwise or anti-clockwise to the desired
posi­

tion.

- To set the front/rear volume ratio*: Press the
rotary pushbutton again. Turn the rotary push­
button clockwise or anti-clockwise to the de­
sired position.
- To set the volume ratio using the MMI touch

pad*:
Move your finger in the desired direction
on the MMI touch pad. •
260

System settings
Volume of announcements: You can adjust the
volume of traffic announcements by turning the
rotary pushbutton.
Speech dialogue system

Applies
to: vehicles with speech dialogue system
Command display: Refer to
<=>page
256.
Short dialogue: Refer to
^>page
256.
Volume: Refer to
^>page
256.
Individual speech training: Refer to
^>page
256.
Parking
aid*

You can adjust the volume of the sounds by
turn­

ing the rotary pushbutton.
- To adjust the front volume: Select and confirm

high,
medium or low.
- To adjust the rear volume: Select and confirm

high,
medium or low.
MMI touch*
You can adjust the volume of the MMI touch*
spoken cues by turning the rotary pushbutton.
Restarting the MMI
system

_

Fig.
207 Combination of buttons for restart

•
Briefly press the rotary pushbutton and
simul­

taneously press the two buttons for calling up
menus directly upwards
^>Fig.
207.
Notes on software
Licences
Information on the MMI system's software and
its licence conditions
- Select:
|MENU|
button > Settings > left control
button > System maintenance
>
Version infor­

mation.

- Or: On the Internet at www.audi.com/softwar-

einfo.

Information on the head-up display's software
and its licence conditions
- Important: The vehicLe must be stationary.
- After switching on the ignition, press and hold
the button for the head-up display for at least
five seconds

- Press the rotary pushbutton to close the infor­
mation box. Or: Drive off.
Information on the instrument cluster's soft­
ware and its licence conditions
Press the reset button
(£) ^>page
12, Fig. 4 twice
in the first five seconds after switching on the ig­

nition.

262

Mobility
Tool kit/tyre repair kit/compressor Using the tyre repair kit
Applies to: vehicles with tool kit/tyre repair kit/compressor Applies to: vehicles with tyre repair kit

CO

rN
IV
rN
•-i

00

Fig.
256 Luggage compartment (example): Floor panel
folded up
The tools, tyre repair kit* and compressor* are
stored under the floor in the luggage compart­
ment.

•
Lift up the floor panel until it is fixed in position
behind the retaining tabs
©
on the two side
sections.

•
Replace the floor panel before closing the boot

lid.

(T)
Note
The jack* in your vehicle is maintenance-free.
Tyre repair kit
Preparations
Applies to: vehicles with tyre repair kit

•
Please refer to the important safety notes on

•=>
page 318.

•
Apply the parking brake.

•
Manual gearbox: Engage first gear.
• Automatic gearbox: Move the selector lever to
position P.

•
Check whether
a
repair is possible using the
tyre repair kit
^page
319.

Fig.
257 Tyres: Irreparable tyre damage
Repaired tyres are only suitable for temporary

use.
Replace the damaged tyre as quickly as pos­
sible
°=>A-

If the tyre was damaged by an object, such as a

nail,
do not remove it from the tyre.
The tyre repair kit can be used at outside temper­
atures down to - 20 °C.
The tyre repair kit must NOT be used:
- On cuts and punctures larger than 4 mm
©

^Fig.
257.
- If the wheel rim has been damaged ©.
- If
you
have been driving with very low pressure

or a
completely flat
tyre(|).

In these cases, you should seek professional as­
sistance.

A
WARNING
- Please note that the tyre repair kit is not
suitable for use in every situation and
should only be used as a temporary meas­

ure.

- Do not allow the sealant to come into
con­

tact with your eyes, skin or clothing.
- If
you
do come into contact with the sealant
immediately rinse the eyes or skin affected
with clean water.
- Make sure you do not breathe in the fumes.
- If
you
accidentally swallow tyre sealant, im­
mediately rinse your mouth thoroughly and
drink
a
large amount of water. Do not in­
duce vomiting. Immediately contact
a
doc­
tor.
319

Fuses and bulbs
Fuses in engine compartment

Fig.
278 Engine compartment: Fuse layout

No.

Fl

F2
F3
F4

F5

F6
F7

F8

F9
F10

Fll

F12
F13
F15
F16
Electrical equipment
Electronic stabilisation control (ESC)
Electronic stabilisation control (ESC)
Engine control unit
Engine components, engine cooling, sup­
plementary heater relay coils (1+4+7),
secondary air pump relay
Engine components, tank system (diesel)
Brake Light sensor
Engine components, coolant pumps, tank
system (petrol)
Lambda probe
Engine components, exhaust flap, control
unit for automatic glow period (relay 6)
Fuel control unit, fuel pump
Supplementary heater heating rod 2
Supplementary heater heating rod 3
Automatic gearbox
Horn
Ignition coil (relay
8)

Electronic stabilisation control (ESC), en­
gine control unit (relay 5)

No.

F18
F19
F20
F22
F23
F24
F31
F33
Electrical equipment
Battery monitoring, gateway
Windscreen wipers
Anti-theft alarm system
Terminal 50, diagnostics, engine control
unit
Starter
Supplementary heater heating rod 1
Vacuum pump
Automatic gearbox, gearbox oil pump
Bulbs
General notes
Changing bulbs requires a certain degree of
practical
skill.

LED*
lights are maintenance-free and cannot be

changed.
For repairs, please contact a qualified
workshop.
If
you
decide to change bulbs in the engine com­
partment yourself, be aware of the safety risks
involved
*
A in Working on components in the
engine compartment on page 295.
WARNING
- Take particular care when working on com­
ponents in the engine compartment if the
engine is warm - risk of burns!
- Bulbs are sensitive to pressure. The glass
can break when you touch the bulb, causing
injury.
- When changing bulbs, please take care not
to injure yourself on sharp edges, in particu­
lar on the headlight housing.
© CAUTION
-Always switch off the ignition before carry­
ing out any work on the electrical system -
danger of short circuiting!
- Switch off the Lights or parking lights before
you change a bulb.
- Take good care to avoid damaging any com­
ponents.
334